Installing CCA Server Components Installing CCA Application Files

Table 5. ODBC Data Source Settings for SQL Server

Field

Description

Comments

 

 

 

- Default database

 

Select The CCA database.

 

 

For example: cc81

 

 

 

Client

Confirm that the Client

 

Configuration

Configuration selection is set for

 

 

TCP/IP and not for Named Pipes.

 

 

 

 

5Click Next until you get to the last screen, and then click Finish.

6Test the Data Source.

The test must verify that the connection is correct before you continue.

Installing CCA Application Files

Complete these steps to install the CCA application server files:

To install CCA application server files

1Create a directory for CCA application files.

For example: C:\ccanywhere (on Ms Windows) or /usr/ccanywhere (on Solaris/Linux).

2Copy the CCA servers directory in the CCA installation package to the directory that is created in previous step. Verify that the following sub directories exist in the CCA directory:

bin

lib (only on Solaris/Linux)

prompt

log

tmp

Network Manager

3Add the path to the location of bin directory in CCA directory created in step 1 to your PATH environment variable.

a Right click on My Computer on the desktop and select Properties. b Select the Advanced tab, and then click Environment Variables.

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Contact Center Anywhere Installation Guide Version 8.1

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Oracle Audio Technologies 8.1 manual Installing CCA Application Files, To install CCA application server files