24xx
| FRU / Symptom | Action | |
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4 | Operator Panel | If paper does not move at all, verify the | |
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| Load/Unload button is working as follows: | |
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| With the tractor in the push position, power off, | |
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| power on and then press Load/Unload. The | |
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| carrier should move to the center of the platen. | |
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| If it does not, go to “Operator Panel Service | |
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| Check” on page | |
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5 | Paper Feed Motor | Disconnect the paper feed motor cable CN1 | |
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| from the logic board. No pin should have | |
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| continuity to ground. The resistance should be | |
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| between 8 to 9 ohms, between CN10 - 1 and | |
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| CN10 - 5, CN10 - 2 and CN10 - 5, CN10 - 3 | |
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| and CN10 - 5, CN10 - 4 and CN10 - 5. | |
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6 | Paper Select | Remove all paper from the printer and place | |
| Sensor | the tractor in the push position. | |
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| Press FormFeed and time how long the gear | |
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| train rotates. | |
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| • | With the paper select lever in the cut sheet |
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| position (sensor open) the gear train should |
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| rotate for less than 2 seconds. |
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| • | With the lever in the continuous forms |
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| position (sensor closed), the gear train |
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| should rotate for more than 3 seconds. |
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| If the printer does not do either of the above: | |
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| • Inspect the sensor to be sure it opens and | |
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| closes by the paper separator. |
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| • Replace the sensor if the resistance does | |
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| not change from zero to infinite as the paper |
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| select lever is moved. |
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7 | Pull Tractor | If the pull tractor sensor fails to close, | |
| Sensor | Load/Unload and Auto Tear Off do not work | |
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| when using push tractors. | |
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| If the sensor fails to open, Load/Unload tries | |
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| to park paper when using pull tractors, but the | |
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| paper feeds all the way out of the tractors and | |
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| cannot reload. See “Pull Tractor Sensor | |
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| Service Check” on page | |
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8 | Logic Board | If no other problem is found, replace the logic | |
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| board and reset the “Bidirectional Print | |
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| Adjustment” on page | |
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