24xx
Paper Feed Service Check
Note: If paper creases or jams frequently, verify the paper is neither too thick nor thin. If necessary, refer the user to the User’s Guide for specifications of acceptable papers.
If the paper does not stop in the correct location, see “Paper Present Sensor Service Check” on page
| FRU / Symptom | Action | |
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1 | Auto Sheet | If the Auto Sheet Feeder is installed, remove it. | |
| Feeder | Enter the Setup Menu and reset ASF to off. | |
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| Verify that the printer works correctly without | |
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| the ASF installed. | |
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| If the printer fails only with the Auto Sheet | |
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| Feeder installed, go to “Auto Sheet Feeder | |
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| (ASF) Service Check” on page | |
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2 | Gear Train | Remove all paper from the printer. | |
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| Press FormFeed several times and examine | |
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| all rotating parts to find the problem. | |
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| The feed rollers and pinch roller should all be | |
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| clean and in good condition and should all | |
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| rotate when pressing FormFeed. | |
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3 | Paper Selector | Be sure the selector lever alternately engages | |
| Lever | and disengages the tractor gear and the ASF | |
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| drive gear. | |
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| Check the operation of the following parts as | |
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| you move the paper select lever: | |
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| • | The tractor gear engages correctly in the |
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| continuous forms position. |
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| • | The tractor belts are in good condition and |
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| rotate correctly. |
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| • The pinch roller shafts move downward as | |
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| the lever moves to the cut sheet position. |
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| • The paper separator moves upward as the | |
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| lever moves to the cut sheet position. |
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Diagnostic Information