Setting Up Service, This Section | Motorola VM9 manual

Section 1A

Setting Up Service

In This Section

♦Setting Up Your Phone

♦Getting Started With Sprint Service

♦Setting Up Your Voicemail

♦Sprint Account Passwords

♦Getting Help

Setting up service on your new phone is quick and easy. This section walks you through the necessary steps to unlock your phone, set up your voicemail, establish passwords, and contact Sprint for assistance with your wireless service.

2Section 1A: Setting Up Service

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Motorola VM9 manual Setting Up Service, This Section

Contents

Phone User Guide MOTORAZR2 V9m by Motorola Software Copyright Notice Table of Contents 2C. Setting Your Phone’s Security 2F. Using Contacts2G. Using the Phone’s Tools 2D. Controlling Your Roaming Experience 2H. Using Your Phone’s Voice Services 2I. Using the microSD Card2J. Using the Built-in Camera 2K. Using Sprint TV 188 3C. Sprint Voice Command4A. Important Safety Information 4B. Motorola’s Warranty Welcome to Sprint Welcome and thank you for choosing Sprint Guide IntroductionPhone Want to keep track of your minutes? Iii Your Phone’s Menu Contacts On Demand Pictures Music Sprint TV WEB Tools Vii Viii Incoming Calls TTY Phone Info Page Getting Started This Section Setting Up ServiceSetting Up Service Setting Up Your Phone Setting Up Service Getting Started With Sprint Service Determining If Your Phone Is Already ActivatedUnlocking Your Phone To unlock your phone, follow these easy steps Setting Up Your Voicemail To set up your voicemail Sprint Power Vision Password Sprint Account PasswordsAccount Password Voicemail Password Receiving Automated Invoicing Information Reaching Sprint Customer ServiceGetting Help Sprint Operator Services To access automated invoicing informationTo access Operator Services Sprint Using Your Phone Phone Basics Phone Basics Your Phone Front View of Your PhonePhone Basics Inside View of Your Phone Left SoftkeyBack Key Speaker Key Talk Key Navigation Key Functions Phone Basics Phone Basics Phone Basics Viewing the Display Screen Phone Basics Features of Your Phone Phone Basics Accessories Turning Your Phone On and Off Turning Your Phone OnTurning Your Phone Off To turn your phone on Using Your Phone’s Battery and Charger Battery Capacity Battery Use and Battery Safety Phone Basics Installing the Battery To install the Li-Ion battery Phone Basics Removing the Battery To remove your battery Charging the Battery Using the Charger To use the charger provided with your phone For example, if you want to see your volume settings Navigating Through Phone Menus and OptionsSelecting Menu Items Backing Up Within a Menu Touch-Sensitive Buttons Shortcuts and Favorites Displaying Your Phone Number Making and Answering CallsHelp Making Calls Dialing Options To answer an incoming call Answering a Roam Call With Call Guard EnabledAnswering Calls To disconnect a call when you are finished Missed Call NotificationCalling Emergency Numbers Ending a Call Enhanced 911 E911 Information To exit Emergency modeIn-Call Options End-of-Call Options Dialing and Saving Phone Numbers With Pauses To save a number from standby modeSaving a Phone Number To dial or save phone numbers with pauses To make a call using Plus Code DialingPlus + Code Dialing To dial directly from a Contacts entry Abbreviated DialingDialing From Contacts For Speed Dial locations 10-99 Two-Touch Dialing Using Speed DialingFor Speed Dial locations 2-9 One-Touch Dialing Entering Text Selecting a Character Input ModeTo change the character input mode Entering Characters Using iTap English Text Input To enter a word using iTap English Text Input Entering Characters Using Multi-Tap Mode Adding a Word to the iTap English DatabaseTo add a word to the iTap English Text Input database To enter characters by tapping the keypad Entering Numbers and Symbols To enter symbolsCharacters scroll in the following order To enter numbers Controlling Your Phone’s Settings Controlling Your Phone’s Settings Sound Settings Press S Settings Sounds Ringer Type RingerRinger Types Selecting Ringer Types for Voice Calls Selecting Ringer Types for Calendar and Alarm Press S Settings Sounds Ringer Type MessagingSelecting Ringer Types for Messages To select a ringer type for messages Adjusting the Phone’s Volume Settings To adjust your phone’s volume settingsPress S Settings Sounds Volume To enable or disable alert sounds Key Tone Length Silence AllTo set your key tone length To activate Silence All Display Settings Setting Light ControlsChanging the Text Greeting Backlight To change the backlight setting Changing the Phone’s Menu StyleKeypad Light Sensor To set Keypad Light Sensor to measure ambient light To change the clock’s appearance on the standby screen Press S Settings Display Foregrounds ClockChanging the Clock Display Press S Settings Display Changing Other Display SettingsTo change additional display settings Location Settings To enable your phone’s Location feature Messaging Settings Setting Message AlertsPress S Messaging Settings Select Msg and Icon or Icon only and press S Press S Messaging Settings Text Messaging Auto-Signing for Text MessagesAutomatically Adding a Callback Number To add a signature to each sent message Managing Preset Messages To edit or delete a preset messageTo add a new preset message Select Create New To assign a name to your SMS Voice messages Press S Messaging Settings Voice SMSSMS Voice Messages Press S Settings Others Airplane Mode Airplane ModeTo set your phone to Airplane Mode Press S Settings Others TTY TTY Use With Sprint ServiceTo turn TTY Mode on or off Emergency Calling Phone Setup Options Call Answer ModeTo set call answer mode Shortcuts To set special options to make dialing easier Press S Settings Others Call SetupCalling Options Display Language Voice GuideTo assign a language for the phone’s display To set your Voice Guide options Setting Your Phone’s Security Setting Your Phone’s Security Accessing the Security Menu Using Your Phone’s Lock FeatureLocking Your Phone Phone Security KeyGuard Calling in Lock ModeChanging the Lock Code Using Special Numbers To enable or disable KeyGuardPress S Settings KeyGuard Auto KeyGuard To add or change a special number Limiting Access to Contacts Limiting Data AccessTo limit access to your Contacts To limit access to your Data Limiting Access to Pictures & Videos To limit access to your pictures and videosLimiting Outgoing Calls To limit outgoing calls Erasing Data Limiting Incoming CallsTo limit incoming calls To erase all downloads or Contacts entries Select Reset Settings Resetting Phone SettingsTo reset your settings Update Vision Profile Enabling and Disabling Sprint Power Vision ServicesTo enable or disable Sprint Power Vision services To change your Net Guard settings To update your profile Controlling Your Roaming Experience Controlling Your Roaming Experience Understanding Roaming Recognizing the Roaming Icon on the Display ScreenRoaming on Other Digital Networks Roaming Checking for Voicemail Messages While Roaming To check your voicemail while roaming Setting Your Phone’s Roam Mode Set ModeTo set your phone’s roam mode Press S Settings Roaming Set Mode Using the Roam Ringer Using Call GuardAlerting Yourself to Roaming To set the Roam Ringer Using Data Roam Guard Press S Settings Roaming Data Roam GuardTo place roaming calls with Call Guard on To answer incoming roaming calls with Call Guard on Managing Call History Managing Call History Viewing Call History Call HistoryTo view a Call History entry Press S Call History Call History Options Making a Phone Call From Call History Saving a Phone Number From Call HistoryTo place a phone call from Call History To save a phone number from Call History Erasing Call History Prepending a Phone Number From Call HistoryTo prepend a phone number from Call History To erase Call History Using Contacts Contacts Using Contacts About Contacts Finding Contacts Entries Finding NamesTo find Contacts entries by name Press S Contacts View All Creating a Contacts Entry Finding Speed Dial NumbersFiltering Entries Finding Email Addresses To add a phone number to an entry Adding a Phone Number to a Contacts EntryAssigning Speed Dial Numbers Assigning a Ringer or Picture to an Entry Assigning an Email Address or Web AddressTo assign a ringer or picture to an entry Scroll down to Assign Picture or Assign Ringer and press S To assign a date to an entry Assigning a DateWorking With Distribution Lists Editing a Contacts Entry or Distribution List To create a Distribution ListTo View a Distribution List To edit a Contacts entry or Distribution list Managing Your Contacts Viewing Memory StatusTo view your Categories To create your own custom Category Dialing Sprint Services Using Wireless BackupSetting Up Wireless Backup To dial a service from your Contacts Backing Up Your Contacts Accessing Wireless Backup on Your PCPress S Contacts Wireless Backup Using the Phone’s Tools Using the Phone’s Tools Using Your Phone’s Calendar Adding an Event to the CalendarTools To add an event Event Alerts Event Alert MenuViewing Events Changing to Weekly View Deleting All Events Going to Today’s DateDeleting an Event Press S Tools Alarm Clock Using the Alarm ClockTo use the alarm clock Using the File Manager Using the Pictures OptionTo access the file manager 103 To manage your pictures and videos on your microSD card Using the Sounds Option To manage your sounds in your phone’s memoryPress S Tools File Manager Sounds 105 Using the External Memory Option To manage your sounds on your microSD card Using the Calculator Press S Tools File Manager External MemoryTo use the calculator Press S Tools Calculator Press S Tools Tip Calculator Using the Tip CalculatorTo calculate tips Adding Custom Cities Using the World ClockViewing Cities To add a city to your My Cities list Using My CitiesTo view your My Cities list Using the Stop Watch Using the Currency ConverterTo use the stop watch To use the currency converter Press S Tools Unit Converter Using the Unit ConverterTo use the unit converter Recording Voice Records Using the NotepadUsing Voice Records Changing Voice Record Settings To change your Voice Record settingsPlaying Voice Records To play the Voice Records you have recorded 115 Using Other Voice Record OptionsTo rename, set as ringer, or delete a Voice Record Using Your Phone’s Voice Services Using Your Phone’s Voice Services Using Call Name or # Voice ServicesCalling Contacts Entries To place a phone call to a Contacts entry Using Send Voice SMS Name or # Calling Phone Numbers Digit DialingTo call a number that is not stored in your Contacts To send an SMS Voice message 119 Using Send Text Name or #To launch Text Messaging and address a message Work Using Send Picture Name or #To launch Picture Mail and address a message Setting Up Voice Recognition Using Choice ListsTo enable or disable Choice Lists Sensitivity To adapt Digit Dial to your voice To adjust the Sensitivity settingAdapting Digit Dial Select Settings Sound Customizing Audio PromptsTo turn audio prompts on or off 123 Adjusting Audio Prompt Speed and Volume To adjust the speed or volume of name playback Lookup Name Using Go To AppWorking With Voice Recognition Using Check Item To see and hear status information 127 Using the microSD Card Using the microSD Card Using Your Phone’s microSD Card and Adapter Inserting the microSD CardMicroSD Card 129 Replace the battery and the back cover To insert the microSD card into your phone Viewing the microSD Card Indicator Removing the microSD CardTo remove the microSD card from your phone 131 Using the microSD Adapter To insert the microSD card into the microSD adapterTo remove the microSD card from the microSD adapter To transfer data from your microSD card to your PC 133 Placing Music Files on the microSD to Play on Your Phone Working With the microSD Card Formatting the microSD CardTo format your microSD card 135 Using the Built-in Camera Using the Built-in Camera Taking Pictures CameraTo take a picture Press S Pictures Camera After Picture Options Camera Options 139 Setting the Self Timer Using the ZoomTo begin the Self Timer To use the zoom Storing Pictures My AlbumsMy Albums Options To view the pictures stored is the In Phone folder Using the Built-in Camera 143 Storing Pictures in Your microSD CardTo save a picture to the microSD card To record a video Shooting VideosAfter Video Options 145 Camcorder Options Storing Your Videos My AlbumMy Video Options Storing Videos in Your microSD Card Sending Pictures and Videos Playing Video Clips Stored in Your microSD cardTo save a video to the microSD card To play a video clip stored in your microSD card Sending Pictures and Videos From My Albums To send pictures or videos from My AlbumsPress S Pictures My Albums In Phone or Memory Card 149 Press S Messaging Send Message Picture Mail Sending Pictures and Videos From MessagingTo send pictures and videos from the Messaging menu Using Sprint Picture Mail Registering Your Sprint Picture Mail AccountTo register your Sprint Picture Mail account Press S Pictures My Albums Online Albums Visiting the Sprint Picture Mail Web Site Uploading Pictures and VideosTo visit the Sprint Picture Mail Web site To upload pictures or videos directly from your phone Viewing Pictures and Videos Sending Pictures and VideosWorking With Pictures Stored Online Managing Pictures Downloading Pictures and Videos to Your Phone Press Options right softkey Go To Web Address Sharing Albums To send an album from the Sprint Picture Mail Web siteSelect Share Album name 155 Using Sprint TV Using Sprint TV 157 Your Sprint TV Channel OptionsSprint TV Playing a Clip With the Phone Open Press S Sprint TV Playing a Clip With the Phone Closed 159 Sprint TV FAQs Are the videos that Im viewing live videos? 161 Using Sprint TV Using Bluetooth 163 Turning Bluetooth On and Off Bluetooth Status IndicatorsTo turn Bluetooth on or off Press S Tools Bluetooth Setting Up Your Bluetooth Your Phone’s Bluetooth NameUsingBluetooth To change the default Bluetooth name Paired Devices To pair your phone with another Bluetooth deviceFind Me Waiting for Pairing Your Phone’s Bluetooth AddressUsing Bluetooth To view your phone’s Bluetooth address Transferring Files Between Your Phone and Your PC Bluetooth Profiles 169 Using Bluetooth Sprint Service Features Sprint Service Features The Basics Sprint Service Features The Basics Using Voicemail Setting Up Your VoicemailSprint Service Voicemail Notification Using One-Touch Message Access Using Another Phone to Access MessagesSending an Incoming Call to Voicemail Retrieving Your Voicemail Messages Voicemail Options Using Expert ModeSetting Up Group Lists Sprint Callback Voicemail-to-Voicemail MessageVoicemail-to-Voicemail Message Reply Voicemail-to-Voicemail Message Forwarding Extended Absence Greeting Clearing the Message IconVoicemail-to-Voicemail Receipt Request Voicemail Menu Key Using SMS Text Messaging Sending a Text MessageTo compose an SMS Text message 179 Using Preset Messages Replying to SMS Text MessagesText Messaging Inbox To reply to an SMS Text message Using SMS Voice Messaging Activating SMS Voice MessagingTo activate SMS Voice messages 181 Playing an SMS Voice Message Composing SMS Voice MessagesTo play an SMS Voice message from the main menu To compose an SMS Voice message Replying to SMS Voice Messages To reply to an SMS Voice messageSelect Voice SMS 183 Using Caller ID To switch back to the first callerResponding to Call Waiting To respond to an incoming call while you’re on a call 185 Making a Three-Way CallTo make a Three-Way Call To deactivate Call Forwarding Using Call ForwardingTo activate Call Forwarding 187 To update your phones softwareUpdating Phone Software Sprint Music and Your Player Sprint Music and Your Player Using the Sprint Music Store Accessing the Sprint Music StoreTo access the Sprint Music Store Sprint Music Purchasing and Downloading Music 191 Playing Music on Your PhonePlaying Music With the Phone Open Playing Music With the Phone Closed Using Sprint Music Manager Getting Sprint Music ManagerLaunching Sprint Music Manager 193 Overview of Sprint Music Manager 195 Sprint Voice CommandVoice Command It’s Easy to Get Started Getting Started With Sprint Voice CommandSprint Voice Command Creating Your Own Address Book 197 Making a Call With Sprint Voice Command To make a call with Sprint Voice Command 199 Getting Information With Sprint Voice CommandTo access information using Sprint Voice Command Safety and Warranty Information 200 Important Safety Information Important Safety InformationImportant Safety Information 201 General Precautions Safety and General Information Operational PrecautionsExposure to Radio Frequency RF Energy External Antenna Care Follow Instructions to Avoid Interference Problems RF Energy Interference/CompatibilityProduct Operation Implantable Medical Devices Driving Precautions Hearing AidsOther Medical Devices and Health Care Facilities 205 Batteries and Chargers Operational WarningsPotentially Explosive Atmospheres 207 Choking HazardsGlass Parts Seizures/Blackouts Repetitive Motion FCC Notice To Users 209 Hearing Aid Compatibility 211 Specific Absorption Rate Data 213 Information From the World Health Organization Product Registration Owner’s Record Phone Guide Proprietary NoticeExport Law Assurances 215 Wireless The New Recyclable California Perchlorate Label 217 Privacy and Data Security 219 Smart Practices While Driving Drive Safe, Call SmartSM 221 Motorola’s Warranty Motorola’s Warranty What Does this Warranty Cover? Products and AccessoriesWarranty Products Covered Length of Coverage Exclusions 225 SoftwareExclusions Who Is Covered? What Will Motorola Do? How to Obtain Warranty Service or Other Information 227 What Other Limitations Are There? Service and Repairs 229 Index Index Safety Index Unit Converter 112 Unlocking Your Phone