Branch Office
Branch Office
This section describes the Branch Office handset which can operate in Normal Mode or Local Mode.
Normal Mode
In Normal Mode, the handset registers with the Main Office and receives services from the Main Office. At any time during Normal Mode, you can check local mode functionality (make and receive calls) by enabling Local Mode and then return to Normal Mode.
Local Mode
If the WAN connection goes down, the handset loses communication with the Main
Office TPS. The handset then registers with the Branch Office and receives services from the Branch Office. When in Local Mode, Local Mode displays on the handset.
Troubleshoot Branch Office
When using Branch Office, you can see error messages on your screen. Table 4 lists error messages and corrective actions.
Table 4
Troubleshoot Branch Office
Display Message | Probable Cause | Actions |
|
|
|
Local Mode | Network problem. | Contact local network |
|
| administrator if problem |
|
| persists. |
Local Mode | Gatekeeper unable to find end | Notify local network |
Invalid ID (1) | point from Branch User ID. | administrator. |
Local Mode | Branch User ID not found in | Notify local network |
Invalid ID (2) | any equipped TN. | administrator. |
|
|
|
99
