Others

Q&A Troubleshooting

The screen turns dark while recording motion pictures.

••While motion pictures are being recorded, the screen may turn dark as time passes in order to slow battery consumption. This condition, however, will not affect the recorded motion picture.

The screen turns momentarily black or noise is recorded.

••While motion pictures are being recorded, the screen may momentarily turn black or noise may be recorded due to static electricity or strong electromagnetic waves (radio transmitters, high-voltage lines, etc.) under some environmental conditions.

Sometimes focus adjustment with Auto Focus mode is difficult while recording 4K motion pictures.

••This may occur when taking a picture by reducing the Auto Focus speed in order to adjust the focus at high precision. This is not a malfunction.

Panorama picture recording stops before finishing.

••If the pan motion of the camera is too slow, the camera assumes that the operation has been aborted and stops recording.

••If the pan motion of the camera is too shaky when it is moved toward the recording direction, the camera stops recording.

The subject cannot be locked. (AF track fails)

••If the color of the subject is similar to that of its background, AF Tracking may not function. Set the AF lock to the colors specific to the subject.

Low or inaudible operating sound.

••The speaker is blocked.

••[Silent Mode] is set to [ON] (→161).

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