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Motorola VM9 manual Motorola’s Warranty

Models: VM9

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Section 4B

Motorola’s Warranty

In This Section

♦Motorola Limited Warranty for the United States and Canada

♦Service and Repairs

Your phone has been designed to provide you with reliable, worry- free service. If for any reason you have a problem with your

equipment, please refer to Motorola’s warranty in this section.

For information regarding the terms and conditions of

service for your phone, please visit www.sprint.com or call Sprint Customer Service at 1-888-211-4727.

Note:

In addition to the warranty provided by Motorola, which is detailed on the following pages, Sprint offers a number of optional plans to cover your equipment for non- warranty claims. Sprint Total Equipment Protection provides the combined coverage of the Sprint Equipment Replacement Program and the Sprint Equipment Service and Repair Program, both of which are available separately. Each of these programs may be signed up for within 30 days of activating your phone. For more details, please visit your nearest Sprint Store or call Sprint at 1-800-584-3666.

222 Section 4B: Motorola’s Warranty

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Motorola VM9 manual Motorola’s Warranty

Contents

Phone User Guide MOTORAZR2 V9m by MotorolaSoftware Copyright Notice Table of Contents 2C. Setting Your Phone’s Security 2F. Using Contacts2G. Using the Phone’s Tools 2D. Controlling Your Roaming Experience2H. Using Your Phone’s Voice Services 2I. Using the microSD Card2J. Using the Built-in Camera 2K. Using Sprint TV3C. Sprint Voice Command 4A. Important Safety Information188 4B. Motorola’s Warranty Welcome to Sprint Welcome and thank you for choosing SprintIntroduction PhoneGuide Want to keep track of your minutes? IiiYour Phone’s Menu ContactsOn Demand Pictures Music Sprint TV WEB Tools ViiViii Incoming CallsTTY Phone Info Page Getting Started Setting Up Service Setting Up ServiceThis Section Setting Up Your Phone Setting Up ServiceGetting Started With Sprint Service Determining If Your Phone Is Already ActivatedUnlocking Your Phone To unlock your phone, follow these easy stepsSetting Up Your Voicemail To set up your voicemailSprint Account Passwords Account Password Voicemail PasswordSprint Power Vision Password Reaching Sprint Customer Service Getting HelpReceiving Automated Invoicing Information Sprint Operator Services To access automated invoicing informationTo access Operator Services SprintUsing Your Phone Phone Basics Phone BasicsYour Phone Front View of Your PhonePhone BasicsInside View of Your Phone Left SoftkeyBack Key Speaker Key Talk Key NavigationKey Functions Phone BasicsPhone Basics Phone Basics Viewing the Display Screen Phone Basics Features of Your Phone Phone Basics Accessories Turning Your Phone On and Off Turning Your Phone OnTurning Your Phone Off To turn your phone onUsing Your Phone’s Battery and Charger Battery CapacityBattery Use and Battery Safety Phone Basics Installing the Battery To install the Li-Ion batteryPhone Basics Removing the Battery To remove your batteryCharging the Battery Using the Charger To use the charger provided with your phoneFor example, if you want to see your volume settings Navigating Through Phone Menus and OptionsSelecting Menu Items Backing Up Within a MenuTouch-Sensitive Buttons Shortcuts and FavoritesDisplaying Your Phone Number Making and Answering CallsHelp Making CallsDialing Options Answering a Roam Call With Call Guard Enabled Answering CallsTo answer an incoming call To disconnect a call when you are finished Missed Call NotificationCalling Emergency Numbers Ending a CallTo exit Emergency mode In-Call OptionsEnhanced 911 E911 Information End-of-Call Options To save a number from standby mode Saving a Phone NumberDialing and Saving Phone Numbers With Pauses To make a call using Plus Code Dialing Plus + Code DialingTo dial or save phone numbers with pauses Abbreviated Dialing Dialing From ContactsTo dial directly from a Contacts entry Using Speed Dialing For Speed Dial locations 2-9 One-Touch DialingFor Speed Dial locations 10-99 Two-Touch Dialing Selecting a Character Input Mode To change the character input modeEntering Text Entering Characters Using iTap English Text Input To enter a word using iTap English Text InputEntering Characters Using Multi-Tap Mode Adding a Word to the iTap English DatabaseTo add a word to the iTap English Text Input database To enter characters by tapping the keypadEntering Numbers and Symbols To enter symbolsCharacters scroll in the following order To enter numbersControlling Your Phone’s Settings Controlling Your Phone’s SettingsSound Settings Press S Settings Sounds Ringer Type RingerRinger Types Selecting Ringer Types for Voice CallsSelecting Ringer Types for Calendar and Alarm Press S Settings Sounds Ringer Type MessagingSelecting Ringer Types for Messages To select a ringer type for messagesAdjusting the Phone’s Volume Settings To adjust your phone’s volume settingsPress S Settings Sounds Volume To enable or disable alert soundsKey Tone Length Silence AllTo set your key tone length To activate Silence AllDisplay Settings Setting Light ControlsChanging the Text Greeting BacklightTo change the backlight setting Changing the Phone’s Menu StyleKeypad Light Sensor To set Keypad Light Sensor to measure ambient lightPress S Settings Display Foregrounds Clock Changing the Clock DisplayTo change the clock’s appearance on the standby screen Changing Other Display Settings To change additional display settingsPress S Settings Display Location Settings To enable your phone’s Location featureMessaging Settings Setting Message AlertsPress S Messaging Settings Select Msg and Icon or Icon only and press SPress S Messaging Settings Text Messaging Auto-Signing for Text MessagesAutomatically Adding a Callback Number To add a signature to each sent messageManaging Preset Messages To edit or delete a preset messageTo add a new preset message Select Create NewPress S Messaging Settings Voice SMS SMS Voice MessagesTo assign a name to your SMS Voice messages Airplane Mode To set your phone to Airplane ModePress S Settings Others Airplane Mode TTY Use With Sprint Service To turn TTY Mode on or offPress S Settings Others TTY Emergency Calling Phone Setup Options Call Answer ModeTo set call answer mode ShortcutsPress S Settings Others Call Setup Calling OptionsTo set special options to make dialing easier Display Language Voice GuideTo assign a language for the phone’s display To set your Voice Guide optionsSetting Your Phone’s Security Setting Your Phone’s SecurityAccessing the Security Menu Using Your Phone’s Lock FeatureLocking Your Phone Phone SecurityCalling in Lock Mode Changing the Lock CodeKeyGuard Using Special Numbers To enable or disable KeyGuardPress S Settings KeyGuard Auto KeyGuard To add or change a special numberLimiting Access to Contacts Limiting Data AccessTo limit access to your Contacts To limit access to your DataLimiting Access to Pictures & Videos To limit access to your pictures and videosLimiting Outgoing Calls To limit outgoing callsErasing Data Limiting Incoming CallsTo limit incoming calls To erase all downloads or Contacts entriesResetting Phone Settings To reset your settingsSelect Reset Settings Update Vision Profile Enabling and Disabling Sprint Power Vision ServicesTo enable or disable Sprint Power Vision services To change your Net Guard settingsTo update your profile Controlling Your Roaming Experience Controlling Your Roaming ExperienceUnderstanding Roaming Recognizing the Roaming Icon on the Display ScreenRoaming on Other Digital Networks RoamingChecking for Voicemail Messages While Roaming To check your voicemail while roamingSetting Your Phone’s Roam Mode Set ModeTo set your phone’s roam mode Press S Settings Roaming Set ModeUsing the Roam Ringer Using Call GuardAlerting Yourself to Roaming To set the Roam RingerUsing Data Roam Guard Press S Settings Roaming Data Roam GuardTo place roaming calls with Call Guard on To answer incoming roaming calls with Call Guard onManaging Call History Managing Call HistoryViewing Call History Call HistoryTo view a Call History entry Press S Call HistoryCall History Options Making a Phone Call From Call History Saving a Phone Number From Call HistoryTo place a phone call from Call History To save a phone number from Call HistoryErasing Call History Prepending a Phone Number From Call HistoryTo prepend a phone number from Call History To erase Call HistoryUsing Contacts ContactsUsing Contacts About ContactsFinding Contacts Entries Finding NamesTo find Contacts entries by name Press S Contacts View AllCreating a Contacts Entry Finding Speed Dial NumbersFiltering Entries Finding Email AddressesAdding a Phone Number to a Contacts Entry Assigning Speed Dial NumbersTo add a phone number to an entry Assigning a Ringer or Picture to an Entry Assigning an Email Address or Web AddressTo assign a ringer or picture to an entry Scroll down to Assign Picture or Assign Ringer and press SAssigning a Date Working With Distribution ListsTo assign a date to an entry Editing a Contacts Entry or Distribution List To create a Distribution ListTo View a Distribution List To edit a Contacts entry or Distribution listManaging Your Contacts Viewing Memory StatusTo view your Categories To create your own custom CategoryDialing Sprint Services Using Wireless BackupSetting Up Wireless Backup To dial a service from your ContactsAccessing Wireless Backup on Your PC Press S Contacts Wireless BackupBacking Up Your Contacts Using the Phone’s Tools Using the Phone’s ToolsUsing Your Phone’s Calendar Adding an Event to the CalendarTools To add an eventEvent Alerts Event Alert MenuViewing Events Changing to Weekly ViewGoing to Today’s Date Deleting an EventDeleting All Events Using the Alarm Clock To use the alarm clockPress S Tools Alarm Clock Using the File Manager Using the Pictures OptionTo access the file manager 103To manage your pictures and videos on your microSD card Using the Sounds Option To manage your sounds in your phone’s memoryPress S Tools File Manager Sounds 105Using the External Memory Option To manage your sounds on your microSD cardUsing the Calculator Press S Tools File Manager External MemoryTo use the calculator Press S Tools CalculatorUsing the Tip Calculator To calculate tipsPress S Tools Tip Calculator Using the World Clock Viewing CitiesAdding Custom Cities Using My Cities To view your My Cities listTo add a city to your My Cities list Using the Stop Watch Using the Currency ConverterTo use the stop watch To use the currency converterUsing the Unit Converter To use the unit converterPress S Tools Unit Converter Using the Notepad Using Voice RecordsRecording Voice Records Changing Voice Record Settings To change your Voice Record settingsPlaying Voice Records To play the Voice Records you have recordedUsing Other Voice Record Options To rename, set as ringer, or delete a Voice Record115 Using Your Phone’s Voice Services Using Your Phone’s Voice ServicesUsing Call Name or # Voice ServicesCalling Contacts Entries To place a phone call to a Contacts entryUsing Send Voice SMS Name or # Calling Phone Numbers Digit DialingTo call a number that is not stored in your Contacts To send an SMS Voice messageUsing Send Text Name or # To launch Text Messaging and address a message119 Using Send Picture Name or # To launch Picture Mail and address a messageWork Setting Up Voice Recognition Using Choice ListsTo enable or disable Choice Lists SensitivityTo adjust the Sensitivity setting Adapting Digit DialTo adapt Digit Dial to your voice Select Settings Sound Customizing Audio PromptsTo turn audio prompts on or off 123Adjusting Audio Prompt Speed and Volume To adjust the speed or volume of name playbackUsing Go To App Working With Voice RecognitionLookup Name Using Check Item To see and hear status information127 Using the microSD Card Using the microSD CardUsing Your Phone’s microSD Card and Adapter Inserting the microSD CardMicroSD Card 129Replace the battery and the back cover To insert the microSD card into your phoneViewing the microSD Card Indicator Removing the microSD CardTo remove the microSD card from your phone 131Using the microSD Adapter To insert the microSD card into the microSD adapterTo remove the microSD card from the microSD adapter To transfer data from your microSD card to your PC133 Placing Music Files on the microSD to Play on Your Phone Working With the microSD Card Formatting the microSD CardTo format your microSD card 135Using the Built-in Camera Using the Built-in CameraTaking Pictures CameraTo take a picture Press S Pictures CameraAfter Picture Options Camera Options 139Setting the Self Timer Using the ZoomTo begin the Self Timer To use the zoomStoring Pictures My AlbumsMy Albums Options To view the pictures stored is the In Phone folderUsing the Built-in Camera Storing Pictures in Your microSD Card To save a picture to the microSD card143 Shooting Videos After Video OptionsTo record a video 145 Camcorder Options Storing Your Videos My AlbumMy Video Options Storing Videos in Your microSD CardSending Pictures and Videos Playing Video Clips Stored in Your microSD cardTo save a video to the microSD card To play a video clip stored in your microSD cardSending Pictures and Videos From My Albums To send pictures or videos from My AlbumsPress S Pictures My Albums In Phone or Memory Card 149Sending Pictures and Videos From Messaging To send pictures and videos from the Messaging menuPress S Messaging Send Message Picture Mail Using Sprint Picture Mail Registering Your Sprint Picture Mail AccountTo register your Sprint Picture Mail account Press S Pictures My Albums Online AlbumsVisiting the Sprint Picture Mail Web Site Uploading Pictures and VideosTo visit the Sprint Picture Mail Web site To upload pictures or videos directly from your phoneViewing Pictures and Videos Sending Pictures and VideosWorking With Pictures Stored Online Managing PicturesDownloading Pictures and Videos to Your Phone Press Options right softkey Go To Web AddressSharing Albums To send an album from the Sprint Picture Mail Web siteSelect Share Album name 155Using Sprint TV Using Sprint TVYour Sprint TV Channel Options Sprint TV157 Playing a Clip With the Phone Open Press S Sprint TVPlaying a Clip With the Phone Closed 159Sprint TV FAQs Are the videos that Im viewing live videos?161 Using Sprint TV Using Bluetooth 163Turning Bluetooth On and Off Bluetooth Status IndicatorsTo turn Bluetooth on or off Press S Tools BluetoothSetting Up Your Bluetooth Your Phone’s Bluetooth NameUsingBluetooth To change the default Bluetooth nameTo pair your phone with another Bluetooth device Find MePaired Devices Waiting for Pairing Your Phone’s Bluetooth AddressUsing Bluetooth To view your phone’s Bluetooth addressTransferring Files Between Your Phone and Your PC Bluetooth Profiles 169Using Bluetooth Sprint Service Features Sprint Service Features The Basics Sprint Service Features The BasicsUsing Voicemail Setting Up Your VoicemailSprint Service Voicemail NotificationUsing One-Touch Message Access Using Another Phone to Access MessagesSending an Incoming Call to Voicemail Retrieving Your Voicemail MessagesUsing Expert Mode Setting Up Group ListsVoicemail Options Sprint Callback Voicemail-to-Voicemail MessageVoicemail-to-Voicemail Message Reply Voicemail-to-Voicemail Message ForwardingClearing the Message Icon Voicemail-to-Voicemail Receipt RequestExtended Absence Greeting Voicemail Menu Key Using SMS Text Messaging Sending a Text MessageTo compose an SMS Text message 179Using Preset Messages Replying to SMS Text MessagesText Messaging Inbox To reply to an SMS Text messageUsing SMS Voice Messaging Activating SMS Voice MessagingTo activate SMS Voice messages 181Playing an SMS Voice Message Composing SMS Voice MessagesTo play an SMS Voice message from the main menu To compose an SMS Voice messageReplying to SMS Voice Messages To reply to an SMS Voice messageSelect Voice SMS 183Using Caller ID To switch back to the first callerResponding to Call Waiting To respond to an incoming call while you’re on a callMaking a Three-Way Call To make a Three-Way Call185 Using Call Forwarding To activate Call ForwardingTo deactivate Call Forwarding To update your phones software Updating Phone Software187 Sprint Music and Your Player Sprint Music and Your PlayerUsing the Sprint Music Store Accessing the Sprint Music StoreTo access the Sprint Music Store Sprint MusicPurchasing and Downloading Music Playing Music on Your Phone Playing Music With the Phone Open191 Playing Music With the Phone Closed Using Sprint Music Manager Getting Sprint Music ManagerLaunching Sprint Music Manager 193Overview of Sprint Music Manager Sprint Voice Command Voice Command195 Getting Started With Sprint Voice Command Sprint Voice CommandIt’s Easy to Get Started Creating Your Own Address Book 197Making a Call With Sprint Voice Command To make a call with Sprint Voice CommandGetting Information With Sprint Voice Command To access information using Sprint Voice Command199 Safety and Warranty Information 200Important Safety Information Important Safety InformationImportant Safety Information 201General Precautions Safety and General Information Operational PrecautionsExposure to Radio Frequency RF Energy External Antenna CareFollow Instructions to Avoid Interference Problems RF Energy Interference/CompatibilityProduct Operation Implantable Medical DevicesDriving Precautions Hearing AidsOther Medical Devices and Health Care Facilities 205Operational Warnings Potentially Explosive AtmospheresBatteries and Chargers Choking Hazards Glass Parts207 Seizures/Blackouts Repetitive MotionFCC Notice To Users 209Hearing Aid Compatibility 211 Specific Absorption Rate Data 213 Information From the World Health Organization Product RegistrationOwner’s Record Phone Guide Proprietary NoticeExport Law Assurances 215Wireless The New Recyclable California Perchlorate Label 217Privacy and Data Security 219 Smart Practices While Driving Drive Safe, Call SmartSM221 Motorola’s Warranty Motorola’s WarrantyWhat Does this Warranty Cover? Products and AccessoriesWarranty Products Covered Length of CoverageExclusions Software Exclusions225 Who Is Covered? What Will Motorola Do?How to Obtain Warranty Service or Other Information 227What Other Limitations Are There? Service and Repairs 229Index IndexSafety IndexUnit Converter 112 Unlocking Your Phone