Contents 5
P0911621 Issue 02 Enterprise Edge 2.0 Voice Messaging Reference Guide
Chapter 8 Call Forwarding your calls 49
Introduction 49
Call Forwarding your calls to Enterprise Edge Voice Messaging 49
Setting up Call Forward remotely 49
Call Forward with Caller ID (CLID) 50
Chapter 9 Transferring calls 53
Introduction 53
Transferring calls to an Enterprise Edge Voice Messaging mailbox 53
Transferring a mailbox owner’s call to Enterprise Edge Voice
Messaging 54
Transferring calls from your mailbox to the Operator 54
Transferring calls from your mailbox to the Automated Attendant 55
Transferring a call to Custom Call Routing (CCR) 55
Outbound Transfer 56
Adding special characters to the destination number 56
Optimizing Outbound Transfer 58
Programming an Outbound Transfer telephone number when Enterprise
Edge Voice Messaging is behind PBX or Centrex+ 58
Setting up Outbound Transfer to a phone number 59
Setting up Outbound Transfer to an extension 59
Changing the Outbound Transfer parameters 60
Turning Outbound Transfer on and off 61
Chapter 10 Off-premise Message Notification 63
Introduction 63
About Off-premise Message Notification 63
Setting up Off-premise Message Notification to a phone number 64
Setting up Off-premise Message Notification to an extension 66
Setting up Off-premise Message Notification to a pager number 68
Changing Off-premise Message Notification 70
Changing Off-premise Message Notification parameters 70
Changing the destination type from a pager to a telephone or extension
72
Changing the destination type from phone or extension to a pager 73
Setting up Off-premise Message Notification to more than one destination
74
Deleting an Off-premise Message Notification destination number 76
Adding an Off-premise Message Notification destination number 77
Turning Off-premise Message Notification on and off 78