P0911621 Issue 02 Enterprise Edge 2.0 Voice Messaging Reference Guide
How to use this guide
Introduction
Use the Enterprise Edge 2.0 Voice Messaging Reference Guide with the Enterprise
Edge 2.0 Voice Messaging Quick Reference Guide. The Enterprise Edge 2.0 Voice
Messaging Reference Guide gives you detailed information about using the
Enterprise Edge Voice Messaging system.
This chapter describes:
• How this guide is organized
• Conventions and symbols used in this guide
• Prerequisites

How this guide is organized

The Enterprise Edge 2.0 Voice Messaging Reference Guide contains the following
chapters:
Chapter Description
1. How to use this guide Describes the contents and conventions of this guide.
2. Using Enterprise Edge Voice Messaging Describes Enterprise Edge telephones, how Alternate sets
work, Enterprise Edge ATA 2, entering characters on the
Enterprise Edge dialpad, Enterprise Edge Voice
Messaging voice prompts, the Au tomated Attendant,
types of mailboxes and quitting Enterprise Edge Voice
Messaging.
3. Setting up your mailbox Shows how to initialize and open your mailbox. Explains
passwords, the Company Directory and Assigning a
Target Attendant.
4. Feature codes and mailbox options Describes feature codes and mailbox options.
5. Greetings Describes Primary, Alternate, Personalized and
Information mailbox greetings. Explains how to record
and choose greetings.
6. Accessing your messages Describes Receiving Calls, the Enterprise Edge Voice
Messaging Never Full mailbox feature, listening to your
mailbox messages, and Call Screening.
7. Sending messages Explains types of messages, using the Company
Directory, message delivery options, recording and
sending a message, replying to messages and how to send
a message to more than one recipient.
8. Call Forwarding your calls Describes Call Forwarding your calls.
9. Transferring calls Describes transferring calls and Outbound Transfer.
10. About Off-premise Message Notification Explains what Off-premise Message Notification is and
how to set up and change Off-premise Message
Notification.
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