P0911621 Issue 02 Enterprise Edge 2.0 Voice Messaging Reference Guide
Sending messages
Introduction
This chapter describes sending messages and explains:
• Types of messages
• About recording and sending a message
• Using the Company Directory
• Message delivery options
• Recording and sending a message using the Open Mailbox feature
• Recording and sending a message using the Leave Message feature
• Replying to messages
• Sending a message to more than one recipient

Types of messages

There are two types of messages: Broadcast messages and Personal messages.
Broadcast messages
If you open your Personal mailbox and a message plays immediately, this is a
Broadcast message left by your System Administrator. This type of message can be
sent only by your System Administrator. Make sure you listen to the entire message.
After it plays, the message is automatically erased from your mailbox.
Personal messages
Sending personal messages to a mailbox
To send a message, refer to About recording and sending a message on page 40.
To send a message when you do not know the person’s mailbox number, use the
Company Directory. Refer to Using the Company Direc tory on page 40.
Personal messages addressed to a Group List
You can send a message to a group of people by addressing a message to a Group
List. For more information, refer to Sending a message using a Group List on page
47.
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