24xx
Print Quality Problems
Symptom | Action | |
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| |
No print, but carrier | Adjust the form thickness lever to a lower number. | |
moves as if printing. | Be sure the printhead cables are not loose or | |
| ||
| damaged. | |
| Be sure the interface cable is connected properly. | |
| Check the ribbon cartridge for binds or damage. | |
| Go to “Print Speed Service Check” on | |
| page | |
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| |
Print density is light. | Turn the ribbon advance knob on the print | |
| cartridge from 1 to 2 to increase the darkness of | |
| print. | |
| If the ribbon has reached its end of life or is worn, | |
| replace the ribbon cartridge. | |
| Go to “Carrier Service Check” on page | |
|
| |
Uneven print density | Turn the ribbon advance knob on the print | |
across the print line. | cartridge from 1 to 2 to increase the darkness of | |
Specific dots | print. | |
| ||
missing. | Be sure the printhead cables are connected | |
Extra dots or lines | correctly to the printhead. | |
| ||
printing. | Clean the printhead. | |
| Set the form thickness lever to position “1” and run | |
| the print test. | |
| Go to “Carrier Service Check” on page | |
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| |
Scattered ink | Clean the printhead nose. | |
smearing, blurred | Clean the ribbon guide and shield. | |
characters. | ||
If the ribbon has reached its end of life or is worn, | ||
Fuzzy print. | ||
replace the ribbon cartridge. | ||
| ||
| Go to “Carrier Service Check” on page | |
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| |
Wavy vertical lines, | Clean and lubricate the carrier shaft. | |
uneven left margin or | If the carrier drive belt is worn or broken, replace | |
character width is | ||
the carrier unit. | ||
reduced. | ||
Go to “Carrier Service Check” on page | ||
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