To return a call using Soft Keys

If your phone system supports the call return feature, you can return a call immediately to the outside caller or another subscriber on the system who left you a message.

The call return feature is available for messages left by outside callers when a caller ID phone number is provided. Your system manager can also set up the system to ask callers to enter their phone number. See “To access caller ID information using Soft Keys” on page 48.

Depending on your phone system, you can return a call using Soft Keys on your phone, or you can return a call when you access your mailbox from any touchtone phone. See “To return a call using touchtone keys” on page 46.

If a returned call is not answered or if the line is busy, the system tells you that the call could not be connected. The system then returns you to your voice mailbox.

If you want to return to your voice mailbox after you finish talking, press the CANCEL Soft Key on your phone, or wait until the other person disconnects. If you disconnect the call first, the system does not return you to your voice mailbox.

The return call feature is available for new and old mes- sages. The live record feature is not available during a returned call.

See also

 

To return a call using

 

touchtone keys ............................

46

To access caller ID

 

information using Soft Keys.........

48

NEAXMail IM-16 LX User Guide

Returning Calls 44