Oki 6200E manual Troubleshooting, Before You Call

OkiLAN 6200e Plus User’s Guide

Troubleshooting

Before You Call

This section allows you to troubleshoot problems you may have installing or using the EtherTalk protocol. After trying these suggestions, if you are still having difficulty, call Oki Data Customer Support at 1-800- OKI-DATA (1-800-654-3282).

If you have trouble sending data to the printer through your Network Print Server, check the following:

•Verify that the printer appears in the Chooser

•Printer configuration

•Printer hardware

•Network Print Server configuration

•Network Print Server hardware

•Cabling and/or connectors

•Macintosh System version

•LaserWriter driver version

•Application software configuration

Network Print Server Does Not Appear in the Macintosh Chooser

If the Network Print Server does not appear in the Chooser as a LaserWriter device, check the following:

•Print a configuration sheet. Verify that the Ether- Talk protocol and port are enabled.

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