Contents
24XX-100
United States Government Restricted Rights
24xx
Table of Contents
Covers, Operator Panel Assembly Removal
Connector Locations
Index
Consignes de Sécurité
Safety Information
Norme di sicurezza
Pautas de Seguridad
Informació de Seguretat
24xx
Preface
Printer Specifications
Printer Description
Printer Speeds
Setup Mode
Entering Setup Mode
Exiting Setup Mode
Interface Menu Options
Setup Menu Options
Setting The Tear Off Position
Printer Settings
Setting Top-Of-Form Cut Forms Envelopes
Setting Top-Of-Form Continuous Pull Mode
Options
Tools
Abbreviations
Ground Checks
Start
Voltage, Ground, And Continuity Readings
Voltage Readings
LED
Error Indication Table
Service Check on
Power Service Check on
Symptom Check Table
Abnormal Noise Problems
Abnormal Indications
Auto Sheet Feeder Problems
24xx Abnormal Print Operation Problems
24xx Error Indications
Operator Panel Problems
Paper Feed Problems
Go to Paper Select Sensor Service Check on
Go to Paper Feed Service Check on
Power Problems
24xx Print Quality Problems
24xx Ribbon Feed Problems
Irrecoverable Operator Errors
Paper Present Sensor
Paper Select Sensor
Abnormal Noise Service Check
Service Checks
Auto Sheet Feeder Principles of Operation
Auto Sheet Feeder ASF Service Check
Correctly, go to Paper Feed Service
Printhead-to-Platen Gap Adjustment
Carrier Service Check
Carrier Motor If the home position sensor is okay, verify
FRU/Symptom Action
Intermittent Problem Service Check
If one of the voltages is 0, go to Power
Adjustment. See Bidirectional Print
Operator Panel Service Check
No Print or Abnormal Print Service Check
Paper Present Sensor Service Check
FRU / Symptom Action
Paper Feed Service Check
If it does not, go to Operator Panel Service
Paper Select Sensor Service Check
Post Service Check
Power Service Check
Print Speed Service Check
Printhead Impedance Tables on
Printhead Service Check
2481, 2491 Approximately 8 to 16 ohms
Printhead Impedance Tables 2480, 2490 Approximately 5 ohms
Pull Tractor Sensor Service Check
Top-Of-Forms Service Check
Beeps and Blinking Ready, Paper, Font and Pitch LEDs
Tractor 2 Service Check
Connectors on
24xx Beeps and Tractor 2 LED blinks 3 times
24xx Tractor 2 Paper Feed Problems
Diagnostic Aids
Power-On Self Test Post
Print Test
Hex Trace Mode Sample
Hex Trace Mode
Printer Default Settings
Defaults
World Trade Defaults
Clearing Paper Jams
Cut Sheet Jams
Continuous Forms Jams
Handling ESD-Sensitive Parts
Repair Information
Printhead-to-Platen Gap Adjustment
Adjustments
24xx
Bidirectional Print Adjustment
Removal Procedures Covers, Removals
Covers, Front Removal
Covers, Ribbon Access Removal
Covers, Option Removal
Covers, Top Removal
24xx
24xx
Covers, Operator Panel Assembly Removal
Covers, Bottom Removal
Eprom Removal
Electronics Removals
Logic Board Removal
Power Supply Removal
Carrier Removal
Carrier Removals
24xx
24xx
24xx
24xx
Carrier, Motor Assembly Removal
24xx
24xx
Paper Handling Removals
Paper Select Lever Removal
Paper Feed Motor Removal
Form Thickness Lever Removal
Platen Removal
Print Handling Removals
Printhead Cables Removal
Printhead Removal
Print Unit Removal
24xx
Remove the carrier. Go to Carrier Removal on
Ribbon Drive Rack Gear Removal
Left Side Gears Removal
Gears Removals
24xx
24xx
Right Side Gears, Sub Frame Removal
24xx
Roller, Upper Feed Removal
Rollers Removals
24xx
Roller, Lower Pinch Removal
24xx
24xx
Roller, Lower Feed Removal
24xx
Sensors Removals
Sensor, Pull Tractor Removal
Sensor, Head Gap Removal
Sensor, Top-Of-Form Removal
Sensor, Paper Select Removal
Sensor, Paper Present Removal
Flags, Paper Present / Top-Of-Form Removal
Sensor, Home Position Sensor Removal
Auto Sheet Feeder Gears Removal
Options Removals
Auto Sheet Feeder Pick-up Roller Removal
Connector Locations
Power Supply 9w & 24w
Signal Connections
24xx Logic Board 9w & 24w
CN11
Logic Board Parallel Interface Cable 9w & 24w
24xx Logic Board 9w & 24w
Logic Board Serial Board 9w & 24w
24xx Logic Board 9w & 24w
Logic Board USB Cable 9w & 24w
Logic Board DC Power 9w & 24w
24xx Logic Board 9w & 24w
Logic Board Printhead 9w
24xx Logic Board 9w & 24w
CN300
Logic Board Printhead 24w
24xx Logic Board 9w & 24w
CN301
24xx Logic Board 9w & 24w
Logic Board Gap Set Sensor 9w & 24w
Logic Board Home Position Sensor 9w & 24w
Logic Board Paper Present Sensor 9w & 24w
24xx Logic Board 9w & 24w
Logic Board Paper Select Sensor 9w & 24w
Logic Board Pull Tractor Sensor 9w & 24w
Logic Board Top Of Form Sensor 9w & 24w
24xx Logic Board 9w & 24w
Logic Board Paper Feed Motor 9w & 24w
Logic Board Carrier Motor 9w & 24w
24xx Logic Board 9w & 24w
Operator Panel
Logic Board Operator Panel 9w & 24w
24xx Logic Board 9w & 24w
Logic Board Dual Tractor Cable 9w & 24w
Serial Board Serial Cable 9w & 24w
Connector Mode
Tractor 2 Cable Connectors
Specified Lubricants
Lubrication
Lubrication Points
Oil
Grease
Lubrication Points Oil
Lubrication Points Grease
Lubrication Points Grease
Lubrication Points Grease
Parts Catalog
How To Use This Parts Catalog
Assembly 1 Covers
Asm Part Description Index Number
Assembly 1 Covers
24xx
Assembly 2 Carrier / Paper Feed Right Side
12G3840
Assembly 2 Carrier / Paper Feed Right Side
24xx
Assembly 3 Carrier / Paper Feed Left Side
Plate, Carrier Assembly 2481
Assembly 3 Carrier / Paper Feed Left Side
Asm Part Description Index Number
Assembly 4 Electronics
12G3936 Cable, Serial Interface Cable
Assembly 5 ASF Roller / Support
24xx
Assembly 6 ASF Side Frame / Covers
Asm Part Description Index Number
Assembly 7 Tractor 2 Option
24xx
Coax / Twinax Adapter
Index
Eprom
Post
Part Numbers
7-11
24xx