1 What’s New in This Release

What’s New in Contact Center Anywhere Installation Guide, Version 8.1

Table 1-1lists changes of the documentation described in this version to support release 8.1 of the software.

Table 1-1. New Product Features in Contact Center Anywhere Installation Guide, Version 8.1

Topic

Description

 

 

Deploying CCA Web Applications

CCA web applications now can be deployed on Oracle 10g

on Oracle 10g Application Server

Application Server.

(OAS 10g) on page 35

 

 

 

Creating a TNS Name for Oracle 9i

Red Hat Enterprise Linux AS4 is now supported by CCA.

Database on Solaris 9/Red Hat

 

AS4 on page 20

 

 

 

Contact Center Anywhere Installation Guide Version 8.1

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Oracle Audio Technologies 8.1 manual What’s New in This Release, Topic Description