If the machine is unable to communicate | Sharp FO-IS115N manual

Setting up Network Scanning

If the machine is unable to communicate...

♦Check the Ethernet cable. Are the connections secure? Are you using straight-through (not crossover) cable for 10Base-T/100Base-TX?

♦There may be a problem in the router or other device to which the machine is connected. Try removing and then restoring the power to the router (see the manual for the router).

♦If [IP ADDRESS/DHCP: FAIL] appears, remove and then reinsert the Ethernet cable plug, and then check the IP address again. If the same message appears, check the device that acts as the DHCP server on your network (try removing and restoring the power). If your router is your DHCP server, make sure that DHCP is enabled in the router settings. If your network does not have a DHCP server, set a static IP address as explained on page 45.

♦If a static IP address has been set, make sure that the network settings (page 45) are correct .

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Sharp FO-IS115N operation manual If the machine is unable to communicate

Contents

FACSIMILE FO-IS115NMODEL Dette produktet oppfyller kravene i direktiv 1999/5/EC This is a facsimile product operating in analogue public switched telephone networks which follow the ES203021 Standard Deklaracija o skladnosti se lahko najde na tistem URL naslovu SHARP ELECTRONICS Europe GmbH Sonninstraße 3, D-20097 Hamburg Setting the Date and Time Setting the Reception Mode Table of ContentsUnpacking Checklist Basic Setup Installing the Toner Cartridge and Drum Cartridge Blocking Unwanted Faxes Fax specifications IntroductionSpecifications Print specifications Network and general specifications Weight Power requirementsPower consumption Dimensions Important safety information Trademark information SPEED DIAL key A Look at the Operation Panel1 SPEAKER key R key This displays messages and prompts to help you operate the machine Arrow keys RESOLUTION keyPRINT HOLD key START key Caps Lock key Letter keysSYMBOL key DEL key Points to keep in mind when setting up 1. InstallationUnpacking Checklist 1. Installation Basic SetupConnecting the handset Attaching the trays Basic Setup Connecting the power cord Affixing the Rapid Key labels Connecting the telephone line cord Switch/Hub Connecting the machine to your network Installing the Toner Cartridge and Drum Cartridge Installing the Toner Cartridge and Drum Cartridge 4 Remove the new drum cartridge from its packaging 2 Press the release ➊ and open the front cover ➋3 Open the side cover 6 Remove the new toner cartridge from 5 Insert the drum cartridge into the printcompartment, sliding it along the guides 7 Grasp the cartridge handle and insert Manually resetting the toner counter Resetting the drum counter Loading Printing Paper Loading Printing Paper Entering Your Name and Fax Entering Your Name and Fax Number Setting the Date and Time Setting the Date and Time STOP Setting the Reception Mode Setting the Reception ModeVolume Adjustment Speaker volume Volume Adjustment Ringer IP address Setting up Network Scanning2. Network Scanning Introduction 2. Network Scanning Checking your IP address and the connection If the machine is unable to communicate If password protection has been enabled for the Web page E-mail settingsAccessing the machine’s Web page in SMTP Server Configuring the e-mail settings in the Web page For the Port Number, “25” is normally entered Using the machine’s operation panel to configure e-mail settings E-mail settings on the machine’s operation panel Storing E-mail Addresses Using the Web page to store e-mail addressesStoring E-mail Addresses 2. Network Scanning Editing or deleting a destination in the Web page Using the operation panel to store e-mail addresses Editing and clearing stored destinations Search Press or until the destination appears in the display Scan to E-mail Transmission Scan to E-mail Transmission 3 Enter the destination e-mail address using one of the following 7 Press START to begin transmission SERVER ERROR / SMTP-AUTH Error messagesCONNECTION ERROR SERVER ERROR Network Settings Network Settings Initializing the network settings Scan to Folder Scan to FolderStoring a Scan to Folder destination \\ComputerA\Product Planning\NetworkScanDocs Scan to Folder Transmission 6 Press START to begin transmission Transmittable Documents Minimum document size and weightMaximum document size and weight 3. Sending Faxes Loading the Document Loading the DocumentOther restrictions Faxes Adjusting the Resolution and Contrast Adjusting the Resolution and ContrastResolution settings Contrast settings 2 Press one or more times until the desired resolution andcontrast settings appear in the display 1 Load the documents Sending a Fax by Normal Manual Dialling Sending a Fax by Normal Manual Dialling 5 When you hear the fax tone, press START . Replace the handset Page counter for Normal manual Dialling Sending a Fax by Automatic Dialling Sending a Fax by Automatic DiallingStoring fax numbers If you are on a PBX and the number you are storing is for an outside line, and you have configured the PBX CONNECTION setting for automatic Faxes Editing and clearing auto-dial numbers Faxes Using an auto-dial number to send a fax Sending a fax by Direct Keypad Dialling Making a voice call with an auto-dial number If the number is not correct, press Using the REDIAL keyAutomatic redialling 3 Check the display. If the number shown is correct, press START Checking and cancelling stored fax jobs 4. Receiving Faxes Using AUTO Mode Receiving Using MANUAL ModeAnswering on the machine’s handset Using MANUAL Mode Reception to Memory Reception to Memory 5. Printing Installing the Printer Driver5. Printing Removing the printer driver Printing a Document From an Application Printing a Document From an Application Selecting Print Settings Selecting Print Settings Page Layout tab Paper tab Advanced tab Originals 6. Making Copies If MEMORY FULL appears 6. Making Copies Broadcasting 7. Special Functions 7. Special Functions If the memory becomes full Storing destinations in Group Keys Broadcasting using a Group Key and enter a 3-digit Speed Dial number When you have finished entering the destinations, press START 7. Special Functions Blocking Unwanted FaxesBlocking Unwanted Faxes Editing and clearing Anti Junk numbers Duplex Scanning Duplex Scanning Print Hold Setting the Print Hold codePrint Hold 2 Press 3 Press to select “YES” Activating Print HoldPrinting received faxes 1 Press PRINT HOLD , then press until ACTIVATE PRINT HOLD appears Deactivating Print Hold Clearing the Print Hold code Receiving Faxes to E-mail/Folder Receiving Faxes to E-mail/Folder 3 Press to select “SET” Printing forwarded faxes Activating and deactivating Fax to E-mail/Folder Polling Requesting a Fax Using polling to request fax transmissionPolling Requesting a Fax Enabling the polling key Being polled Memory polling Polling security Clearing a memory polling document Storing fax numbers for polling permission Editing and clearing polling permission numbers Timer Transmission Timer Transmission 9 Press START Checking and cancelling stored timer transmission jobs Option Settings 8. Option SettingsOption Settings Option Settings NUMBER OF 8. Option Settings ON to have the machine sound a beep each time a When this is done, unless you press theoutside line when you dial on the machine there will be no need to key before dialing RATIO Initial setting AUTOSEARCH BY RECEIVE Printing lists 9. Checking Stored Information 9. Checking Information Checking how many Entry mode items have been stored Transaction Report Transaction ReportHeadings in the Transaction Report 10. Maintenance 10. MaintenanceCleaning the Scanning Glass and Rollers swab 10. Maintenance Cleaning the housing Cleaning the Paper Feed Roller Cleaning the Paper Feed Roller Replacing the Toner Cartridge Replacing the Toner Cartridge left and then pull the toner cartridge out of the compartment 5 Continue from Step 6 on page 19 to install the new toner cartridge3 Open the side cover 4 Push the toner cartridge handle to the Replacing the Drum Cartridge Replacing the Drum CartridgeViewing the total number of pages printed Replacing the drum cartridge Open the side cover Push the toner cartridge handle to the 6 Remove the new drum cartridge from its packaging press for “OLD” and then START Steps 9 and 10 on pages 20 and When the display shows TONER EXCHANGED? / 1 = NEW, 2 = OLDWhen finished, reset the drum cartridge counter as explained on page top cover Steps 7 and 8 on page 11. Trouble- shooting 11. TroubleshootingProblems and Solutions Line error Noise on the telephone line may cause distortion. Try Dialling and fax transmission problemscorrect jack. See Connecting the handset on page make sure that it is responding you should hear a fax No reception occurs when Fax reception problemsMake sure that the document is loaded properly in the document image does not Copying problems The toner cartridge may need replacement see page General problemsIf a beep sound is not made when you press the keys Check the size and weight of the document see page Messages and Signals Messages and SignalsDisplay messages then plug it back in. If the message still appears, call for is not possible, resolve the problem so that printing canmemory, see If the memory becomes full on page message will alternate with this message to indicate the Messages and Signals The toner cartridge is almost out of toner approximately Audible signals Clearing Paper Jams Clearing Paper JamsClearing a jammed document 3 Make sure the left end of the roller is inserted correctly in its holder ➊ Clearing jammed printing paper 4 If the jammed paper is protruding from Clearing Paper Jams Index Page Please contact your local authority for further details 2. In other Countries outside the EU Wenn Ihre gebrauchten Elektro- und Elektronikgeräte Batterien oder Akkus enthalten, sollten diese vorher entnommen und gemäß örtlich geltenden Regelungen getrennt entsorgt werden 2. In anderen Ländern außerhalb der EU B. Informations sur la mise au rebut à lintention des entreprises 1. Au sein de lUnion européenne2. Pays hors de lUnion européenne 2. In paesi che non fanno parte dellUE Si el producto se utiliza en una empresa y quiere desecharlo 2. En otros países fuera de la Unión Europea 2. Em outros Países fora da UE 1. Na União Europeia OBS! Kasta inte denna produkt i soporna 2. Länder utanför EUB Information om återvinning för företag 1. EU-länder 1. Innenfor EU 1. I EU - land2. I land utenfor EU B. Informasjon om gjenvinning og gjenbruk for virksomheter B. Hävitysohjeet yrityskäyttäjille. 1. Euroopan unionissa 2. Muissa maissa EUn ulkopuolella B. Oplysninger om kassering og genbrug for virksomheder 1. Inden for EU2. I lande uden for EU B. Informatie over afvalverwijdering voor bedrijven 1. In de Europese Unie2. In andere landen buiten de Europese Unie 2. Σε άλλες χώρες εκτός της ΕΕ A. Πληροφορίες σχετικά µε την απόρριψη εξοπλισµού οικιακή χρήση1. Στην Ευρωπαϊκή Ένωση B. Informacje dla użytkowników biznesowych dotyczące usuwania odpadów 1. W krajach Unii Europejskiej2. Kraje pozaunijne Upozornění Toto zařízení nelikvidujte v běžných odpadkových koších 2. V ostatních zemích mimo Evropskou unii Poda implementácie v jednotlivých členských štátoch môžu domácnosti v štátoch EÚ vráti použité elektrické a elektronické zariadenia na určené zberné miesta bez poplatkov 2. V ostatných štátoch mimo EÚ B. Informacije o odlaganju za poslovne uporabnike 1. V Evropski uniji 2. V državah zunaj EU 2. Az EU-n kívüli egyéb országokban 1. Az Európai Unióban Palun võtke täpsustamiseks ühendust oma kohaliku asutusega 2. Muudes riikides väljaspool ELiB. Info seadmete äraviskamise kohta äriklientidele. 1. Euroopa Liidus Ja produktu izmanto korporatīviem mērķiem, un jūs vēlaties to izmest 2. Citās valstīs ārpus ESB. Informācija par izmešanu korporatīviem lietotājiem 1. Eiropas Savienībā B. Informacija apie gaminių išmetimą verslo vartotojams 1. Europos Sąjungoje2. Ne ES šalyse 2. În alte þãri din afara Uniunii Europene A. Informaþii pentru utilizatorii casnici 1. În Uniunea Europeanã B. À˝ÂÓÏ˙Í˚Ê˛ ÙÍ ÊÙ‰ËûÏÔ˛˝¯ÚÓ ÙÍ ¬ÊÙ˝¯Á ÎÓÚÏ¯¬ÊÚ¯ÔÊ A. À˝ÂÓÏ˙Í˚Ê˛ ÙÍ ÊÙ‰ËûÏÔ˛˝¯ÚÓ ÙÍ ÎÓÚÏ¯¬ÊÚ¯ÔÊ ¸ÍÁÚ˝Ê Ó˙ÍˆÊ˝ÁÚËÍ1. Õ ›ËÏÓÎ¯ıÁˆÊ˛ Áû√Ù 2. Õ ÏÈ˘Ê ÁÚÏÍ˝Ê ÊÙËû˝ ›Ã VAROITUS! LAITTEEN KÄYTTÄMINEN MUULLA Infolinia SHARP ELECTRONICS EUROPE GMBHSHARP ELECTRONICS NORDIC AB SHARP CORPORATION