AUTO ANSWER

Operations

Receive mode

Problem

Cause & Remedy

 

 

I cannot select the desired receive If you want to set the TAD/FAX, FAX ONLY or TEL/FAX mode:

mode.– Select the desired mode using feature #77 (p. 79), and

– Press to turn on the AUTO ANSWER light.

AUTO ANSWER

TAD/FAX ON

ON

If you want to set the TEL mode:

– Press AUTO ANSWER to turn off the AUTO ANSWER light.

AUTO ANSWER

TAD/FAX ON

OFF

Copying

Problem

Cause & Remedy

 

 

The unit does not make a copy.

You cannot make a copy during programming. Make the copy

 

after programming or stop the programming.

 

 

A dirty pattern or a black line

The glass or rollers are dirty. Clean them (p. 132).

appears on the copied document.

 

 

 

The copied image is distorted.

The thermal head is dirty. Clean it (p. 133).

The printing quality is poor.Some paper has instructions recommending which side to print on. Try turning the paper over. We recommend smooth paper such as Hammermill R Jet Print for clearer printing.

The printing is faint.

 

You may have used paper with a cotton and/or fiber content that

 

OriginalCopy

is over 20%, such as letterhead or resume paper. We recommend

 

smooth paper such as Hammermill R Jet Print for clearer printing.

 

 

 

 

 

 

 

 

A B C

Answering device

Problem

Cause & Remedy

 

 

No voice messages have been

The memory is full. Erase some or all of the messages

recorded in the TAD/FAX mode.

(p. 102, 110).

 

 

I cannot retrieve recorded messages

Make sure that you use the remote operation ID correctly

from a remote telephone.

(p. 108).

 

 

While operating the answering

Someone is calling you from outside. Press TALK to answer

device from the handset, a series of

the outside call. The remote operation will be terminated.

tones is heard.

 

 

 

I cannot operate the answering

Someone is operating the answering device.

device with the handset.

You are too far from the main unit. Move toward it.

124

For Fax advantage assistance, call 1-800-435-7329.