In-Call Options, Enhanced 911 E911 Information | Motorola VM9

To exit Emergency mode:

1.Press Oto end a 911 call.

2.Place a call to a non-emergency telephone number or wait 5 minutes for emergency mode to automatically expire.

Enhanced 911 (E911) Information

This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E911 emergency location services where available.

When you place an emergency 911 call, the GPS feature of your phone begins to seek information to calculate your approximate location. Depending on several variables, including availability and access to satellite signals, it may take up to 30 seconds or more to determine and report your approximate location.

IMPORTANT

Always report your location to the 911 operator when placing an emergency call. Some designated emergency call takers, known as Public Safety Answering Points (PSAPs) may not be equipped to receive GPS location information from your phone.

In-Call Options

Pressing Options (right softkey) during a call displays a list of features you may use during a call. To select an option, highlight the option and press S. The following options are available through the Options menu:

⬤Contacts opens your phone’s address book.

⬤3-Way Call lets you initiate a three-way call (page 185).

⬤Record Recipient creates a Voice Record of the call.

⬤Phone Info. opens your Phone Info menu

⬤Send Text Message opens your Messaging menu.

36 Section 2A: Phone Basics

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Motorola VM9 manual In-Call Options, Enhanced 911 E911 Information, To exit Emergency mode

Contents

Phone User Guide MOTORAZR2 V9m by Motorola Software Copyright Notice Table of Contents 2G. Using the Phone’s Tools 2C. Setting Your Phone’s Security2F. Using Contacts 2D. Controlling Your Roaming Experience 2J. Using the Built-in Camera 2H. Using Your Phone’s Voice Services2I. Using the microSD Card 2K. Using Sprint TV 3C. Sprint Voice Command 4A. Important Safety Information188 4B. Motorola’s Warranty Welcome to Sprint Welcome and thank you for choosing Sprint Introduction PhoneGuide Want to keep track of your minutes? Iii Your Phone’s Menu Contacts On Demand Pictures Music Sprint TV WEB Tools Vii Viii Incoming Calls TTY Phone Info Page Getting Started Setting Up Service Setting Up ServiceThis Section Setting Up Your Phone Setting Up Service Unlocking Your Phone Getting Started With Sprint ServiceDetermining If Your Phone Is Already Activated To unlock your phone, follow these easy steps Setting Up Your Voicemail To set up your voicemail Sprint Account Passwords Account Password Voicemail PasswordSprint Power Vision Password Reaching Sprint Customer Service Getting HelpReceiving Automated Invoicing Information To access Operator Services Sprint Operator ServicesTo access automated invoicing information Sprint Using Your Phone Phone Basics Phone Basics Phone Your PhoneFront View of Your Phone Basics Back Key Speaker Key Talk Key Inside View of Your PhoneLeft Softkey Navigation Key Functions Phone Basics Phone Basics Phone Basics Viewing the Display Screen Phone Basics Features of Your Phone Phone Basics Accessories Turning Your Phone Off Turning Your Phone On and OffTurning Your Phone On To turn your phone on Using Your Phone’s Battery and Charger Battery Capacity Battery Use and Battery Safety Phone Basics Installing the Battery To install the Li-Ion battery Phone Basics Removing the Battery To remove your battery Charging the Battery Using the Charger To use the charger provided with your phone Selecting Menu Items For example, if you want to see your volume settingsNavigating Through Phone Menus and Options Backing Up Within a Menu Touch-Sensitive Buttons Shortcuts and Favorites Help Displaying Your Phone NumberMaking and Answering Calls Making Calls Dialing Options Answering a Roam Call With Call Guard Enabled Answering CallsTo answer an incoming call Calling Emergency Numbers To disconnect a call when you are finishedMissed Call Notification Ending a Call To exit Emergency mode In-Call OptionsEnhanced 911 E911 Information End-of-Call Options To save a number from standby mode Saving a Phone NumberDialing and Saving Phone Numbers With Pauses To make a call using Plus Code Dialing Plus + Code DialingTo dial or save phone numbers with pauses Abbreviated Dialing Dialing From ContactsTo dial directly from a Contacts entry Using Speed Dialing For Speed Dial locations 2-9 One-Touch DialingFor Speed Dial locations 10-99 Two-Touch Dialing Selecting a Character Input Mode To change the character input modeEntering Text Entering Characters Using iTap English Text Input To enter a word using iTap English Text Input To add a word to the iTap English Text Input database Entering Characters Using Multi-Tap ModeAdding a Word to the iTap English Database To enter characters by tapping the keypad Characters scroll in the following order Entering Numbers and SymbolsTo enter symbols To enter numbers Controlling Your Phone’s Settings Controlling Your Phone’s Settings Ringer Types Sound SettingsPress S Settings Sounds Ringer Type Ringer Selecting Ringer Types for Voice Calls Selecting Ringer Types for Messages Selecting Ringer Types for Calendar and AlarmPress S Settings Sounds Ringer Type Messaging To select a ringer type for messages Press S Settings Sounds Volume Adjusting the Phone’s Volume SettingsTo adjust your phone’s volume settings To enable or disable alert sounds To set your key tone length Key Tone LengthSilence All To activate Silence All Changing the Text Greeting Display SettingsSetting Light Controls Backlight Keypad Light Sensor To change the backlight settingChanging the Phone’s Menu Style To set Keypad Light Sensor to measure ambient light Press S Settings Display Foregrounds Clock Changing the Clock DisplayTo change the clock’s appearance on the standby screen Changing Other Display Settings To change additional display settingsPress S Settings Display Location Settings To enable your phone’s Location feature Press S Messaging Settings Messaging SettingsSetting Message Alerts Select Msg and Icon or Icon only and press S Automatically Adding a Callback Number Press S Messaging Settings Text MessagingAuto-Signing for Text Messages To add a signature to each sent message To add a new preset message Managing Preset MessagesTo edit or delete a preset message Select Create New Press S Messaging Settings Voice SMS SMS Voice MessagesTo assign a name to your SMS Voice messages Airplane Mode To set your phone to Airplane ModePress S Settings Others Airplane Mode TTY Use With Sprint Service To turn TTY Mode on or offPress S Settings Others TTY Emergency Calling To set call answer mode Phone Setup OptionsCall Answer Mode Shortcuts Press S Settings Others Call Setup Calling OptionsTo set special options to make dialing easier To assign a language for the phone’s display Display LanguageVoice Guide To set your Voice Guide options Setting Your Phone’s Security Setting Your Phone’s Security Locking Your Phone Accessing the Security MenuUsing Your Phone’s Lock Feature Phone Security Calling in Lock Mode Changing the Lock CodeKeyGuard Press S Settings KeyGuard Auto KeyGuard Using Special NumbersTo enable or disable KeyGuard To add or change a special number To limit access to your Contacts Limiting Access to ContactsLimiting Data Access To limit access to your Data Limiting Outgoing Calls Limiting Access to Pictures & VideosTo limit access to your pictures and videos To limit outgoing calls To limit incoming calls Erasing DataLimiting Incoming Calls To erase all downloads or Contacts entries Resetting Phone Settings To reset your settingsSelect Reset Settings To enable or disable Sprint Power Vision services Update Vision ProfileEnabling and Disabling Sprint Power Vision Services To change your Net Guard settings To update your profile Controlling Your Roaming Experience Controlling Your Roaming Experience Roaming on Other Digital Networks Understanding RoamingRecognizing the Roaming Icon on the Display Screen Roaming Checking for Voicemail Messages While Roaming To check your voicemail while roaming To set your phone’s roam mode Setting Your Phone’s Roam ModeSet Mode Press S Settings Roaming Set Mode Alerting Yourself to Roaming Using the Roam RingerUsing Call Guard To set the Roam Ringer To place roaming calls with Call Guard on Using Data Roam GuardPress S Settings Roaming Data Roam Guard To answer incoming roaming calls with Call Guard on Managing Call History Managing Call History To view a Call History entry Viewing Call HistoryCall History Press S Call History Call History Options To place a phone call from Call History Making a Phone Call From Call HistorySaving a Phone Number From Call History To save a phone number from Call History To prepend a phone number from Call History Erasing Call HistoryPrepending a Phone Number From Call History To erase Call History Using Contacts Contacts Using Contacts About Contacts To find Contacts entries by name Finding Contacts EntriesFinding Names Press S Contacts View All Filtering Entries Creating a Contacts EntryFinding Speed Dial Numbers Finding Email Addresses Adding a Phone Number to a Contacts Entry Assigning Speed Dial NumbersTo add a phone number to an entry To assign a ringer or picture to an entry Assigning a Ringer or Picture to an EntryAssigning an Email Address or Web Address Scroll down to Assign Picture or Assign Ringer and press S Assigning a Date Working With Distribution ListsTo assign a date to an entry To View a Distribution List Editing a Contacts Entry or Distribution ListTo create a Distribution List To edit a Contacts entry or Distribution list To view your Categories Managing Your ContactsViewing Memory Status To create your own custom Category Setting Up Wireless Backup Dialing Sprint ServicesUsing Wireless Backup To dial a service from your Contacts Accessing Wireless Backup on Your PC Press S Contacts Wireless BackupBacking Up Your Contacts Using the Phone’s Tools Using the Phone’s Tools Tools Using Your Phone’s CalendarAdding an Event to the Calendar To add an event Viewing Events Event AlertsEvent Alert Menu Changing to Weekly View Going to Today’s Date Deleting an EventDeleting All Events Using the Alarm Clock To use the alarm clockPress S Tools Alarm Clock To access the file manager Using the File ManagerUsing the Pictures Option 103 To manage your pictures and videos on your microSD card Press S Tools File Manager Sounds Using the Sounds OptionTo manage your sounds in your phone’s memory 105 Using the External Memory Option To manage your sounds on your microSD card To use the calculator Using the CalculatorPress S Tools File Manager External Memory Press S Tools Calculator Using the Tip Calculator To calculate tipsPress S Tools Tip Calculator Using the World Clock Viewing CitiesAdding Custom Cities Using My Cities To view your My Cities listTo add a city to your My Cities list To use the stop watch Using the Stop WatchUsing the Currency Converter To use the currency converter Using the Unit Converter To use the unit converterPress S Tools Unit Converter Using the Notepad Using Voice RecordsRecording Voice Records Playing Voice Records Changing Voice Record SettingsTo change your Voice Record settings To play the Voice Records you have recorded Using Other Voice Record Options To rename, set as ringer, or delete a Voice Record115 Using Your Phone’s Voice Services Using Your Phone’s Voice Services Calling Contacts Entries Using Call Name or #Voice Services To place a phone call to a Contacts entry To call a number that is not stored in your Contacts Using Send Voice SMS Name or #Calling Phone Numbers Digit Dialing To send an SMS Voice message Using Send Text Name or # To launch Text Messaging and address a message119 Using Send Picture Name or # To launch Picture Mail and address a messageWork To enable or disable Choice Lists Setting Up Voice RecognitionUsing Choice Lists Sensitivity To adjust the Sensitivity setting Adapting Digit DialTo adapt Digit Dial to your voice To turn audio prompts on or off Select Settings SoundCustomizing Audio Prompts 123 Adjusting Audio Prompt Speed and Volume To adjust the speed or volume of name playback Using Go To App Working With Voice RecognitionLookup Name Using Check Item To see and hear status information 127 Using the microSD Card Using the microSD Card MicroSD Card Using Your Phone’s microSD Card and AdapterInserting the microSD Card 129 Replace the battery and the back cover To insert the microSD card into your phone To remove the microSD card from your phone Viewing the microSD Card IndicatorRemoving the microSD Card 131 To remove the microSD card from the microSD adapter Using the microSD AdapterTo insert the microSD card into the microSD adapter To transfer data from your microSD card to your PC 133 Placing Music Files on the microSD to Play on Your Phone To format your microSD card Working With the microSD CardFormatting the microSD Card 135 Using the Built-in Camera Using the Built-in Camera To take a picture Taking PicturesCamera Press S Pictures Camera After Picture Options Camera Options 139 To begin the Self Timer Setting the Self TimerUsing the Zoom To use the zoom My Albums Options Storing PicturesMy Albums To view the pictures stored is the In Phone folder Using the Built-in Camera Storing Pictures in Your microSD Card To save a picture to the microSD card143 Shooting Videos After Video OptionsTo record a video 145 Camcorder Options My Video Options Storing Your VideosMy Album Storing Videos in Your microSD Card To save a video to the microSD card Sending Pictures and VideosPlaying Video Clips Stored in Your microSD card To play a video clip stored in your microSD card Press S Pictures My Albums In Phone or Memory Card Sending Pictures and Videos From My AlbumsTo send pictures or videos from My Albums 149 Sending Pictures and Videos From Messaging To send pictures and videos from the Messaging menuPress S Messaging Send Message Picture Mail To register your Sprint Picture Mail account Using Sprint Picture MailRegistering Your Sprint Picture Mail Account Press S Pictures My Albums Online Albums To visit the Sprint Picture Mail Web site Visiting the Sprint Picture Mail Web SiteUploading Pictures and Videos To upload pictures or videos directly from your phone Working With Pictures Stored Online Viewing Pictures and VideosSending Pictures and Videos Managing Pictures Downloading Pictures and Videos to Your Phone Press Options right softkey Go To Web Address Select Share Album name Sharing AlbumsTo send an album from the Sprint Picture Mail Web site 155 Using Sprint TV Using Sprint TV Your Sprint TV Channel Options Sprint TV157 Playing a Clip With the Phone Open Press S Sprint TV Playing a Clip With the Phone Closed 159 Sprint TV FAQs Are the videos that Im viewing live videos? 161 Using Sprint TV Using Bluetooth 163 To turn Bluetooth on or off Turning Bluetooth On and OffBluetooth Status Indicators Press S Tools Bluetooth UsingBluetooth Setting Up Your BluetoothYour Phone’s Bluetooth Name To change the default Bluetooth name To pair your phone with another Bluetooth device Find MePaired Devices Using Bluetooth Waiting for PairingYour Phone’s Bluetooth Address To view your phone’s Bluetooth address Transferring Files Between Your Phone and Your PC Bluetooth Profiles 169 Using Bluetooth Sprint Service Features Sprint Service Features The Basics Sprint Service Features The Basics Sprint Service Using VoicemailSetting Up Your Voicemail Voicemail Notification Sending an Incoming Call to Voicemail Using One-Touch Message AccessUsing Another Phone to Access Messages Retrieving Your Voicemail Messages Using Expert Mode Setting Up Group ListsVoicemail Options Voicemail-to-Voicemail Message Reply Sprint CallbackVoicemail-to-Voicemail Message Voicemail-to-Voicemail Message Forwarding Clearing the Message Icon Voicemail-to-Voicemail Receipt RequestExtended Absence Greeting Voicemail Menu Key To compose an SMS Text message Using SMS Text MessagingSending a Text Message 179 Text Messaging Inbox Using Preset MessagesReplying to SMS Text Messages To reply to an SMS Text message To activate SMS Voice messages Using SMS Voice MessagingActivating SMS Voice Messaging 181 To play an SMS Voice message from the main menu Playing an SMS Voice MessageComposing SMS Voice Messages To compose an SMS Voice message Select Voice SMS Replying to SMS Voice MessagesTo reply to an SMS Voice message 183 Responding to Call Waiting Using Caller IDTo switch back to the first caller To respond to an incoming call while you’re on a call Making a Three-Way Call To make a Three-Way Call185 Using Call Forwarding To activate Call ForwardingTo deactivate Call Forwarding To update your phones software Updating Phone Software187 Sprint Music and Your Player Sprint Music and Your Player To access the Sprint Music Store Using the Sprint Music StoreAccessing the Sprint Music Store Sprint Music Purchasing and Downloading Music Playing Music on Your Phone Playing Music With the Phone Open191 Playing Music With the Phone Closed Launching Sprint Music Manager Using Sprint Music ManagerGetting Sprint Music Manager 193 Overview of Sprint Music Manager Sprint Voice Command Voice Command195 Getting Started With Sprint Voice Command Sprint Voice CommandIt’s Easy to Get Started Creating Your Own Address Book 197 Making a Call With Sprint Voice Command To make a call with Sprint Voice Command Getting Information With Sprint Voice Command To access information using Sprint Voice Command199 Safety and Warranty Information 200 Important Safety Information Important Safety InformationImportant Safety Information 201 General Precautions Exposure to Radio Frequency RF Energy Safety and General InformationOperational Precautions External Antenna Care Product Operation Follow Instructions to Avoid Interference ProblemsRF Energy Interference/Compatibility Implantable Medical Devices Other Medical Devices and Health Care Facilities Driving PrecautionsHearing Aids 205 Operational Warnings Potentially Explosive AtmospheresBatteries and Chargers Choking Hazards Glass Parts207 Seizures/Blackouts Repetitive Motion FCC Notice To Users 209 Hearing Aid Compatibility 211 Specific Absorption Rate Data 213 Information From the World Health Organization Product Registration Export Law Assurances Owner’s RecordPhone Guide Proprietary Notice 215 Wireless The New Recyclable California Perchlorate Label 217 Privacy and Data Security 219 Smart Practices While Driving Drive Safe, Call SmartSM 221 Motorola’s Warranty Motorola’s Warranty Warranty What Does this Warranty Cover?Products and Accessories Products Covered Length of Coverage Exclusions Software Exclusions225 Who Is Covered? What Will Motorola Do? How to Obtain Warranty Service or Other Information 227 What Other Limitations Are There? Service and Repairs 229 Index Index Safety Index Unit Converter 112 Unlocking Your Phone