To return a call using touchtone keys

If your phone system supports the call return feature, you can immediately return a call to the another subscriber on the system who left you a message. The call return feature is available for messages left by outside callers when a caller ID phone number is provided. Your system manager can also set up the system to ask callers to enter their phone number. See “To access caller ID information using Soft Keys” on page 48.

You can return a call when you access your mailbox from any touchtone phone. Depending on your phone system, you can return a call using Soft Keys on your phone. See “To return a call using Soft Keys” on page 44.

If a returned call is not answered or if the line is busy, the system tells you that the call could not be connected, and the system returns you to your voice mailbox.

If you want to return to your voice mailbox after you finish talking, press the CANCEL Soft Key on your phone, or you can wait until the other person disconnects. If you disconnect the call first, the system does not return you to your voice mailbox.

The return call feature is available for new and old mes- sages. The live record feature is not available during a returned call.

See also

To return a call using Soft Keys ... 44

To access caller ID information using

touchtone keys ............................

49

NEAXMail IM-16 LX User Guide

Returning Calls 46