90 Glossary
Enterprise Edge 2.0 Voice Messaging Reference Guide P0911621 Issue 02
Designated Operator
An individual in a company who is assigned to answer the Enterprise Edge Voice
Messaging Operator Request option.
Display
A one line or two line screen on an Enterprise Edge telephone that shows Enterprise
Edge Voice Messaging commands and options.
Display buttons
The three buttons on an Enterprise Edge two line display display. Users press these
buttons to select the specified Enterprise Edge Voice Messaging option.
Display options
The choices available to a user that appear on an Enterprise Edge two line display
display. Options shown on the display can be selected using the display or dialpad
buttons
Enterprise Edge ATA 2
An Enterprise Edge product that lets you connect an analog device, such as a single
line telephone or a fax machine, to an Enterprise Edge Voice Messaging system.
Envelope information
A date and time stamp that appears on messages left in a mailbox. If the message is
left by another mailbox owner, envelope information includes the message sender’s
name.
Extension
A two-digit to seven-digit number used to reach a designated telephone. Also an
Enterprise Edge internal telephone.
Feature code
A unique three-digit code used to access Enterprise Edge Voice Messaging features
and options.
General Delivery mailbox
One of the two Special mailboxes used to store messages for individuals in a
company who do not have a Personal mailbox.
Greetings
There are three types of Enterprise Edge Voice Messaging greetings: Company
greetings, Personal mailbox greetings and Information greetings. Company
greetings are played by the Automated Attendant to incoming callers. Personal
mailbox greetings are played to callers who want to leave a message in a selected
mailbox. Information mailbox greetings are played to describe goods or services
available to callers.