Error Messages

Display

If the unit detects a problem, one or more of the following messages will appear on the display.

 

Display message

 

 

Cause & Remedy

 

 

 

 

 

 

 

 

 

 

●

There is something wrong with the unit. Contact our service personnel.

 

CALL SERVICE

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

●

The cover is open. Close it.

 

CHECK

COVER

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

●

The document is not fed into the unit properly. Reinsert the document. If

 

CHECK DOCUMENT

 

 

 

 

 

 

misfeeding occurs frequently, clean the document feeder rollers and try again

 

 

 

 

 

 

 

 

 

 

(p. 132). If the problem remains, adjust the feeder pressure (p. 128).

 

 

 

 

 

 

 

 

 

 

●

The film cartridge is not installed. Install it (p. 130, 131).

 

CHECK

FILM

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

●

Memory (telephone numbers, parameters, etc.) has been erased. Re-program.

 

CHECK

MEMORY

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

● The recording paper is not installed or the unit has run out of paper. Install

 

CHECK

PAPER

 

 

 

 

 

 

paper and press START/SET/COPY to clear the message.

 

 

 

 

 

 

 

 

 

● The recording paper is not fed into the unit properly or has jammed near the

 

 

 

 

 

recording paper entrance. Clear the jammed paper and press

 

 

 

 

 

START/SET/COPY to clear the message (see “When paper has jammed near

 

 

 

 

 

the recording paper entrance” on page 127).

 

 

 

 

 

Do not install folded or heavily curled paper in the paper tray.

 

 

 

 

 

 

 

 

 

 

●

The unit has a document in memory. See the other displayed message

 

FAX IN MEMORY

 

 

 

 

instructions to print out the document.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

●

Memory is full of received document due to a lack of recording paper or a

 

FAX MEMORY FULL

 

 

 

 

recording paper jam etc. Install paper or clear the jammed paper.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

● When performing memory transmission, the document being stored exceeds

 

 

 

 

 

the memory capacity of the unit. Transmit the entire document using manual or

 

 

 

 

 

automatic transmission.

 

 

 

 

 

 

 

 

 

 

●

The film is empty. Replace the film cartridge (p. 130, 131).

 

FILM EMPTY

 

 

 

● The film is slack. Tighten it (see step 4 on page 131) and install again.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

●

The remaining film can print about 15 pages of letter size document. Prepare a

 

FILM NEAR EMPTY

 

 

 

 

new film cartridge (p. 18).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

●

The free starter film is empty. Replace the film cartridge (p. 130, 131).

 

FREE FILM EMPTY

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

●

There is no space to store new stations in the JOG DIAL directory. Edit or erase

 

JOG-DIAL FULL

 

 

 

 

unnecessary stations (p. 49).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

●

A loading error occurred while receiving data from FaxSav. Contact FaxSav

 

LOADING ERROR

 

 

 

 

at 1-888-332-9728.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

●

When making copy, the document being stored exceeds the memory capacity of

 

MEMORY FULL

 

 

 

 

the unit. Press STOP to clear the message.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(continued)

Help

For Fax advantage assistance, call 1-800-435-7329.

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