Copying problems, Problems and Solutions | Sharp FO-IS115N guide

Problems and Solutions

Copying problems

Problem		Solution

The quality of copies is	•	Any dirt or material on the scanning glass will cause
poor and/or dark vertical		spots to appear on copies and transmitted faxes.
lines appear.		Clean the scanning glass as explained on page 111.

The paper comes out	•	Make sure the original is placed face down in the
blank when you make a		feeder.
copy.

The size of the printed	•	Make sure an appropriate enlarge/reduce setting is
document image does not		selected (see page 78).
match the size of the
paper.

A copy is faint.	•	Adjust the contrast setting (see page 54).
	•	If other printed output is also faint, the toner cartridge
		may need replacement (see page 115).

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Sharp FO-IS115N operation manual Copying problems, Problems and Solutions

Contents

FO-IS115N MODELFACSIMILE Dette produktet oppfyller kravene i direktiv 1999/5/EC This is a facsimile product operating in analogue public switched telephone networks which follow the ES203021 Standard Deklaracija o skladnosti se lahko najde na tistem URL naslovu SHARP ELECTRONICS Europe GmbH Sonninstraße 3, D-20097 Hamburg Unpacking Checklist Basic Setup Table of ContentsInstalling the Toner Cartridge and Drum Cartridge Setting the Date and Time Setting the Reception Mode Blocking Unwanted Faxes Specifications IntroductionPrint specifications Fax specifications Network and general specifications Power consumption Power requirementsDimensions Weight Important safety information Trademark information 1 SPEAKER key A Look at the Operation PanelR key SPEED DIAL key This displays messages and prompts to help you operate the machine PRINT HOLD key RESOLUTION keySTART key Arrow keys SYMBOL key Letter keysDEL key Caps Lock key 1. Installation Unpacking ChecklistPoints to keep in mind when setting up Connecting the handset Attaching the trays Basic SetupBasic Setup 1. Installation Connecting the power cord Affixing the Rapid Key labels Connecting the telephone line cord Switch/Hub Connecting the machine to your network Installing the Toner Cartridge and Drum Cartridge Installing the Toner Cartridge and Drum Cartridge 2 Press the release ➊ and open the front cover ➋ 3 Open the side cover4 Remove the new drum cartridge from its packaging 5 Insert the drum cartridge into the print compartment, sliding it along the guides6 Remove the new toner cartridge from 7 Grasp the cartridge handle and insert Manually resetting the toner counter Resetting the drum counter Loading Printing Paper Loading Printing Paper Entering Your Name and Fax Entering Your Name and Fax Number Setting the Date and Time Setting the Date and Time Setting the Date and Time Volume Adjustment Setting the Reception ModeSpeaker volume Setting the Reception Mode Volume Adjustment Ringer 2. Network Scanning Setting up Network ScanningIntroduction IP address 2. Network Scanning Checking your IP address and the connection If the machine is unable to communicate E-mail settings Accessing the machine’s Web pageIf password protection has been enabled for the Web page in SMTP Server Configuring the e-mail settings in the Web page For the Port Number, “25” is normally entered Using the machine’s operation panel to configure e-mail settings E-mail settings on the machine’s operation panel Using the Web page to store e-mail addresses Storing E-mail AddressesStoring E-mail Addresses 2. Network Scanning Editing or deleting a destination in the Web page Using the operation panel to store e-mail addresses Editing and clearing stored destinations Search Press or until the destination appears in the display Scan to E-mail Transmission Scan to E-mail Transmission 3 Enter the destination e-mail address using one of the following 7 Press START to begin transmission CONNECTION ERROR Error messagesSERVER ERROR SERVER ERROR / SMTP-AUTH Network Settings Network Settings Initializing the network settings Scan to Folder Storing a Scan to Folder destinationScan to Folder \\ComputerA\Product Planning\NetworkScanDocs Scan to Folder Transmission 6 Press START to begin transmission Maximum document size and weight Minimum document size and weight3. Sending Faxes Transmittable Documents Loading the Document Other restrictionsLoading the Document Loading the Document Resolution settings Adjusting the Resolution and ContrastContrast settings Adjusting the Resolution and Contrast contrast settings appear in the display one or more times until the desired resolution and1 Load the documents 2 Press Sending a Fax by Normal Manual Dialling Sending a Fax by Normal Manual Dialling 5 When you hear the fax tone, press START . Replace the handset Page counter for Normal manual Dialling Sending a Fax by Automatic Dialling Storing fax numbersSending a Fax by Automatic Dialling If you are on a PBX and the number you are storing is for an outside line, and you have configured the PBX CONNECTION setting for automatic Sending a Fax by Automatic Dialling Editing and clearing auto-dial numbers Sending a Fax by Automatic Dialling Using an auto-dial number to send a fax Sending a fax by Direct Keypad Dialling Making a voice call with an auto-dial number Automatic redialling Using the REDIAL key3 Check the display. If the number shown is correct, press START If the number is not correct, press Checking and cancelling stored fax jobs 4. Receiving Faxes Using AUTO Mode Answering on the machine’s handset Using MANUAL ModeUsing MANUAL Mode Receiving Reception to Memory Reception to Memory Installing the Printer Driver 5. Printing5. Printing Removing the printer driver Printing a Document From an Application Printing a Document From an Application Selecting Print Settings Selecting Print Settings Page Layout tab Paper tab Advanced tab Originals 6. Making Copies If MEMORY FULL appears 6. Making Copies Broadcasting 7. Special Functions 7. Special Functions If the memory becomes full Storing destinations in Group Keys Broadcasting using a Group Key and enter a 3-digit Speed Dial number When you have finished entering the destinations, press START Blocking Unwanted Faxes Blocking Unwanted Faxes7. Special Functions Editing and clearing Anti Junk numbers Duplex Scanning Duplex Scanning Setting the Print Hold code Print HoldPrint Hold Printing received faxes Activating Print Hold1 Press PRINT HOLD , then press until ACTIVATE PRINT HOLD appears 2 Press 3 Press to select “YES” Deactivating Print Hold Clearing the Print Hold code Receiving Faxes to E-mail/Folder Receiving Faxes to E-mail/Folder 3 Press to select “SET” Printing forwarded faxes Activating and deactivating Fax to E-mail/Folder Polling Requesting a Fax Using polling to request fax transmissionEnabling the polling key Polling Requesting a Fax Being polled Memory polling Polling security Clearing a memory polling document Storing fax numbers for polling permission Editing and clearing polling permission numbers Timer Transmission Timer Transmission 9 Press START Checking and cancelling stored timer transmission jobs Option Settings 8. Option SettingsOption Settings Option Settings NUMBER OF 8. Option Settings outside line when you dial on the machine there will be no need to When this is done, unless you press thekey before dialing ON to have the machine sound a beep each time a SEARCH BY Initial setting AUTORECEIVE RATIO Printing lists 9. Checking Stored Information 9. Checking Information Checking how many Entry mode items have been stored Transaction Report Headings in the Transaction ReportTransaction Report 10. Maintenance Cleaning the Scanning Glass and Rollers10. Maintenance swab 10. Maintenance Cleaning the housing Cleaning the Paper Feed Roller Cleaning the Paper Feed Roller Replacing the Toner Cartridge Replacing the Toner Cartridge 5 Continue from Step 6 on page 19 to install the new toner cartridge 3 Open the side cover 4 Push the toner cartridge handle to theleft and then pull the toner cartridge out of the compartment Viewing the total number of pages printed Replacing the Drum CartridgeReplacing the drum cartridge Replacing the Drum Cartridge Open the side cover Push the toner cartridge handle to the 6 Remove the new drum cartridge from its packaging When finished, reset the drum cartridge counter as explained on page When the display shows TONER EXCHANGED? / 1 = NEW, 2 = OLDtop cover Steps 7 and 8 on page press for “OLD” and then START Steps 9 and 10 on pages 20 and Problems and Solutions 11. TroubleshootingLine error 11. Trouble- shooting correct jack. See Connecting the handset on page Dialling and fax transmission problemsmake sure that it is responding you should hear a fax Noise on the telephone line may cause distortion. Try Make sure that the document is loaded properly in the Fax reception problemsdocument image does not No reception occurs when Copying problems If a beep sound is not made when you press the keys General problemsCheck the size and weight of the document see page The toner cartridge may need replacement see page Messages and Signals Display messagesMessages and Signals memory, see If the memory becomes full on page is not possible, resolve the problem so that printing canmessage will alternate with this message to indicate the then plug it back in. If the message still appears, call for Messages and Signals The toner cartridge is almost out of toner approximately Audible signals Clearing Paper Jams Clearing a jammed documentClearing Paper Jams 3 Make sure the left end of the roller is inserted correctly in its holder ➊ Clearing jammed printing paper 4 If the jammed paper is protruding from Clearing Paper Jams Index Page Please contact your local authority for further details 2. In other Countries outside the EU Wenn Ihre gebrauchten Elektro- und Elektronikgeräte Batterien oder Akkus enthalten, sollten diese vorher entnommen und gemäß örtlich geltenden Regelungen getrennt entsorgt werden 2. In anderen Ländern außerhalb der EU 1. Au sein de lUnion européenne 2. Pays hors de lUnion européenneB. Informations sur la mise au rebut à lintention des entreprises 2. In paesi che non fanno parte dellUE Si el producto se utiliza en una empresa y quiere desecharlo 2. En otros países fuera de la Unión Europea 2. Em outros Países fora da UE 1. Na União Europeia 2. Länder utanför EU B Information om återvinning för företag 1. EU-länderOBS! Kasta inte denna produkt i soporna 2. I land utenfor EU 1. I EU - landB. Informasjon om gjenvinning og gjenbruk for virksomheter 1. Innenfor EU B. Hävitysohjeet yrityskäyttäjille. 1. Euroopan unionissa 2. Muissa maissa EUn ulkopuolella 1. Inden for EU 2. I lande uden for EUB. Oplysninger om kassering og genbrug for virksomheder 1. In de Europese Unie 2. In andere landen buiten de Europese UnieB. Informatie over afvalverwijdering voor bedrijven A. Πληροφορίες σχετικά µε την απόρριψη εξοπλισµού οικιακή χρήση 1. Στην Ευρωπαϊκή Ένωση2. Σε άλλες χώρες εκτός της ΕΕ 1. W krajach Unii Europejskiej 2. Kraje pozaunijneB. Informacje dla użytkowników biznesowych dotyczące usuwania odpadów Upozornění Toto zařízení nelikvidujte v běžných odpadkových koších 2. V ostatních zemích mimo Evropskou unii Poda implementácie v jednotlivých členských štátoch môžu domácnosti v štátoch EÚ vráti použité elektrické a elektronické zariadenia na určené zberné miesta bez poplatkov 2. V ostatných štátoch mimo EÚ B. Informacije o odlaganju za poslovne uporabnike 1. V Evropski uniji 2. V državah zunaj EU 2. Az EU-n kívüli egyéb országokban 1. Az Európai Unióban 2. Muudes riikides väljaspool ELi B. Info seadmete äraviskamise kohta äriklientidele. 1. Euroopa LiidusPalun võtke täpsustamiseks ühendust oma kohaliku asutusega B. Informācija par izmešanu korporatīviem lietotājiem 2. Citās valstīs ārpus ES1. Eiropas Savienībā Ja produktu izmanto korporatīviem mērķiem, un jūs vēlaties to izmest 1. Europos Sąjungoje 2. Ne ES šalyseB. Informacija apie gaminių išmetimą verslo vartotojams 2. În alte þãri din afara Uniunii Europene A. Informaþii pentru utilizatorii casnici 1. În Uniunea Europeanã 1. Õ ›ËÏÓÎ¯ıÁˆÊ˛ Áû√Ù A. À˝ÂÓÏ˙Í˚Ê˛ ÙÍ ÊÙ‰ËûÏÔ˛˝¯ÚÓ ÙÍ ÎÓÚÏ¯¬ÊÚ¯ÔÊ ¸ÍÁÚ˝Ê Ó˙ÍˆÊ˝ÁÚËÍ2. Õ ÏÈ˘Ê ÁÚÏÍ˝Ê ÊÙËû˝ ›Ã B. À˝ÂÓÏ˙Í˚Ê˛ ÙÍ ÊÙ‰ËûÏÔ˛˝¯ÚÓ ÙÍ ¬ÊÙ˝¯Á ÎÓÚÏ¯¬ÊÚ¯ÔÊ VAROITUS! LAITTEEN KÄYTTÄMINEN MUULLA SHARP ELECTRONICS NORDIC AB SHARP ELECTRONICS EUROPE GMBHSHARP CORPORATION Infolinia