Index
Symbols
.profile 23 /usr/ccanywhere 22
A
add a host manager 26 add a resource 28
Adding Shared and Dedicated Server Resources 26
Administration console home page 36 Application Storage URL 40 applicationPath 38
Audio codes 31 Auto Answer Call 29
B
BEA's MS SQL Server Driver (Type 4) 44 busConnection 38 busConnectionBackup 38
C
Call Center 29
CCA Architecture 5
CCA_INSTALL_PATH 23
Chinese 11
Cisco 31
Com Switch Manager 27
Configuring CCA Resources 25
Connection Creation Retry Frequency 44
Connection Factory Class 36
Connection Pool 36
Connection Successful 44
Contact Center Anywhere 5
Context Root 39
Country Code 29
Creating Database Connection 19
CTI Bridge 27
CTI Server 33
Custom Configuration 41
D
Data Source Name 20 databaseDatasource 38 databasePassword 38 databaseUser 38
Dedicated resources 8 Default DNIS 31
Default Resources dialog 27 Deploying Integration application 39 Deploying the CCA Application 39 Deploying the TAW Application 38 Dial Out 29
Dial Plan Group 30 DMZ zone 7
E
Environment Variables 22
Express 41
Ext length 29
F
Frame Per Second 30
G
Gateway IP Address 31
Gateway Type 31
H
Host Manager 26
HTTP/J2EE server 7
I
Initial Capacity 44
Installing CCA Application Files 22
Installing WebLogic as a Windows Service 42
InstallService.cmd 42 Int Prefix 29 Interface 31 Internet Zone 6 isReportServer 38
J
Japanese 11
JBDC URL 37
JDBC Data Source 37
L
Latin 11
LD_LIBRARY_PATH 23
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