Using Voicemail, Setting Up Your Voicemail, 173 | Motorola VM9

Using Voicemail

Setting Up Your Voicemail

All unanswered calls to your phone are automatically transferred to your voicemail, even if your phone is in use or turned off. Therefore, you will want to set up your Sprint Voicemail and personal greeting as soon as your phone is activated. If you need to set up your voicemail, see “Setting Up Your Voicemail” on page 5.

Voicemail Notification

There are several ways your phone alerts you to a new message:

⬤By displaying a message on the screen.

⬤By sounding the assigned ringer type.

⬤By displaying at the top of your screen.

Note: When you are roaming off the network, you may not receive notification of new voicemail messages. It is recommended that you periodically check your voicemail by dialing 1+ area code + your phone number. When your voicemail answers, press *and enter your passcode. You will be charged roaming rates when accessing voicemail while roaming off the Sprint National Network.

Your phone accepts messages even when it is turned off. However, you are only notified of new messages when your phone is turned on and you are in a Sprint service area.

Sprint Service

Section 3A: Sprint Service Features: The Basics

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Motorola VM9 manual Using Voicemail, Setting Up Your Voicemail, Voicemail Notification, Sprint Service, 173

Contents

MOTORAZR2 V9m by Motorola Phone User Guide Software Copyright Notice Table of Contents 2D. Controlling Your Roaming Experience 2C. Setting Your Phone’s Security2F. Using Contacts 2G. Using the Phone’s Tools 2K. Using Sprint TV 2H. Using Your Phone’s Voice Services2I. Using the microSD Card 2J. Using the Built-in Camera 188 3C. Sprint Voice Command4A. Important Safety Information 4B. Motorola’s Warranty Welcome and thank you for choosing Sprint Welcome to Sprint Guide IntroductionPhone Iii Want to keep track of your minutes? Contacts Your Phone’s Menu On Demand Pictures Vii Music Sprint TV WEB Tools Incoming Calls Viii TTY Phone Info Page Getting Started This Section Setting Up ServiceSetting Up Service Setting Up Service Setting Up Your Phone To unlock your phone, follow these easy steps Getting Started With Sprint ServiceDetermining If Your Phone Is Already Activated Unlocking Your Phone To set up your voicemail Setting Up Your Voicemail Sprint Power Vision Password Sprint Account PasswordsAccount Password Voicemail Password Receiving Automated Invoicing Information Reaching Sprint Customer ServiceGetting Help Sprint Sprint Operator ServicesTo access automated invoicing information To access Operator Services Using Your Phone Phone Basics Phone Basics Basics Your PhoneFront View of Your Phone Phone Navigation Inside View of Your PhoneLeft Softkey Back Key Speaker Key Talk Key Phone Basics Key Functions Phone Basics Phone Basics Viewing the Display Screen Phone Basics Features of Your Phone Phone Basics Accessories To turn your phone on Turning Your Phone On and OffTurning Your Phone On Turning Your Phone Off Battery Capacity Using Your Phone’s Battery and Charger Battery Use and Battery Safety Phone Basics To install the Li-Ion battery Installing the Battery Phone Basics To remove your battery Removing the Battery Charging the Battery To use the charger provided with your phone Using the Charger Backing Up Within a Menu For example, if you want to see your volume settingsNavigating Through Phone Menus and Options Selecting Menu Items Shortcuts and Favorites Touch-Sensitive Buttons Making Calls Displaying Your Phone NumberMaking and Answering Calls Help Dialing Options To answer an incoming call Answering a Roam Call With Call Guard EnabledAnswering Calls Ending a Call To disconnect a call when you are finishedMissed Call Notification Calling Emergency Numbers Enhanced 911 E911 Information To exit Emergency modeIn-Call Options End-of-Call Options Dialing and Saving Phone Numbers With Pauses To save a number from standby modeSaving a Phone Number To dial or save phone numbers with pauses To make a call using Plus Code DialingPlus + Code Dialing To dial directly from a Contacts entry Abbreviated DialingDialing From Contacts For Speed Dial locations 10-99 Two-Touch Dialing Using Speed DialingFor Speed Dial locations 2-9 One-Touch Dialing Entering Text Selecting a Character Input ModeTo change the character input mode To enter a word using iTap English Text Input Entering Characters Using iTap English Text Input To enter characters by tapping the keypad Entering Characters Using Multi-Tap ModeAdding a Word to the iTap English Database To add a word to the iTap English Text Input database To enter numbers Entering Numbers and SymbolsTo enter symbols Characters scroll in the following order Controlling Your Phone’s Settings Controlling Your Phone’s Settings Selecting Ringer Types for Voice Calls Sound SettingsPress S Settings Sounds Ringer Type Ringer Ringer Types To select a ringer type for messages Selecting Ringer Types for Calendar and AlarmPress S Settings Sounds Ringer Type Messaging Selecting Ringer Types for Messages To enable or disable alert sounds Adjusting the Phone’s Volume SettingsTo adjust your phone’s volume settings Press S Settings Sounds Volume To activate Silence All Key Tone LengthSilence All To set your key tone length Backlight Display SettingsSetting Light Controls Changing the Text Greeting To set Keypad Light Sensor to measure ambient light To change the backlight settingChanging the Phone’s Menu Style Keypad Light Sensor To change the clock’s appearance on the standby screen Press S Settings Display Foregrounds ClockChanging the Clock Display Press S Settings Display Changing Other Display SettingsTo change additional display settings To enable your phone’s Location feature Location Settings Select Msg and Icon or Icon only and press S Messaging SettingsSetting Message Alerts Press S Messaging Settings To add a signature to each sent message Press S Messaging Settings Text MessagingAuto-Signing for Text Messages Automatically Adding a Callback Number Select Create New Managing Preset MessagesTo edit or delete a preset message To add a new preset message To assign a name to your SMS Voice messages Press S Messaging Settings Voice SMSSMS Voice Messages Press S Settings Others Airplane Mode Airplane ModeTo set your phone to Airplane Mode Press S Settings Others TTY TTY Use With Sprint ServiceTo turn TTY Mode on or off Emergency Calling Shortcuts Phone Setup OptionsCall Answer Mode To set call answer mode To set special options to make dialing easier Press S Settings Others Call SetupCalling Options To set your Voice Guide options Display LanguageVoice Guide To assign a language for the phone’s display Setting Your Phone’s Security Setting Your Phone’s Security Phone Security Accessing the Security MenuUsing Your Phone’s Lock Feature Locking Your Phone KeyGuard Calling in Lock ModeChanging the Lock Code To add or change a special number Using Special NumbersTo enable or disable KeyGuard Press S Settings KeyGuard Auto KeyGuard To limit access to your Data Limiting Access to ContactsLimiting Data Access To limit access to your Contacts To limit outgoing calls Limiting Access to Pictures & VideosTo limit access to your pictures and videos Limiting Outgoing Calls To erase all downloads or Contacts entries Erasing DataLimiting Incoming Calls To limit incoming calls Select Reset Settings Resetting Phone SettingsTo reset your settings To change your Net Guard settings Update Vision ProfileEnabling and Disabling Sprint Power Vision Services To enable or disable Sprint Power Vision services To update your profile Controlling Your Roaming Experience Controlling Your Roaming Experience Roaming Understanding RoamingRecognizing the Roaming Icon on the Display Screen Roaming on Other Digital Networks To check your voicemail while roaming Checking for Voicemail Messages While Roaming Press S Settings Roaming Set Mode Setting Your Phone’s Roam ModeSet Mode To set your phone’s roam mode To set the Roam Ringer Using the Roam RingerUsing Call Guard Alerting Yourself to Roaming To answer incoming roaming calls with Call Guard on Using Data Roam GuardPress S Settings Roaming Data Roam Guard To place roaming calls with Call Guard on Managing Call History Managing Call History Press S Call History Viewing Call HistoryCall History To view a Call History entry Call History Options To save a phone number from Call History Making a Phone Call From Call HistorySaving a Phone Number From Call History To place a phone call from Call History To erase Call History Erasing Call HistoryPrepending a Phone Number From Call History To prepend a phone number from Call History Contacts Using Contacts About Contacts Using Contacts Press S Contacts View All Finding Contacts EntriesFinding Names To find Contacts entries by name Finding Email Addresses Creating a Contacts EntryFinding Speed Dial Numbers Filtering Entries To add a phone number to an entry Adding a Phone Number to a Contacts EntryAssigning Speed Dial Numbers Scroll down to Assign Picture or Assign Ringer and press S Assigning a Ringer or Picture to an EntryAssigning an Email Address or Web Address To assign a ringer or picture to an entry To assign a date to an entry Assigning a DateWorking With Distribution Lists To edit a Contacts entry or Distribution list Editing a Contacts Entry or Distribution ListTo create a Distribution List To View a Distribution List To create your own custom Category Managing Your ContactsViewing Memory Status To view your Categories To dial a service from your Contacts Dialing Sprint ServicesUsing Wireless Backup Setting Up Wireless Backup Backing Up Your Contacts Accessing Wireless Backup on Your PCPress S Contacts Wireless Backup Using the Phone’s Tools Using the Phone’s Tools To add an event Using Your Phone’s CalendarAdding an Event to the Calendar Tools Changing to Weekly View Event AlertsEvent Alert Menu Viewing Events Deleting All Events Going to Today’s DateDeleting an Event Press S Tools Alarm Clock Using the Alarm ClockTo use the alarm clock 103 Using the File ManagerUsing the Pictures Option To access the file manager To manage your pictures and videos on your microSD card 105 Using the Sounds OptionTo manage your sounds in your phone’s memory Press S Tools File Manager Sounds To manage your sounds on your microSD card Using the External Memory Option Press S Tools Calculator Using the CalculatorPress S Tools File Manager External Memory To use the calculator Press S Tools Tip Calculator Using the Tip CalculatorTo calculate tips Adding Custom Cities Using the World ClockViewing Cities To add a city to your My Cities list Using My CitiesTo view your My Cities list To use the currency converter Using the Stop WatchUsing the Currency Converter To use the stop watch Press S Tools Unit Converter Using the Unit ConverterTo use the unit converter Recording Voice Records Using the NotepadUsing Voice Records To play the Voice Records you have recorded Changing Voice Record SettingsTo change your Voice Record settings Playing Voice Records 115 Using Other Voice Record OptionsTo rename, set as ringer, or delete a Voice Record Using Your Phone’s Voice Services Using Your Phone’s Voice Services To place a phone call to a Contacts entry Using Call Name or #Voice Services Calling Contacts Entries To send an SMS Voice message Using Send Voice SMS Name or #Calling Phone Numbers Digit Dialing To call a number that is not stored in your Contacts 119 Using Send Text Name or #To launch Text Messaging and address a message Work Using Send Picture Name or #To launch Picture Mail and address a message Sensitivity Setting Up Voice RecognitionUsing Choice Lists To enable or disable Choice Lists To adapt Digit Dial to your voice To adjust the Sensitivity settingAdapting Digit Dial 123 Select Settings SoundCustomizing Audio Prompts To turn audio prompts on or off To adjust the speed or volume of name playback Adjusting Audio Prompt Speed and Volume Lookup Name Using Go To AppWorking With Voice Recognition To see and hear status information Using Check Item 127 Using the microSD Card Using the microSD Card 129 Using Your Phone’s microSD Card and AdapterInserting the microSD Card MicroSD Card To insert the microSD card into your phone Replace the battery and the back cover 131 Viewing the microSD Card IndicatorRemoving the microSD Card To remove the microSD card from your phone To transfer data from your microSD card to your PC Using the microSD AdapterTo insert the microSD card into the microSD adapter To remove the microSD card from the microSD adapter 133 Placing Music Files on the microSD to Play on Your Phone 135 Working With the microSD CardFormatting the microSD Card To format your microSD card Using the Built-in Camera Using the Built-in Camera Press S Pictures Camera Taking PicturesCamera To take a picture After Picture Options 139 Camera Options To use the zoom Setting the Self TimerUsing the Zoom To begin the Self Timer To view the pictures stored is the In Phone folder Storing PicturesMy Albums My Albums Options Using the Built-in Camera 143 Storing Pictures in Your microSD CardTo save a picture to the microSD card To record a video Shooting VideosAfter Video Options 145 Camcorder Options Storing Videos in Your microSD Card Storing Your VideosMy Album My Video Options To play a video clip stored in your microSD card Sending Pictures and VideosPlaying Video Clips Stored in Your microSD card To save a video to the microSD card 149 Sending Pictures and Videos From My AlbumsTo send pictures or videos from My Albums Press S Pictures My Albums In Phone or Memory Card Press S Messaging Send Message Picture Mail Sending Pictures and Videos From MessagingTo send pictures and videos from the Messaging menu Press S Pictures My Albums Online Albums Using Sprint Picture MailRegistering Your Sprint Picture Mail Account To register your Sprint Picture Mail account To upload pictures or videos directly from your phone Visiting the Sprint Picture Mail Web SiteUploading Pictures and Videos To visit the Sprint Picture Mail Web site Managing Pictures Viewing Pictures and VideosSending Pictures and Videos Working With Pictures Stored Online Press Options right softkey Go To Web Address Downloading Pictures and Videos to Your Phone 155 Sharing AlbumsTo send an album from the Sprint Picture Mail Web site Select Share Album name Using Sprint TV Using Sprint TV 157 Your Sprint TV Channel OptionsSprint TV Press S Sprint TV Playing a Clip With the Phone Open 159 Playing a Clip With the Phone Closed Are the videos that Im viewing live videos? Sprint TV FAQs 161 Using Sprint TV 163 Using Bluetooth Press S Tools Bluetooth Turning Bluetooth On and OffBluetooth Status Indicators To turn Bluetooth on or off To change the default Bluetooth name Setting Up Your BluetoothYour Phone’s Bluetooth Name UsingBluetooth Paired Devices To pair your phone with another Bluetooth deviceFind Me To view your phone’s Bluetooth address Waiting for PairingYour Phone’s Bluetooth Address Using Bluetooth Transferring Files Between Your Phone and Your PC 169 Bluetooth Profiles Using Bluetooth Sprint Service Features Sprint Service Features The Basics Sprint Service Features The Basics Voicemail Notification Using VoicemailSetting Up Your Voicemail Sprint Service Retrieving Your Voicemail Messages Using One-Touch Message AccessUsing Another Phone to Access Messages Sending an Incoming Call to Voicemail Voicemail Options Using Expert ModeSetting Up Group Lists Voicemail-to-Voicemail Message Forwarding Sprint CallbackVoicemail-to-Voicemail Message Voicemail-to-Voicemail Message Reply Extended Absence Greeting Clearing the Message IconVoicemail-to-Voicemail Receipt Request Voicemail Menu Key 179 Using SMS Text MessagingSending a Text Message To compose an SMS Text message To reply to an SMS Text message Using Preset MessagesReplying to SMS Text Messages Text Messaging Inbox 181 Using SMS Voice MessagingActivating SMS Voice Messaging To activate SMS Voice messages To compose an SMS Voice message Playing an SMS Voice MessageComposing SMS Voice Messages To play an SMS Voice message from the main menu 183 Replying to SMS Voice MessagesTo reply to an SMS Voice message Select Voice SMS To respond to an incoming call while you’re on a call Using Caller IDTo switch back to the first caller Responding to Call Waiting 185 Making a Three-Way CallTo make a Three-Way Call To deactivate Call Forwarding Using Call ForwardingTo activate Call Forwarding 187 To update your phones softwareUpdating Phone Software Sprint Music and Your Player Sprint Music and Your Player Sprint Music Using the Sprint Music StoreAccessing the Sprint Music Store To access the Sprint Music Store Purchasing and Downloading Music 191 Playing Music on Your PhonePlaying Music With the Phone Open Playing Music With the Phone Closed 193 Using Sprint Music ManagerGetting Sprint Music Manager Launching Sprint Music Manager Overview of Sprint Music Manager 195 Sprint Voice CommandVoice Command It’s Easy to Get Started Getting Started With Sprint Voice CommandSprint Voice Command 197 Creating Your Own Address Book To make a call with Sprint Voice Command Making a Call With Sprint Voice Command 199 Getting Information With Sprint Voice CommandTo access information using Sprint Voice Command 200 Safety and Warranty Information 201 Important Safety InformationImportant Safety Information Important Safety Information General Precautions External Antenna Care Safety and General InformationOperational Precautions Exposure to Radio Frequency RF Energy Implantable Medical Devices Follow Instructions to Avoid Interference ProblemsRF Energy Interference/Compatibility Product Operation 205 Driving PrecautionsHearing Aids Other Medical Devices and Health Care Facilities Batteries and Chargers Operational WarningsPotentially Explosive Atmospheres 207 Choking HazardsGlass Parts Repetitive Motion Seizures/Blackouts 209 FCC Notice To Users Hearing Aid Compatibility 211 Specific Absorption Rate Data 213 Product Registration Information From the World Health Organization 215 Owner’s RecordPhone Guide Proprietary Notice Export Law Assurances Wireless The New Recyclable 217 California Perchlorate Label Privacy and Data Security 219 Drive Safe, Call SmartSM Smart Practices While Driving 221 Motorola’s Warranty Motorola’s Warranty Products Covered Length of Coverage What Does this Warranty Cover?Products and Accessories Warranty Exclusions 225 SoftwareExclusions What Will Motorola Do? Who Is Covered? 227 How to Obtain Warranty Service or Other Information What Other Limitations Are There? 229 Service and Repairs Index Index Index Safety Unit Converter 112 Unlocking Your Phone