Update Procedure

1

Connect a USB device to your PC. If there is

 

any data in the USB device, remove it first.

2

Download the firmware file from the Onkyo

 

web site. The file name is as follows:

 

ONKAVR****_************.zip

 

Unzip the downloaded file. The numbers of

 

folders and files differ according to the model.

3

Copy all the extracted folders including all

 

folders and files to the root folder of the USB

 

device. Be careful not to copy the zip file.

4

Remove the USB device from your PC and

 

connect it to the USB port on the AV receiver.

5

Make sure the AV receiver and TV are turned

 

on.

 

If the AV receiver is in standby mode, press

 

8ON/STANDBY on the AV receiver to light up

 

the front display.

6

Select the USB input source.

 

Now Initializing...” appears on the AV receiver’s

 

display and then the name of the USB device is

 

displayed. It takes 20 to 30 seconds to recognize

 

the USB device.

7

Press RECEIVER followed by HOME on the

 

remote controller.

 

The Home menu appears on the TV screen.

8

Select “Firmware Update” and press ENTER.

9

Select “Update via USB” and press ENTER.

Note that this option will not be available if there is no firmware file newer than the currently installed version. If the AV receiver is not connected to the internet, “Update via USB” is not displayed.

10Select “Update” and press ENTER. The update process will begin.

During the update process, the on-screen display may disappear depending on the updated program. When this occurs, you can still view the update progress on the AV receiver’s display. The on-screen display will reappear after the update is complete, and upon turning the AV receiver off and on again.

Do not turn off the AV receiver and do not remove the USB device during the update process.

11The message “Completed!” appears on the AV receiver’s display, indicating that the update has been completed.

Remove the USB device.

12Press 8ON/STANDBY on the front panel.

The AV receiver will enter standby mode. Do not use 8RECEIVER on the remote controller.

The AV receiver will enter standby mode automatically in 3 minutes regardless of whether

8ON/STANDBY is pressed. Congratulations! You now have the latest firmware installed on your Onkyo AV receiver.

Appendix

Troubleshooting

Case 1:

If an error occurs, “Error!! *-** is displayed on the AV receiver’s display. (Alpha-numeric characters on the front display are denoted by asterisks.) Refer to the following table and take appropriate action.

Errors during an update via USB

Error Code

Description

*-01,*-10

The USB device was not detected. Make

 

sure the USB flash memory or USB cable is

 

properly connected to the USB port. If the

 

USB storage device has its own power

 

supply, use it to power the USB device.

 

 

*-05,*-13,

The firmware file was not found in the root

*-20,*-21

folder of the USB device, or the firmware

 

file is for another model. Retry and

 

download the file on the support page of

 

the web site, following the on-site

 

instructions. If the error persists, please

 

contact Onkyo Support and provide the

 

error code.

 

 

Others

Retry the update procedure from the

 

beginning. If the error persists, please

 

contact Onkyo Support and provide the

 

error code.

 

 

Case 2:

If an error occurs during the update process, disconnect then reconnect the AC power cord and try again.

En-101

Operating procedure (page 60)

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Onkyo TXNR828 instruction manual En-101