Panasonic KX-FPC141 Fax – sending, Fax – receiving, call, Help, Problem, Problem, are distorted, automatically, Cause & Remedy, START/SET/COPY, Cause & Remedy

	Operations
Fax – sending
Problem	Cause & Remedy
I cannot send document.	● The other party’s fax machine is busy or has run out of paper. Try
	again.
	● The other party’s machine is not a facsimile. Check with the other
	party.
	● The other party’s fax machine rings too many times. Send the fax
	manually – dial the number, confirm the fax tone, then press
	START/SET/COPY .
The other party complains that	● If your line has special telephone services such as call waiting,
letters on their received document	the service may have been activated during fax transmission.
are distorted.	Connect the unit to a line that does not have these services.
	● The extension telephone on the same line is off the hook. Hang
	up the extension telephone and try again.
The other party complains that dirty	● The glass or rollers are dirty. Clean them (p. 132).
patterns or black lines appear on
their received document.
I cannot make an international fax	● Use the overseas transmission mode (p. 74).
call.	● Add two pauses at the end of the telephone number (p. 42) or dial
	manually.

Fax – receiving

Problem	Cause & Remedy
I cannot receive document	● The receive mode is set to the TEL mode. Set to the TAD/FAX,
automatically.	FAX ONLY or TEL/FAX mode.
	● The time taken to answer a call is too long. Decrease the number
	of rings (p. 80, 87, 115).
	● The greeting message is too long. Shorten the message (p. 98).
The display shows “CONNECTING.....”	● The incoming call is not a fax. Change the receive mode to the
but faxes are not received.	TEL or TAD/FAX mode.
The recording image is faint.	● The sender transmitted a faint document. Ask them to transmit a
	clearer copy of the document.
	● The thermal head is dirty. Clean it (p. 133).
The printing quality is poor.	● Some paper has instructions recommending which side to print
	on. Try turning the paper over. We recommend smooth paper
	such as Hammermill R Jet Print for clearer printing.
A blank sheet is ejected after the	● The receiving reduction rate is not programmed correctly.
received document is printed out.	Program the proper rate (p. 89).

Help

For Fax advantage assistance, call 1-800-435-7329. 123