Contents

Using the Network Manager to Manage CCA Resources 25

Adding Shared and Dedicated Server Resources

26

Configuring Resources Using Network Manager

28

Starting and stopping TCPIPBus 34

 

Starting and Stopping CCA Resources 34

 

Chapter 5: Configuring the Web Server

Deploying CCA Web Applications on Oracle 10g Application Server (OAS 10g) 35

Creating JDBC Connection Pool on OAS 10g

36

Creating JDBC Data Source on OAS 10g 37

 

Deploying CCA Web Applications on OAS 10g

37

Deploying CCA Web Applications on WebLogic 8.1 SP5 40

Creating a New Server Domain 41

Installing WebLogic as a Windows Service 42

Deploying CCA web applications on WebLogic 42

Chapter 6: Getting Started With CCA

Logging in Administration Manager (AM) 47

Logging into the Integrated Client 47

Enabling the Partition Feature 48

Making interactions 48

Index

2

Contact Center Anywhere Installation Guide Version 8.1

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Oracle Audio Technologies 8.1 manual Index