Warranty Information
Attention Purchaser and Installer
NOTICE
No warranty covers damage or failure of the heater, hot water heater, heating module, distribution module, or space heating module (collectively, “the Product”) or to the vehicle in which it is installed, due to unapproved, unauthorized, or improper installations of the Product. Use of any unapproved materials or equipment in the Product’s installation or operation will result in a voided warranty for the entire heating system.
•You must install the Product in compliance with the specifications, standards, and instructions in the Installation Manual.
•If you need to depart from the manual, you must first consult and obtain the written approval of ITR. Otherwise, your warranty may be voided or limited.
•Systems that are not installed to the published installation instructions (unless with prior written approval of ITR) will be ineligible for warranty coverage.
•Fill in the enclosed Warranty Card completely. It must be signed by the Owner and returned to ITR within 30 days of the date of the original installation. The Owner cannot transfer this warranty. Before mailing, make photocopies of the completed Warranty Card for your records. It will be a valuable reference if you need warranty repairs in the future.
General Warranty
ITR warrants all water jackets or coolant jackets in the Products to be free of defects in materials and workmanship under design usage and service conditions for three (3) years from the date of the sale to the original retail owner or three thousand (3000) hours of operation of the Product, whichever comes first.
ITR warrants the water tank in the Hot Water Heater to be free of defects in materials and workmanship under design usage and service conditions for two (2) years from the date of the sale to the original retail owner or two thousand (2000) hours of operation of the Product, whichever comes first. All other accessories and components supplied or installed in the heater will be covered by the lesser of the accessory and component manufacturer’s warranty or a period of two (2) years or two thousand (2000) hours from the date of the sale to the original retail owner of the Product. Warranty replacement parts are covered for the remainder of the Product’s warranty or ninety (90) days, whichever is greater. At ITR’s discretion, coverage for warrantable parts may be made to the Owner in the form of repair, replacement, or credit.
June 2005 | Page 1 |