Installing CCA Server Components ■ Installing the TCPIPBus
cSelect the variable PATH, click Edit, and then add CCA directory (for example, c:\ccanywhere\bin) to the path.
TIP: Make sure you put a semicolon(;) before you make a new entry.
For UNIX, you must put both the ccanywhere/bin and ccanywhere/lib path to system environment PATH and LD_LIBRARY_PATH. You can put them in startup script file such as
.profile. The following is an example of a .profile file:
CCA_INSTALL_PATH=/usr/ccanywhere;export CCA_INSTALL_PATH
LD_LIBRARY_PATH=${LD_LIBRARY_PATH}:$ORACLE_HOME/lib:$CCA_INSTALL_PATH/lib;export
LD_LIBRARY_PATH
PATH=${PATH}:/usr/bin:/usr/ccs/bin:/etc:/opt/sfw/bin:/space/oracle/oracle/bin:/ usr/local/bin:/usr/sbin:/sbin:/space/j2sdk1.4.2_13/bin:/space/j2sdk1.4.2_13/jre/ bin:$CCA_INSTALL_PATH/bin:$CCA_INSTALL_PATH/lib; export PATH
MANPATH=${MANPATH}:/usr/share/man:/usr/local/man:$CCA_INSTALL_PATH;export MANPATH
ulimit
NOTE: On Solaris/Linux, for security reasons we should not use root account to run CCA resources. We should create another user account to run CCA resources and do not forget to change the owner of the CCA directory to the user we use to run CCA resources and assign write and execute permissions for this directory.
Installing the TCPIPBus
The CCA application server uses the TCPIPBus connection to communicate across its resources. This is a critical part of the application. The TCPIPBus must be installed as a service on each host that runs the CCA application server.
Complete these steps to install the TCPIPBus on Windows and on Solaris/Linux:
To install the TCPIPBus on Ms Windows
1Open a command line window (Run cmd).
2From the command line prompt, change current directory to the CCA bin directory. By changing current working directory to CCA bin directory, we can execute CCA server files without specifying the absolute path to those files.
For example: C:\ccanywhere\bin
3Install the TCPIPBus service.
Contact Center Anywhere Installation Guide Version 8.1
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