4 Contents
Enterprise Edge 2.0 Voice Messaging Reference Guide P0911621 Issue 02
Chapter 5 Greetings 25
Introduction 25
Types of mailbox greetings 25
Personal mailbox greetings 25
Information mailbox greetings 27
Recording a Primary or Alternate mailbox greeting 27
Choosing a Primary or Alternate mailbox greeting 29
Recording a Personalized mailbox greeting 30
Deleting a Personalized mailbox greeting 31
Recording an Information mailbox greeting 32
Chapter 6 Accessing your messages 33
Introduction 33
Receiving calls 33
Enterprise Edge Voice Messaging Never Full mailbox feature 33
Listening to your mailbox messages 34
About erased messages 36
Call Screening 37
Chapter 7 Sending messages 39
Introduction 39
Types of messages 39
Broadcast messages 39
Personal messages 39
About recording and sending a message 40
Using the Company Directory 40
Message delivery options 42
Assigning message delivery options using the Open Mailbox feature
43
Assigning message delivery options using the Leave Message feature
44
Recording and sending a message using the Open Mailbox feature 44
Recording and sending a message using the Leave Message feature 45
Replying to messages 46
Replying to an internal message sender 46
Replying to an external message sender 47
Sending a message to more than one recipient 47
Sending a message using a Group List 47
Forwarding a copy of a message to one or more recipients 48