Common questions

We’re on-line to help you!

Before you try calling for help, please give the Muratec Information System a try first.

The Muratec Information System is available to you 24 hours a day, 7 days a week. You can use your fax machine to call this “fax-on-demand” system and receive printouts of information, such as the most common questions asked about your machine. Often, this is the fastest way to find out the answer to any question you may have. And it’s a free call!

To use the Muratec Information System:

1 On your fax machine, obtain a dial tone by pressing MONITOR/CALL. (If you’re in a noisy area and have an optional handset attached to your machine, you may want to simply lift the handset instead.)

2 Call 1-800-215-1698.

3 Follow the voice instructions you’ll receive from the system.

General questions

Q:Where do I add ink or toner to make my fax machine’s printouts darker?

A:You can’t adjust the darkness of an incoming fax printout, but you can adjust the darkness of a copy (or copies) or of a transmission. Insert a document and press CONTRAST repeatedly to adjust the contrast setting. “Dark” prints at the darkest setting. The machine will reset automatically to normal contrast after the copying or sending.

Note: You can’t adjust the darkness of an incoming fax printout.

Q:When I unplug my machine or if the power goes off, will I lose the information I’ve stored — such as my TTI, autodialer entries, the time and date, etc. — and have to re-enter them?

A:No. There’s a special battery built into your fax machine which protects user settings for several days if power fails or if you decide to move your machine. However, we do advise you to restore power to the machine as soon as possible.

Just in case …

Q:Can I use a dust cover on my fax machine?

A:No! A dust cover blocks air circulation, which could cause your machine to overheat. (See page 1.6 for other guidelines.)

Sending faxes

Q:Sometimes, I try to send a fax while using either the (optional) handset or the MONITOR/CALL feature. But, when the other side answers, I hear a horrible screeching sound, so I hang up. What’s happening?

A:That was the other fax machine trying to say “Hello” to your machine! You’ll hear sounds like that any time you call a fax machine which is set to answer automatically (as when you set your machine to Auto Answer mode). It’s by using these tones that fax machines are able to send faxes over ordinary phone lines. So, next time you hear such tones, press START (and, if you’re using an optional handset, hang up) to send a fax.

Q:I just sent a fax. However, the number that appeared in my machine’s display during the transmission wasn’t the number I dialed. Why?

A:That number you saw is programmed into the remote fax machine by the user. Some users prefer different numbers to appear than the ones they’re really using. And frankly, some people take over other’s already-programmed fax machines and don’t know how to change the originally set number!

Q:Can I transmit and receive at the same time?

A:No. Use the call request feature (see pages 2.25–2.26) to ask the person at the remote fax machine if he or she wants to transmit or receive after your fax communication is complete.

Q:Do I have to dial a 1 for a long-distance call?

A:Yes. Dialing a fax number is just like dialing any other phone number, so be sure to include any special long-distance codes or dialing pauses when dialing. Also, remember to include them when you set your autodialer numbers.

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Muratec F-98 operating instructions Common questions, We’re on-line to help you, General questions, Sending faxes

F-98 specifications

The Muratec F-98 is a multifunctional office machine that combines advanced technology with user-friendly features to enhance productivity in professional environments. Known for its high efficiency and reliability, the F-98 is designed to meet the diverse needs of modern businesses, making it a popular choice for offices seeking to streamline their document management processes.

One of the standout features of the Muratec F-98 is its high-speed printing capability. It boasts a fast print speed of up to 30 pages per minute, allowing users to handle large print jobs effortlessly. The F-98 supports various media sizes and types, accommodating everything from standard letter-sized paper to larger formats, facilitating versatility in printing and copying tasks.

The F-98 utilizes advanced laser printing technology, which ensures sharp, high-quality output with crisp text and vivid graphics. The device also offers automatic duplex printing, significantly reducing paper consumption and contributing to environmental sustainability. This feature is not only economical but also enhances workflow efficiency by minimizing the time spent on manual double-sided printing.

In addition to printing, the Muratec F-98 is equipped with robust scanning capabilities. With a fast scan speed and high-resolution output, it enables users to digitize documents quickly and accurately. The scanner supports various file formats, ensuring compatibility with different applications and systems. The inclusion of features such as automatic document feeder (ADF) allows for bulk scanning, making it a great asset for archiving and document management.

The device also integrates advanced connectivity options, including USB and network interfaces, which facilitate seamless integration into existing office setups. Mobile printing capabilities are supported, allowing users to print documents directly from their smartphones or tablets, enhancing convenience and reducing dependency on desktop setups.

Another significant characteristic of the Muratec F-98 is its user-friendly interface. The intuitive touchscreen simplifies navigation and operation, reducing the learning curve for new users and improving overall efficiency. Additionally, the machine is designed for ease of maintenance, with easily accessible components that minimize downtime.

In summary, the Muratec F-98 is an outstanding multifunction printer that combines speed, efficiency, and advanced technology, making it an ideal choice for businesses aiming to enhance their document processing capabilities. With its wide range of features, including high-speed printing, robust scanning, and user-friendly design, the F-98 stands out as a reliable solution for modern office environments.