While on an active call
While on an active call
This section describes the features that are available during an active call.
Place a call on hold
Use the Hold feature when talking on one line and another call arrives on a second line. Retain the original call by placing it on hold and then answer the second call.
To place a call on hold:
To retrieve a call on hold:
To activate the Hold function, press FCN and select the Hold soft key. The number that corresponds to the line on hold flashes in the upper display area.
If Automatic Hold is enabled, the active call is automatically placed on hold when you answer the second call.
1.Press the Line button plus the line number of the call that you wish to retrieve to access the Feature Keys menu in the active
2.Press Enter.
Transfer a call
Use the Transfer feature to redirect a call to the appropriate person.
To use the Transfer feature to direct a call to a third party:
1.Select the Transfer soft key.
2.Enter the DN to which the call is being transferred.
3.When the number rings or a person answers, press the Transfer soft key again to talk.
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