Panasonic KX-TG2388 operating instructions Problem Cause & Remedy

Useful Information

Problem	Cause & Remedy
You cannot make an	L Your handset is in remote operation mode (page 49).
intercom/outside call.	Exit by pressing {OFF}.
	L The handset you called is too far from the base unit.
	L If the handset or base unit is in use, you may not be able
	to make a call. Try again later.
	L If you are entering a phone number, or the handset
	enters the caller list, phonebook, redial list or one-touch
	dialer while the Talking Keypad or Announcement is
	turned on, you will not be able to make a call using the
	base unit. To make a call, return to the standby mode.
You cannot redial.	L If the last number dialed was more than 48 digits long,
	the number will not be redialed correctly.
You cannot make long	L Please make sure you have long distance service.
distance calls.
The handset does not	L You need to subscribe to Caller ID.
display the caller’s name	L Other telephone equipment may be interfering with your
and/or phone number.	phone. Disconnect it and try again.
	L Other electrical appliances connected to the same
	outlet may be interfering with Caller ID.
	L Telephone line noise may be affecting Caller ID.
	L The caller requested not to send his/her Caller ID
	information (page 27).
	L If a call is being transferred to you, the Caller ID
	information will not be displayed.
	L If a (separate) Caller ID box is connected between the
	unit and the telephone wall jack, disconnect the Caller
	ID box or plug the unit directly into the wall jack.
	L If your unit is connected to a telephone line with DSL
	service, we recommend connecting a noise filter
	between the base unit and the telephone line jack.
	Contact your DSL provider for details.
The handset and/or base	L The handset and/or base unit ringer volumes are turned
unit does not announce	off. Set to high, medium, or low (page 39).
the displayed caller’s	L The Talking Caller ID feature is turned off. Turn it on
name.	(page 41).
The handset and/or base	L Name pronunciation may vary. Name pronunciation
unit does not announce	quality is based on names most commonly used in the
the displayed caller’s	United States.
name properly.	L The handset and/or base unit will announce each letter
	of abbreviations, such as “Co.” and “Inc.”.
	L Caller ID supports names of up to 15 letters. If the
	caller’s name has more than 15 letters, the name will
	not be announced correctly.

62For assistance, please visit http://www.panasonic.com/consumersupport