International Thermal Research | Warranty Information |
•Original serial number on Product or electrical control board has been removed, altered, or is unreadable.
•Product has been modified or uses
•Product has been abused (such as by dropping it), damaged, vandalized, or has received improper maintenance.
•Product has been run dry or operated without appropriate antifreeze, causing damage to the heat exchanger, pump seals, etc.
•Product has been exposed to an environment detrimental to its effective operation, such as excessively wet, dirty, or hot areas.
Also not covered under warranty:•Parts or Products no longer within the manufacturer’s warranty period.
•Parts or Products installed or used in a manner contrary to ITR’s printed instructions without ITR’s prior written permission.
•Normal wear and tear of parts, including but not limited to, fuel filter, air filter, nozzles, fuses, ignitor, electrical motors, fuel pumps, air compressors, and carbon brushes.
•Product malfunctions due to improper installation of parts or Products, including but not limited to malfunctions causing inadequacies in air, fuel, or coolant flow; voltage problems due to improper wiring; and shock or vibration.
•Progressive damage to the engine or vehicle caused by failure of the Product or an improper installation.
•Diagnosis or repairs to fix problems not directly related to the Product or due to empty fuel tanks or poor fuel quality, fuel additives, acidic water, electrolysis, or any chemical reactions.
•Travel time and expenses by an ITR dealer.
•Removal and
ITR warrants the ITR heater and the Dealer warrants the installation.
If you have a service problem, first check the Troubleshooting section of the Owner’s Manual to determine if your problem is addressed. Also ensure you are familiar with the design and installation setup.
When calling ITR or the Dealer with a service problem, have the following information ready at hand:
•model number and serial number of the Product
•a detailed description of the problem
•your Installation Manual and Owner’s Manual
June 2005 | Page 3 |