Manuals / Oki / Computer Equipment / All in One Printer

Oki MC860n MFP manual Gently lower the scanner, Troubleshooting

Models: MC860n MFP

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13.Gently lower the scanner.

When the jam has been cleared, if Jam Recovery is set to enabled in the Printer Adjust menu, the MFP will attempt to reprint any pages lost due to paper jams.

Troubleshooting > 150

Page 150

Image 150

Oki MC860n MFP manual Gently lower the scanner, Troubleshooting

Contents

MC860n MFP User’s Guide59311701 Disclaimer Copyright InformationDocument Information Trademark InformationContents from the Web Page from the Configuration Tool UtilityTroubleshooting SpecificationsNeed Help? Visit our Web Site my.okidata.comNotes, Cautions and Warnings A note provides additional information to supplement the main textEmergency First Aid Introduction High speed USB 2.0 interface MFP overview Front viewDESCRIPTION Rear view DESCRIPTIONREF. DESCRIPTION Control Panel4. RESET button 1. Touch screen display7. STOP/START buttons 14. Indicator lightsREF. DESCRIPTION STARTChanging the Display Language Getting started Releasing the Scanner LocksMake sure the scanner is in the UNLOCKED position before operating Power Save Mode Switching OffTwain and Printer Drivers Installing Drivers and UtilitiesInstalling the Fax Printer Driver Fax DriverConfiguration Tool Setting up the Actkey Utility Actkey UtilityPaper Recommendations Cassette TraysFace Up Stacker Multi Purpose TrayFace Down Stacker Duplex UnitLoading Paper Cassette TraysDo not load damaged paper To prevent paper jamsDo not leave space between the paper and the guides and rear stopper Do not load paper of different sizes or types at the same timeMulti Purpose Tray 1. Open the multi purpose tray 2. Fold out the paper supportsPre-configuration Information Configuring Your MachineMinimum Configuration Requirements Fax Set UpNetwork Set Up ExplanationInternet Communication Features Scan to e-mailScan to NetworkPC Configuration from the Configuration Tool Utilityfrom the Web Page FEATURE from the Control PanelAddress Book OPTIONOPTION Paper SetupFEATURE DESCRIPTIONFEATURE Store Doc SettingsFEATURE OPTIONautomatically when the protocol type is ProfileFEATURE OPTIONDESCRIPTION FEATUREOPTION Darker Enhance image sharpness andFEATURE OPTIONDESCRIPTION View Information OPTION Admin SetupFEATURE DESCRIPTIONDESCRIPTION FEATUREOPTION Right&Left, TopFEATURE OPTIONDESCRIPTION This sets the transmission mode to FEATUREPassword, enable Rx Protect, Auto OPTIONDESCRIPTION FEATUREOPTION not registered in the Address BookFEATURE OPTIONDESCRIPTION DESCRIPTION FEATUREOPTION High G4, MediumDESCRIPTION FEATUREOPTION User definedOnly available when Duplex is ON FEATUREWhen Mismatch If a paper size or OPTIONper page when raw text is received FEATUREpage. When black and white pages dimensions of physical page sizesOPTION FEATUREshould perform jam recovery after DESCRIPTIONDESCRIPTION FEATUREOPTION Selecting this will perform the autoPerforms fine adjustment of image FEATUREthis is done on power on and when OPTIONOPTION FEATUREbutton. When set to Auto, they are DESCRIPTIONDESCRIPTION FEATUREOPTION 78 Columncontinuous paper mode. When one FEATUREsame size and type you can enable OPTIONFEATURE OPTIONDESCRIPTION OPTION FEATUREEnables or disables communication DESCRIPTIONDESCRIPTION FEATUREOPTION Set a user ID for the SMTP serverDoc Type OPTION FEATUREacknowledge when a particular job DESCRIPTIONOPTION FEATUREDisable DESCRIPTIONOPTION FEATUREmachine enters power save mode DESCRIPTIONDESCRIPTION FEATUREOPTION If you need to move your machineFEATURE Job Programs SettingShutdown FEATUREExplanation of Filing Protocols HTTPSetting IIS Anonymous Access Setting IIS Privileged Access CIFSSetting the Fax Facility Initial Set UpAdvanced Set Up From the Setup screen Assigning Fax Numbers to the Address Book3. Press Speed Dial Deleting an Entry from the Address Book From the Fax Ready screen3. Press Speed Dial Connecting to a PBX Reception Mode Automatic RedialAdding a Telephone Handset Access Control Logging InLogging Out Operation Loading DocumentsPlacing Documents in the ADF 1. Open the document cover Placing Documents on the Scanner Glass3. Adjust the Paper Guides 1 to centre the document in the ADF 3. Close the document coverCopying Basic OperationIncreasing Copy Count OPTION Advanced OperationFEATURE DESCRIPTIONDESCRIPTION FEATUREOPTION Right&Left, TopDESCRIPTION FEATUREOPTION Text&PhotoDESCRIPTION FEATUREOPTION AutoBasic Operation FaxingIf you wish to cancel faxing, press Stop 4 to abort the operation Fax transmissions are sent in black and white onlyOPTION Advanced OperationFEATUR DESCRIPTIONDESCRIPTION FEATUROPTION user definedFEATUR OPTIONDESCRIPTION Manual Feed BroadcastingUp to 30 addresses can be entered using the numeric keys 4. Press Fax Setup 5. Press F-Code Box Sub Address, Password and ID Code2. Press Admin Setup F Code CommunicationRegistering an F Code Secure Box 1. Press Secure Box a Press Password6. Press Register/Edit a Press Box namea Press Auto Print Registering an F Code Bulletin box 1. Press Bulletin Boxa Press Rx Protect a Press Passworda Press OverWrite a Press Erase Tx Doca Press I.D.Code 4. Press F-Code Tx Transmission using a Sub Address F Code TransmissionDeleting an F Code Box 2. Press Admin Setup3. Press FPolling Receiving using a Sub Address F Code Polling3. Press Store Doc Setting Storing Documents to the Notice Board4. Press F-Code Doc 2. Press Store Doc SettingPrinting Stored Documents Deleting Stored DocumentsFax Job View/Cancel Fax ReceivingFax Job Reports and Listings Sending a Fax from your PC Adding Fax Numbers to the Phone Book Adding New Groups to the Phone Book 5. Select FAX number - New FAX number5. Select FAX number - New Group 2000 select Start Settings Printers Importing and Exporting Fax NumbersServer 2003 select Start Printers and Faxes Local PC select target application from the operator panel on the MFP ScanningBasic Operation Remote PC select target application from utility on your PCOPTION Scan to E-mailFEATURE DESCRIPTIONDESCRIPTION FEATUREOPTION High G4DESCRIPTION FEATUREOPTION Text&PhotoDESCRIPTION FEATUREOPTION This machine allows you to send scanned documents to multiple e-mail addresses. Simply press the Destination button to add and enter another addressScan to USB Memory Scan to Local PC a Applicationb Folder Actkey Interface c E-maild Fax Scan to Network PC DESCRIPTION FEATUREOPTION High G4, MediumDESCRIPTION FEATUREOPTION Text, Text&PhotoManaging Profiles Adding a new network profileDeleting a Network Profile To delete a network profile Scan to Remote PC 5. Select TWAIN OKI MC860 Twain9. Press Quit to continue 7. Press the Scan button to display the scanning options8. Press the required scan button 1 to start scanning a Press Scan More Pages 2 to continue scanning further documentsContinuous Scan Mode Functions Common to Copy, Fax and Scan OperationsJob Programs Creating a Job ProgramDeleting a Job Program Using a Job Program2. Press the Job Programs Setting button Changing the Key SpeedConfiguration Reports and ListingsInformation Scan PrintConsumable Order Details MaintenanceConsumable Life Expectancy TonerToner Cartridge Replacement Replacing Consumable Items2. Press the cover release a and open the top cover b fully Page 15. Gently lower the scanner Image Drum Replacement Static sensitive devices, handle with careThe green image drum surface at the base of the cartridge is very delicate and light sensitive. Do not touch it and do not expose it to normal room light for more than 5 minutes. If the drum unit needs to be out of the MFP for longer than this, please wrap the cartridge inside a black plastic bag to keep it away from light. Never expose the drum to direct sunlight or very bright room lighting Page Transfer Belt Replacement Magenta cartridge 3. Press the cover release a and open the top cover b fullyCyan cartridge Black cartridgeThe green image drum surface at the base of each cartridge is very delicate and light sensitive. Do not touch it and do not expose it to normal room light for more than 5 minutes. If the drum unit needs to be out of the MFP for longer than this, please wrap the cartridge inside a black plastic bag to keep it away from light. Never expose the drum to direct sunlight or very bright room lighting 13. Gently lower the scanner Fuser Replacement 4. Identify the fuser handle 1 on the top of the fuser unit 12. Gently lower the scanner Cleaning the Unit Casingthe ADF 4. Carefully lift inner cover the Document Glass the Touch ScreenBe careful not to stress or damage the touch screen display the LED Head There is no need to switch the MFP off to clean the lens2. Press the cover release a and open the top cover b fully 5. Gently lower the scanner Installing Upgrades Memory UpgradeOrder Codes a Grip the board firmly by its short edges and pull it out of the slot 9. Reconnect the power cable and switch the MFP on CONTENT Additional Paper Trays and Storage CabinetInventory DESCRIPTION600mm Installation200mm 831mm 1000mm3. Fit stabilizing feet Page Windows Setting the Driver Device Options3. Click Printer Setup… Mac OS2. Click Printing 3. Click Set Up Printers… Panther Mac OS XTroubleshooting Clearing Paper JamsIn the ADF In the Printer 3. Carefully pull the paper out of the ADF unit4. Close the ADF front cover 3. Press the cover release a and open the MFP’s top cover b fully Magenta cartridge TroubleshootingCyan cartridge Black cartridgePage 9. Starting with the cyan image drum unit nearest the fuser, replace the four image drums into the drum cavity, making sure to locate them in the correct order 9. Lift the front cover release and pull open the front cover Troubleshooting 13. Gently lower the scannerPOSSIBLE CAUSES Dealing with unsatisfactory printingSYMPTOMS STEPS TO TAKEPOSSIBLE CAUSES Dealing with Unsatisfactory CopyingSYMPTOMS STEPS TO TAKEFax Problem Checklist MFP is set for delayed transmission but it did not send. Check the display to make sure that the MFP is set to the correct time and date see “Time Setup” on page MESSAGE Information and Error MessagesSTATUS MEANING / ACTIONMESSAGE HDD Error %ERRCODE%STATUS MEANING / ACTIONMEANING / ACTION STATUSMESSAGE CODEMESSAGE PUFLASH% Flash ErrorSTATUS MEANING / ACTIONMEANING / ACTION STATUSMESSAGE CODEMEANING / ACTION STATUSMESSAGE CODEMEANING / ACTION STATUSMESSAGE CODEMEANING / ACTION STATUSMESSAGE CODEMEANING / ACTION STATUSMESSAGE CODEMEANING / ACTION STATUSMESSAGE CODEMEANING / ACTION STATUSMESSAGE CODEMEANING / ACTION STATUSMESSAGE CODEMEANING / ACTION STATUSMESSAGE CODEMEANING / ACTION STATUSMESSAGE CODEGeneral SpecificationsSPECIFICATION ScanningSPECIFICATION Copy SpecificationSPECIFICATION Network SpecificationFax Specification SPECIFICATION E-mail SpecificationSPECIFICATION Filing SpecificationPrinting 20,000 pages at 3 pages per job SPECIFICATIONImage drum life Belt lifeAppendix A - Moving and transporting d Press User Installf Press Mirror Carriage mode Moving Your Systemj On the touch screen, press Close Transporting Your System d Press User Installf Press Mirror Carriage mode Page 4. Press the cover release a and open the top cover b fully 9. Gently lower the scanner 10. Protect the MFP with cushion pads and put it in a boxAppendix A - Moving and transporting