Oracle Audio Technologies 8.1 manual To install the TCPIPBus on Solaris/Linux

Installing CCA Server Components ■ Installing the TCPIPBus

aRun: "tcpipbus -?" to show its usage:

Usage: tcpipbus.exe [-install -remove -debug] -aup

-install to install tcpipbus as windows service and save parameter into the registry -remove to remove tcpipbus from windows service manager

-debug to run tcpipbus on console mode

-a<Database alias> used when creating the ODBC entry -u<Database user> used when creating the ODBC entry

bType "tcpipbus -install -a<database alias> -u<database user>"

Make sure that there is no space after -a and -u. The database alias and database user must be the same with information you used to create database connection in Creating an ODBC Data Source for Oracle 9i Database section or Creating an ODBC Data Source for Oracle 9i Database section if you are using Oracle 9i Database server.

4You are prompted to enter the ODBC connection password. This password is then saved in an encrypted format in Windows registry.

5After installing the TCPIPbus, a registry entry named Telephony@Work TCPIPBus is created in Windows registry.

NOTE: In a multi-machine environment, the same TCPIPBus configuration setup must be installed on each machine that is running Contact Center Anywhere resources. It does not need to be installed for Web server or Database server.

To install the TCPIPBus on Solaris/Linux

1Verify that the LD_LIBRARY_PATH variable includes the path to the location of CCA library directory.

2Open a terminal, use cd command to navigate to CCA bin directory.

3Run this command: tcpipbus -install -aTNSAlias -uDBUuser

TNSAlias: This is the TNS name saved in tnsname.ora file. This must match the name you use to create database connection in Creating a TNS Name for Oracle 9i Database on Solaris 9/Red Hat AS4 section.

DBUser: Database user used by CCA. Refer parameter &13 described in Creating a New Oracle 9i Database section.

4After pressing ENTER, enter the database user password at the prompt.

5Verify that the file taw_tcpip_bus.cfg has been created in the /etc directory.

6Change the owner of taw_tcpip_bus.cfg file to user used to run CCA server resources and assign its write permission.

NOTE: After the TCPIPBus is installed, do not start it until a Host Manager is added. See Configuring CCA Resources for information on how to add a Host Manager.

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Contact Center Anywhere Installation Guide Version 8.1