Reference Manual for the ProSafe Wireless 802.11g Firewall/Print Server Model FWG114P v2
11-2 Troubleshooting
201-10301-02, May 2005

LEDs Never Turn Off

When the router is turned on, the LEDs turns on for about 10 seconds and then turns off. If all the
LEDs stay on, there is a fault within the router.
If all LEDs are still on one minute after power up:
• Cycle the power to see if the router recovers.
• Clear the router’s configuration to the factory defaults. This will set the router’s IP address to
192.168.0.1. This pr ocedure is explained in “Restoring the Default Configuration and
Password” on page 11-7.
If the error persists, you might have a hardware problem and should contact technical support.

LAN or Internet Port LEDs Not On

If either the LAN LEDs or the Internet LED do not light when the Ethernet connection is made,
check the following:
• Make sure that the Ethernet cable connections are secure at the router and at the hub or
workstation.
• Make sure that power is turned on to the connected hub or workstation.
• Be sure you are using the correct cable:
When connecting the router’s Internet port to a broadband modem, use the cable that was
supplied with the broadban d modem. This cable could be a standard straight-t hrough Eth ernet
cable or an Ethernet crossover cable.