SBG1000 Wireless Cable Modem Gateway User Guide
SURFboard R Cable Modem
Reorient or relocate the receiving antenna
Comply with all instructions that accompany this equipment
Copyright 2002 by Motorola, Inc
Contents
Installation
Configuring the SBG1000
Configuring the Gateway
Setting Up a USB Driver
Troubleshooting
Contact Us Frequently-Asked Questions Specifications
Glossary Software License
Overview
Powerful Features in a Single Unit
Easy Setup
Auto-MDIX
stateful-inspection
PCC11B Wireless Card
Sample LAN
Sample SBG1000 hybrid network
SBG1000
Optional Accessories
Motorola USB11b Wireless Adapter left and PCC11b Wireless Card
5 dBi peak gain, nominal
Motorola External Diversity Antenna
Gain
Front Panel
Front-panel top section lights
Light
Flashing
Front-panel bottom section lights
Configuration Basic Gateway TCP/IP Wireless Print Server USB
Light
Flashing
Rear Panel
Description
Configuration Basic Gateway TCP/IP Wireless Print Server USB
Use the USB port for Connecting a PC to the USB Port see page
HPNA USB
Wiring the SBG LAN
Label on the Bottom of the Unit
Wired Ethernet LAN
Sample SBG Ethernet network connections
Add additional hubs or switches for further expansion
USB Connection
Sample USB connection
HPNA LAN
Sample HPNA network connections
IEEE 802.11b Wireless LAN
Sample wireless network connections
SBG1000 security measures shown in a logical network diagram
Security
Firewall
Internet
Wireless Security
Virtual Private Networks
Motorola SBG1000 Wireless Cable Modem Gateway Quick Start Guide
Motorola Diversity Antenna Installation Instructions
Print Server
Related Documentation
SBG1000 Wireless Cable Modem Gateway User Guide
Home Print Exit
Description
Installation
Before You Begin
Precautions
To Set Up
You Will Need
Always make the wall connection first
Signing Up for Service
Computer System Requirements
Connecting the SBG1000 to the Cable System
Connecting the SBG1000 to the cable system
Cabling the Ethernet or HPNA LAN
Obtaining an IP address in Windows 98, Windows 98 SE, or Windows Me
Obtaining an IP address in Windows 2000 or Windows XP
Obtaining an IP address on Macintosh or UNIX Systems
Connecting the Printer
Connecting a PC to the USB Port
Setting Up the Wireless LAN
Wall Mounting the Wireless Gateway
1 Print the Wall Mounting Template on page
7.6 mm .3 inches maximum 10.5 mm .4 inches maximum 4.0 mm .16 inches
Wall Mounting Template
You can print this page to use as a wall mounting template
17.24 cm
6.79 in
Data Transfer Rate
Installing the Optional External Diversity Antenna
Distance
Disconnecting the antennas provided with the SBG1000
Home Print Exit
Connecting the Optional External Diversity Antenna to the SBG1000
Configuration Basic Gateway TCP/IP Wireless Print Server USB
Configuring the SBG1000
Starting the SBG Setup Program see page
Changing the Default Password see page Getting Help see page
Setting the Firewall Policy see page
Starting the SBG Setup Program
Click
To Perform
Configuration Basic Gateway TCP/IP Wireless Print Server USB
Admin Changing the Default Password see page
Changing the Default Password
Getting Help
Setting the Firewall Policy
Firewall Pages in the SBG Setup Program
Firewall POLICY - basic Page see page
Firewall POLICY - advanced Page see page
Firewall ALERT - basic Page see page
Firewall POLICY - basic Page
establishing an outbound session
Firewall POLICY - advanced Page
Firewall POLICY - advanced page fields
Field
Configuration Basic Gateway TCP/IP Wireless Print Server USB
Firewall ALERT - basic Page
Firewall ALERT - basic page fields
Field or Button
Configuration Basic Gateway TCP/IP Wireless Print Server USB
Firewall ALERT - email Page
Firewall ALERT - email page fields
Configuration Basic Gateway TCP/IP Wireless Print Server USB
Field or Button
Firewall LOGS Page
Firewall LOGS page fields
Configuration Basic Gateway TCP/IP Wireless Print Server USB
SBG1000 Wireless Cable Modem Gateway User Guide
Configuring the Gateway
Gateway LAN - nat config Page see page
Gateway LAN - dhcp server config Page see page
Gateway STATUS Page see page Gateway WAN Page see page
Gateway STATUS Page
Configuration Basic Gateway TCP/IP Wireless Print Server USB
SBG1000 Wireless Cable Modem Gateway User Guide
This page displays the gateway status information
Gateway WAN Page
Gateway WAN page fields
Configuration Basic Gateway TCP/IP Wireless Print Server USB
Field
Gateway WAN page fields continued
Configuration Basic Gateway TCP/IP Wireless Print Server USB
Field
Description
Gateway LAN - nat config Page
Gateway LAN - nat config page fields
Configuration Basic Gateway TCP/IP Wireless Print Server USB
Field or Button
Gateway LAN - dhcp server config Page
Gateway LAN - advanced page fields
FieldDescription
Configuration Basic Gateway TCP/IP Wireless Print Server USB
Gateway LAN - dhcp reservations Page
Gateway LAN - dhcp reservations page fields
Configuration Basic Gateway TCP/IP Wireless Print Server USB
Field
Gateway ALG - basic Page
Gateway ALG - advanced Page
Gateway LAN - dhcp reservations page fields continued
Configuration Basic Gateway TCP/IP Wireless Print Server USB
Gateway LOG Page
Gateway LOG page fields
Configuration Basic Gateway TCP/IP Wireless Print Server USB
SBG1000 Wireless Cable Modem Gateway User Guide
SBG1000 Wireless Cable Modem Gateway User Guide
Home Print Exit
Configuring TCP/IP
“Configuring TCP/IP in Windows 95, Windows 98, or Windows Me” on page
“Configuring TCP/IP in Windows 2000” on page
“Configuring TCP/IP in Windows XP” on page
Configuring TCP/IP in Windows 95, Windows 98, or Windows Me
13 Click Obtain an IP address automatically
Configuring TCP/IP in Windows
4 Click Local Area Connection number. The value of number varies from system to system. The Local Area Connection number Status window is displayed
8 Click Internet Protocol TCP/IP
13 Click OK to accept the TCP/IP settings
Configuring TCP/IP in Windows XP
3 Click Network and Internet Connections to display the Network and Internet Connections window
6 Right-click on the network connection. If more than one connection is displayed, be sure to select the one for your network interface
11 Click OK to close the TCP/IP Properties window
Verifying the IP Address in Windows 95, Windows 98, or Windows Me
Verifying the IP Address in Windows 2000 or Windows XP
To renew the IP address
Setting Up the Wireless LAN
Configuring a Unique Wireless Network Name see page
Configuring Basic Wireless LAN Security see page
Configuring Wireless Clients see page
Configuring a Unique Wireless Network Name
Home Print Exit
Configuring Basic Wireless LAN Security
Configuration Basic Gateway TCP/IP Wireless Print Server USB
Configuring Wireless Clients
Wireless Pages in the SBG Setup Program
Wireless STATUS Page see page Wireless NETWORK Page see page
Wireless SECURITY - basic Page see page
Wireless STATUS Page
Wireless STATUS Page Fields
Configuration Basic Gateway TCP/IP Wireless Print Server USB
Unique Wireless Network Name” on page
Wireless NETWORK Page
Wireless NETWORK page fields
Configuration Basic Gateway TCP/IP Wireless Print Server USB
not using the default
Wireless SECURITY - basic Page
Wireless NETWORK page fields continued
Configuration Basic Gateway TCP/IP Wireless Print Server USB
Field
Wireless SECURITY - advanced Page
Wireless Security - ADVANCED page fields
Configuration Basic Gateway TCP/IP Wireless Print Server USB
SBG1000 Wireless Cable Modem Gateway User Guide
Wireless STATISTICS page
Wireless Security - ADVANCED page fields continued
Wireless STATISTICS page fields
Configuration Basic Gateway TCP/IP Wireless Print Server USB
Wireless STATISTICS page fields continued
Configuration Basic Gateway TCP/IP Wireless Print Server USB
Field or Button
Description
Configuring the Print Server
Configuring the SBG1000 Print Server
Configuring the SBG1000 Print Server
“Adding a Printer in Windows 98 or Windows Me” on page
Printer CONFIGURATION - Microsoft smb Page
Printer CONFIGURATION - Microsoft smb page fields
Configuration Basic Gateway TCP/IP Wireless Print Server USB
Field
Printer CONFIGURATION - Apple Page
Printer CONFIGURATION - apple page fields
Configuration Basic Gateway TCP/IP Wireless Print Server USB
Field
Printer CONFIGURATION - lpr Page
Printer CONFIGURATION - lpr page fields
2 Click Settings
Adding a Printer in Windows 98 or Windows Me
5 Click the Identification tab
7 Click the Configuration tab to display the Configuration page
Configuration Basic Gateway TCP/IP Wireless Print Server USB
SBG1000 Wireless Cable Modem Gateway User Guide
16 Click Settings
Be sure Obtain an IP address automatically is selected
Configuration Basic Gateway TCP/IP Wireless Print Server USB
SBG1000 Wireless Cable Modem Gateway User Guide
17 Click Printer to display the Printers window
18 Double-click the Add Printer icon to start the Add Printer Wizard
Configuration Basic Gateway TCP/IP Wireless Print Server USB
SBG1000 Wireless Cable Modem Gateway User Guide
20 Select Network printer by clicking its radio button and click Next
23 In the Printers field, click the printer model
24 Click Next 25 Click Next to accept the default printer name. or
Configuration Basic Gateway TCP/IP Wireless Print Server USB
SBG1000 Wireless Cable Modem Gateway User Guide
Type the name and click Next
Adding a Printer in Windows
5 Click the Network Identification tab
2 Click Settings
Configuration Basic Gateway TCP/IP Wireless Print Server USB
12 Click Settings
14 Double-click the Network and Dial-up Connections icon
15 Double-click the Local Area Connection icon. If more than one is present, be sure you select the one connected to the SBG1000. The Local Area Connection Status window is displayed
19 Click Advanced to display the Advanced TCP/IP Settings window
Be sure Obtain an IP address automatically is selected
22 In the WINS server field, type 192.168.100.1 click Add
25 Click Settings
Configuration Basic Gateway TCP/IP Wireless Print Server USB
SBG1000 Wireless Cable Modem Gateway User Guide
26 Click Printers to display the Printers window
28 Click Next
33 Click Finish to complete printer installation
Configuration Basic Gateway TCP/IP Wireless Print Server USB
SBG1000 Wireless Cable Modem Gateway User Guide
The following message should display
SBG1000 Wireless Cable Modem Gateway User Guide
Home Print Exit
Setting Up a USB Driver
“Setting Up a USB Driver in Windows 98” on page
“Setting Up a USB Driver in Windows 2000” on page
“Setting Up a USB Driver in Windows Me” on page
Setting Up a USB Driver in Windows
2 Click Next. The following window is displayed
5 Click Next.The following window is displayed
8 Click Finish. The Systems Settings Change window is displayed
Setting Up a USB Driver in Windows
Configuration Basic Gateway TCP/IP Wireless Print Server USB
SBG1000 Wireless Cable Modem Gateway User Guide
2 Click Next. The following window is displayed
Be sure “CD-ROM drives” is the only box checked
6 If necessary, select the CD-ROM drive in the Copy files from list
Setting Up a USB Driver in Windows Me
Configuration Basic Gateway TCP/IP Wireless Print Server USB
Setting Up a USB Driver in Windows XP
Removing the USB Driver from Windows 98 or Windows Me
2 Click the Motorola SurfBoard SBG1000 USB Gateway
5 Disconnect the USB cable from the PC or SBG1000
4 Click OK. The System Settings Change window is displayed
13 Click Remove Driver
“Setting Up a USB Driver in Windows 98” on page
“Setting Up a USB Driver in Windows Me” on page
Configuration Basic Gateway TCP/IP Wireless Print Server USB
Removing the USB Driver from Windows
2 Click Settings
Configuration Basic Gateway TCP/IP Wireless Print Server USB
SBG1000 Wireless Cable Modem Gateway User Guide
5 On the System Properties window, click the Hardware tab
20 Be sure the USB cable is disconnected
21 Click Remove Driver
Removing the USB Driver from Windows XP
Configuration Basic Gateway TCP/IP Wireless Print Server USB
SBG1000 Wireless Cable Modem Gateway User Guide
1 On the Windows desktop, click Start to display the Start window
4 Click System to display the System Properties window. Skip to step
5 If a classic view similar to the following is displayed, click System to display the System Properties window
8 Double-click Network adapters
15 Type explorer and click OK to display Windows Explorer
SBG1000 Wireless Cable Modem Gateway User Guide
Home Print Exit
Troubleshooting
Front-Panel Lights and Error Conditions
Problem
Possible Solutions
SBG1000 Wireless Cable Modem Gateway User Guide
Home Print Exit
Contact Us
SBG1000 Wireless Cable Modem Gateway User Guide
Home Print Exit
Q What is high-speed cable Internet access?
Q How fast is the Motorola SBG1000 Wireless Cable Modem Gateway?
Q What is Network Address Translation?
Q What is IEEE802.11b?
Q Do I need to change my Internet service provider ISP?
Q Do I need to subscribe to cable TV to get cable Internet access?
Q What type of technical support is available?
Q What do I do if my SBG stops working?
Specifications
General Specifications
Configuration Basic Gateway TCP/IP Wireless Print Server USB
Home Print Exit
Cable Modem Specifications
Configuration Basic Gateway TCP/IP Wireless Print Server USB
F-Connector, female, 75 ohm
Interface USB, Ethernet 10/100Base-T auto sensing
Glossary
Overview Installation Troubleshooting Contact
FAQ Specifications
Configuration Basic Gateway TCP/IP
Wireless Print Server
Configuration Basic Gateway TCP/IP Wireless Print Server USB
Home Print Exit
Configuration Basic Gateway TCP/IP Wireless Print Server USB
SBG1000 Wireless Cable Modem Gateway User Guide
The SBG is simultaneously a DHCP client and a DHCP server
Home Print Exit
Overview Installation Troubleshooting Contact
FAQ Specifications
Configuration Basic Gateway TCP/IP
Wireless Print Server
Overview Installation Troubleshooting Contact
FAQ Specifications
Configuration Basic Gateway TCP/IP
Wireless Print Server
Overview Installation Troubleshooting Contact
FAQ Specifications
Configuration Basic Gateway TCP/IP
Wireless Print Server
Overview Installation Troubleshooting Contact
FAQ Specifications
Configuration Basic Gateway TCP/IP
Wireless Print Server
Overview Installation Troubleshooting Contact
FAQ Specifications
Configuration Basic Gateway TCP/IP
Wireless Print Server
Overview Installation Troubleshooting Contact
FAQ Specifications
Configuration Basic Gateway TCP/IP
Wireless Print Server
Overview Installation Troubleshooting Contact
FAQ Specifications
Configuration Basic Gateway TCP/IP
Wireless Print Server
Page
Configuration Basic Gateway TCP/IP Wireless Print Server USB
circuit-switched
SBG1000 Wireless Cable Modem Gateway User Guide
bandwidth
Configuration Basic Gateway TCP/IP Wireless Print Server USB
Home Print Exit
Overview Installation Troubleshooting Contact
FAQ Specifications
Configuration Basic Gateway TCP/IP
Wireless Print Server
Configuration Basic Gateway TCP/IP Wireless Print Server USB
IEEE 802.11b term for wireless client
SBG1000 Wireless Cable Modem Gateway User Guide
Home Print Exit
Home Print Exit
Configuration Basic Gateway TCP/IP Wireless Print Server USB
subscriber
Overview Installation Troubleshooting Contact
FAQ Specifications
Configuration Basic Gateway TCP/IP
Wireless Print Server
Software License
Configuration Basic Gateway TCP/IP Wireless Print Server USB
License
You may
MGBI
495002-001
10/02