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Oki MC860n MFP manual Status, Message, Meaning / Action, Code, See “Clearing Paper Jams”

Models: MC860n MFP

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Page 164

STATUS /	MESSAGE	MEANING / ACTION
CODE

Error	Please check %COLOR% Toner	Toner cartridge lever has not been
544	Cartridge: %ERRCODE%	locked.
544
545		Lock into place securely.
545
546		Error 544: Y
546
547		Error 545: M
547
		Error 546: C
		Error 547: K

Error	Please check %COLOR% Image Drum	Image drum not installed correctly.
340		Fit image drum.
341		Error 340: Y
342		Error 341: M
343		Error 342: C
		Error 343: K

Error	Please check Fuser Unit	Fuser unit is not installed correctly.
320		Fit fuser unit.

Error	Please check Belt Unit	Belt unit is not installed correctly.
330		Fit belt unit.

Error	Power Off and Wait for a while	Motor driver IC overheat detected.
321

Error	Cover Open	Close the cover.
310	Close the flashing cover	Error 310: Top cover
311		Error 311: Front cover
		If the code still appears, contact your
		dealer.

Error	Cover Open	Close the duplex cover.
316	Close the flashing cover	If the code still appears, contact your
		dealer.

Error	Cover Open	Indicates that the ADF cover is open.
	Close the flashing cover	Indicates that the inter-lock cover on
		the scanner unit is lifted up.
		Note: If the inter-lock cover is lifted up
		during scanning from the ADF, a
		document jam message will display.
		If the code still appears, contact your
		dealer.

Error	Document jam!	Indicates a document jam has occurred
	Open & check the	during scanning.
	Open & check the
	flashing cover	See “Clearing Paper Jams” .
		If the code still appears, contact your
		dealer.

Error	Wait a Moment	Your machine's network card firmware
	Program Data Receiving	is being reprogrammed.
	Program Data Receiving

Error	Wait a Moment	Your machine's network card firmware
	Program Data Received OK	is being reprogrammed.
	Program Data Received OK

Troubleshooting > 164

Image 164

Oki MC860n MFP manual Status, Message, Meaning / Action, Code, See “Clearing Paper Jams”

Contents

59311701 MC860n MFPUser’s Guide Copyright Information Document InformationDisclaimer Trademark InformationContents from the Web Page from the Configuration Tool UtilityTroubleshooting SpecificationsNeed Help? Visit our Web Site my.okidata.comNotes, Cautions and Warnings A note provides additional information to supplement the main textEmergency First Aid Introduction High speed USB 2.0 interface DESCRIPTION MFP overviewFront view Rear view DESCRIPTIONControl Panel 4. RESET buttonREF. DESCRIPTION 1. Touch screen display14. Indicator lights REF. DESCRIPTION7. STOP/START buttons STARTChanging the Display Language Make sure the scanner is in the UNLOCKED position before operating Getting startedReleasing the Scanner Locks Power Save Mode Switching OffInstalling Drivers and Utilities Installing the Fax Printer DriverTwain and Printer Drivers Fax DriverConfiguration Tool Setting up the Actkey Utility Actkey UtilityPaper Recommendations Cassette TraysMulti Purpose Tray Face Down StackerFace Up Stacker Duplex UnitLoading Paper Cassette TraysTo prevent paper jams Do not leave space between the paper and the guides and rear stopperDo not load damaged paper Do not load paper of different sizes or types at the same timeMulti Purpose Tray 1. Open the multi purpose tray 2. Fold out the paper supportsConfiguring Your Machine Minimum Configuration RequirementsPre-configuration Information Fax Set UpNetwork Set Up ExplanationScan to NetworkPC Internet Communication FeaturesScan to e-mail from the Web Page Configurationfrom the Configuration Tool Utility from the Control Panel Address BookFEATURE OPTIONPaper Setup FEATUREOPTION DESCRIPTIONStore Doc Settings FEATUREFEATURE OPTIONProfile FEATUREautomatically when the protocol type is OPTIONFEATURE OPTIONDESCRIPTION Darker Enhance image sharpness andDESCRIPTION FEATUREOPTION View Information Admin Setup FEATUREOPTION DESCRIPTIONFEATURE OPTIONDESCRIPTION Right&Left, TopDESCRIPTION FEATUREOPTION FEATURE Password, enable Rx Protect, AutoThis sets the transmission mode to OPTIONFEATURE OPTIONDESCRIPTION not registered in the Address BookDESCRIPTION FEATUREOPTION FEATURE OPTIONDESCRIPTION High G4, MediumFEATURE OPTIONDESCRIPTION User definedFEATURE When Mismatch If a paper size orOnly available when Duplex is ON OPTIONFEATURE page. When black and white pagesper page when raw text is received dimensions of physical page sizesFEATURE should perform jam recovery afterOPTION DESCRIPTIONFEATURE OPTIONDESCRIPTION Selecting this will perform the autoFEATURE this is done on power on and whenPerforms fine adjustment of image OPTIONFEATURE button. When set to Auto, they areOPTION DESCRIPTIONFEATURE OPTIONDESCRIPTION 78 ColumnFEATURE same size and type you can enablecontinuous paper mode. When one OPTIONDESCRIPTION FEATUREOPTION FEATURE Enables or disables communicationOPTION DESCRIPTIONFEATURE OPTIONDESCRIPTION Set a user ID for the SMTP serverDoc Type FEATURE acknowledge when a particular jobOPTION DESCRIPTIONFEATURE DisableOPTION DESCRIPTIONFEATURE machine enters power save modeOPTION DESCRIPTIONFEATURE OPTIONDESCRIPTION If you need to move your machineJob Programs Setting ShutdownFEATURE FEATUREExplanation of Filing Protocols HTTPSetting IIS Anonymous Access Setting IIS Privileged Access CIFSAdvanced Set Up Setting the Fax FacilityInitial Set Up 3. Press Speed Dial From the Setup screenAssigning Fax Numbers to the Address Book 3. Press Speed Dial Deleting an Entry from the Address BookFrom the Fax Ready screen Connecting to a PBX Reception Mode Automatic RedialAdding a Telephone Handset Logging Out Access ControlLogging In Placing Documents in the ADF OperationLoading Documents Placing Documents on the Scanner Glass 3. Adjust the Paper Guides 1 to centre the document in the ADF1. Open the document cover 3. Close the document coverIncreasing Copy Count CopyingBasic Operation Advanced Operation FEATUREOPTION DESCRIPTIONFEATURE OPTIONDESCRIPTION Right&Left, TopFEATURE OPTIONDESCRIPTION Text&PhotoFEATURE OPTIONDESCRIPTION AutoFaxing If you wish to cancel faxing, press Stop 4 to abort the operationBasic Operation Fax transmissions are sent in black and white onlyAdvanced Operation FEATUROPTION DESCRIPTIONFEATUR OPTIONDESCRIPTION user definedDESCRIPTION FEATUROPTION Up to 30 addresses can be entered using the numeric keys Manual FeedBroadcasting Sub Address, Password and ID Code 2. Press Admin Setup4. Press Fax Setup 5. Press F-Code Box F Code Communicationa Press Password 6. Press Register/EditRegistering an F Code Secure Box 1. Press Secure Box a Press Box nameRegistering an F Code Bulletin box 1. Press Bulletin Box a Press Rx Protecta Press Auto Print a Press Passworda Press I.D.Code a Press OverWritea Press Erase Tx Doc Transmission using a Sub Address F Code Transmission Deleting an F Code Box4. Press F-Code Tx 2. Press Admin SetupReceiving using a Sub Address F Code Polling 3. Press Store Doc Setting3. Press FPolling Storing Documents to the Notice Board2. Press Store Doc Setting Printing Stored Documents4. Press F-Code Doc Deleting Stored DocumentsFax Job Reports and Listings Fax Job View/CancelFax Receiving Sending a Fax from your PC Adding Fax Numbers to the Phone Book 5. Select FAX number - New Group Adding New Groups to the Phone Book5. Select FAX number - New FAX number Server 2003 select Start Printers and Faxes 2000 select Start Settings PrintersImporting and Exporting Fax Numbers Scanning Basic OperationLocal PC select target application from the operator panel on the MFP Remote PC select target application from utility on your PCScan to E-mail FEATUREOPTION DESCRIPTIONFEATURE OPTIONDESCRIPTION High G4FEATURE OPTIONDESCRIPTION Text&PhotoFEATURE OPTIONDESCRIPTION This machine allows you to send scanned documents to multiple e-mail addresses. Simply press the Destination button to add and enter another addressScan to USB Memory b Folder Scan to Local PCa Application d Fax Actkey Interfacec E-mail Scan to Network PC FEATURE OPTIONDESCRIPTION High G4, MediumFEATURE OPTIONDESCRIPTION Text, Text&PhotoDeleting a Network Profile To delete a network profile Managing ProfilesAdding a new network profile Scan to Remote PC 5. Select TWAIN OKI MC860 Twain7. Press the Scan button to display the scanning options 8. Press the required scan button 1 to start scanning9. Press Quit to continue a Press Scan More Pages 2 to continue scanning further documentsContinuous Scan Mode Functions Common to Copy, Fax and Scan OperationsJob Programs Creating a Job ProgramUsing a Job Program 2. Press the Job Programs Setting buttonDeleting a Job Program Changing the Key SpeedInformation ConfigurationReports and Listings Scan PrintMaintenance Consumable Life ExpectancyConsumable Order Details TonerToner Cartridge Replacement Replacing Consumable Items2. Press the cover release a and open the top cover b fully Page 15. Gently lower the scanner Image Drum Replacement Static sensitive devices, handle with careThe green image drum surface at the base of the cartridge is very delicate and light sensitive. Do not touch it and do not expose it to normal room light for more than 5 minutes. If the drum unit needs to be out of the MFP for longer than this, please wrap the cartridge inside a black plastic bag to keep it away from light. Never expose the drum to direct sunlight or very bright room lighting Page Transfer Belt Replacement 3. Press the cover release a and open the top cover b fully Cyan cartridgeMagenta cartridge Black cartridgeThe green image drum surface at the base of each cartridge is very delicate and light sensitive. Do not touch it and do not expose it to normal room light for more than 5 minutes. If the drum unit needs to be out of the MFP for longer than this, please wrap the cartridge inside a black plastic bag to keep it away from light. Never expose the drum to direct sunlight or very bright room lighting 13. Gently lower the scanner Fuser Replacement 4. Identify the fuser handle 1 on the top of the fuser unit 12. Gently lower the scanner the ADF Cleaningthe Unit Casing 4. Carefully lift inner cover Be careful not to stress or damage the touch screen display the Document Glassthe Touch Screen 2. Press the cover release a and open the top cover b fully the LED HeadThere is no need to switch the MFP off to clean the lens 5. Gently lower the scanner Order Codes Installing UpgradesMemory Upgrade a Grip the board firmly by its short edges and pull it out of the slot 9. Reconnect the power cable and switch the MFP on Additional Paper Trays and Storage Cabinet InventoryCONTENT DESCRIPTIONInstallation 200mm600mm 831mm 1000mm3. Fit stabilizing feet Page Setting the Driver Device Options 3. Click Printer Setup…Windows Mac OS2. Click Printing 3. Click Set Up Printers… Panther Mac OS XIn the ADF TroubleshootingClearing Paper Jams 4. Close the ADF front cover In the Printer3. Carefully pull the paper out of the ADF unit 3. Press the cover release a and open the MFP’s top cover b fully Troubleshooting Cyan cartridgeMagenta cartridge Black cartridgePage 9. Starting with the cyan image drum unit nearest the fuser, replace the four image drums into the drum cavity, making sure to locate them in the correct order 9. Lift the front cover release and pull open the front cover Troubleshooting 13. Gently lower the scannerDealing with unsatisfactory printing SYMPTOMSPOSSIBLE CAUSES STEPS TO TAKEDealing with Unsatisfactory Copying SYMPTOMSPOSSIBLE CAUSES STEPS TO TAKEFax Problem Checklist MFP is set for delayed transmission but it did not send. Check the display to make sure that the MFP is set to the correct time and date see “Time Setup” on page Information and Error Messages STATUSMESSAGE MEANING / ACTIONHDD Error %ERRCODE% STATUSMESSAGE MEANING / ACTIONSTATUS MESSAGEMEANING / ACTION CODEPUFLASH% Flash Error STATUSMESSAGE MEANING / ACTIONSTATUS MESSAGEMEANING / ACTION CODESTATUS MESSAGEMEANING / ACTION CODESTATUS MESSAGEMEANING / ACTION CODESTATUS MESSAGEMEANING / ACTION CODESTATUS MESSAGEMEANING / ACTION CODESTATUS MESSAGEMEANING / ACTION CODESTATUS MESSAGEMEANING / ACTION CODESTATUS MESSAGEMEANING / ACTION CODESTATUS MESSAGEMEANING / ACTION CODESTATUS MESSAGEMEANING / ACTION CODESpecifications SPECIFICATIONGeneral ScanningSPECIFICATION Copy SpecificationFax Specification SPECIFICATIONNetwork Specification SPECIFICATION E-mail SpecificationPrinting SPECIFICATIONFiling Specification SPECIFICATION Image drum life20,000 pages at 3 pages per job Belt lifed Press User Install f Press Mirror Carriage modeAppendix A - Moving and transporting Moving Your Systemj On the touch screen, press Close f Press Mirror Carriage mode Transporting Your Systemd Press User Install Page 4. Press the cover release a and open the top cover b fully Appendix A - Moving and transporting 9. Gently lower the scanner10. Protect the MFP with cushion pads and put it in a box