98 Index
Enterprise Edge 2.0 Voice Messaging Reference Guide P0911621 Issue 02
R
Recording
Alternate greeting 27
Personalized greeting 30
Primary greeting 27
your name in the Company Directory 19
Recording a call 79
Recording messages 40
Recording technique
Personal greetings 25
Replaying messages 35
Reply feature 36
Replying 46
to an external message sender
using the DIAL option 47
to an internal message sender 46
using the CALL option 46
using the MSG option 46
to messages 35, 46
Retrieving deleted messages 36
Rewinding messages 34
Routing messages from General Delivery
mailbox 14
S
Saving messages 35
Sending messages 40
to a Group List 39
to multiple recipients 40
Setting up
Off-premise Message Notification
to a pager number 68
to a telephone number 64
to an extension number 66
Outbound Transfer
to a telephone number 59
to an extension number 59–60
your mailbox 21, 25, 33, 39, 49, 53, 63,
79, 81, 83
Skipping forward in messages 34
Skipping forward to end of messages 34
Special characters
in destination number 56
Special mailboxes
General Delivery 14
System Administrator 14
Stopping unwanted Off-premise Message
Notification 78
T
Target Attendant, assigning 20
Timed Message Delivery option 42
Timeout 84
Transfer 55
Transferring
to Operator 55
to the Automated Attendant 55
Transferring calls
to CCR 55
to Enterprise Edge Voice Messaging 53
to General Delivery mailbox 33
to Operator 33
to receptionist 33
Troubleshooting 83
Types 25
Types of greeting 25
U
Urgent Message Delivery option 42
Urgent messages
Play order of messages 42
User mailboxes 13
V
Voice prompts 11, 42, 50
interrupting 9, 10, 12
on an Enterprise Edge one line display
telephone 12
Volume control 35