Contents ■
Using the Network Manager to Manage CCA Resources 25
Adding Shared and Dedicated Server Resources | 26 |
Configuring Resources Using Network Manager | 28 |
Starting and stopping TCPIPBus 34 |
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Starting and Stopping CCA Resources 34 |
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Chapter 5: Configuring the Web Server
Deploying CCA Web Applications on Oracle 10g Application Server (OAS 10g) 35
Creating JDBC Connection Pool on OAS 10g | 36 |
Creating JDBC Data Source on OAS 10g 37 |
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Deploying CCA Web Applications on OAS 10g | 37 |
Deploying CCA Web Applications on WebLogic 8.1 SP5 40
Creating a New Server Domain 41
Installing WebLogic as a Windows Service 42
Deploying CCA web applications on WebLogic 42
Chapter 6: Getting Started With CCA
Logging in Administration Manager (AM) 47
Logging into the Integrated Client 47
Enabling the Partition Feature 48
Making interactions 48
Index
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Contact Center Anywhere Installation Guide Version 8.1