Useful Information

 

 

Answering System

 

 

 

Problem

Cause & Remedy

 

 

The Answering System is

L The recording time is set to “Greeting only”. Select “1

on, but incoming

minute”, “2 minutes” or “3 minutes” (page 54).

messages are not

L Memory is full. Erase unnecessary messages

recorded.

(page 49)

 

 

E” flashes and the

L Memory is full. Erase unnecessary messages

ANSWER ON indicator

(page 49).

flashes rapidly. No new

 

messages are recorded.

 

 

 

You cannot operate the

L If another user is in use, you may not be able to operate

Answering System from

the Answering System. Try again later.

the base unit or the

L If another user is listening to messages or the

handset.

Answering System is handling a call, you cannot

 

operate the Answering System. Try again later.

 

L When the unit is announcing a list item (name or phone

 

number) or a dialed number, you cannot operate the

 

Answering System. Try again later.

 

 

You cannot operate the

L Make sure you entered the correct remote code

Answering System from a

(page 54).

touch tone phone.

L The Answering System may not respond if the tones

 

are too short to activate the unit. Press each button

 

firmly.

 

L The Answering System is off. Turn it on (page 47).

 

 

You cannot erase

L While another user is operating the Answering System

messages.

or a caller is leaving a message, you cannot erase

 

messages.

 

 

When you play back

L The date and time may be set incorrectly. Set the date

messages or turn on the

and time again (page 15).

Answering System, the

 

handset and base unit

 

announce the wrong day

 

and time.

 

 

 

For assistance, please visit http://www.panasonic.com/consumersupport

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Panasonic KX-TG2388 operating instructions Answering System, Problem Cause & Remedy