Installing CCA Server Components Configuring CCA Resources

To add a resource in Network Manager

1Open View Hosts by clicking View by Host (Figure 2) to add shared resource.

Figure 2. Network Manager - Host view

To add dedicated resource, click View by Company.

2From Resources menu, choose Add Resource.

3In the Add New Server dialog box, complete the following fields:

Host: Select the computer on which the resource is to be loaded.

Resource ID: Numeric sequential identifier for the resource. This value is automatically assigned when the resource is created.

Port: The IP port the resource uses for TCPIPBus messaging.

Resource Type: The type of resource to configure.

Dedicated: If this check box is checked, then the resource is assigned to a single company to use. If left unchecked, then the resource is available to all companies.

Resource Mode: This can be set to Master or Backup.

Company: Only used if Dedicated is checked.

Trace Level: The level of detail written to the logs (where 1 is lowest and 5 is highest).

4Click Save to add another resource.

Configuring Resources Using Network Manager

Some resources require additional configuration after they are added. These resources are:

28

Contact Center Anywhere Installation Guide Version 8.1

Page 30
Image 30
Oracle Audio Technologies 8.1 manual Configuring Resources Using Network Manager, To add a resource in Network Manager