24xx
No Print or Abnormal Print Service Check
| FRU/Function | Action |
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1 | Logic Board | If the print test does not complete correctly, |
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| replace the logic board and reset the |
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| bidirectional print adjustment. See |
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| “Bidirectional Print Adjustment” on |
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| page |
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2 | Interface Cable | Check the connection and continuity of the |
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| interface cable. |
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3 | Emulation Mode | Enter the Setup Menu and be sure the printer |
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| is in the correct emulation mode for the |
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| computer, either IBM or Epson. Go to “Setup |
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| Mode” on page |
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Operator Panel Service Check
If the operator panel is locked, only the Start/Stop, FormFeed, Tear Off and Load/UnLoad buttons are active. 24xx printers have a Padlock LED to indicate that the operator panel is locked. To lock or unlock the operator panel, turn the printer off and while holding the Load/Unload and Tractor buttons, turn the printer on.
| FRU | Action |
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1 | Operator Panel | Disconnect the operator panel cable from the |
| Cable | operator panel and the logic board, and verify |
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| continuity of the operator panel cable. |
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| Connect the operator panel to the logic board |
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| and be sure +5 V dc is present at connectors |
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| |
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| Replace the operator panel cable, or the power |
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| cable, as necessary. |
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2 | Operator Panel | If the problem remains, replace the operator |
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| panel. |
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Diagnostic Information