To check new messages

New messages are messages that you have not yet heard. Depending on licensed features, the system includes voice e-mail messages in your list of new messages.

The system first plays all messages marked as urgent, then all regular messages. It also sorts your messages by sender. If the system does not know who left a message, it says that the message is “from your message box.”

After you listen to any messages from a subscriber on the voice mail system, you can reply immediately; you do not have to dial the subscriber’s extension.

Depending on the phone system, IM-16 LX notifies you when you have new messages, either by lighting a button on your phone or by displaying a message on the LCD of the phone. In some phone systems, and if it has been set up by your system administrator, IM-16 LX can call your extension. See “To change message delivery” on page 99.

Your system manager can set up special options for your mailbox to:

•Play new messages automatically each time you call the system.

•Identify you automatically when you use your assigned extension.

•Tell you how long it will take to play your messages.

See also

 

To review an old message ...........

24

To check your e-mail messages

 

by phone....................................

110

NEAXMail IM-16 LX User Guide

Checking Messages 22