Sharp FO-IS115N Fax reception problems, Trouble- shooting, document image does not

		Problems and Solutions
Fax reception problems
Problem		Solution
The machine doesn't	•	Make sure that the reception mode is set to AUTO.
receive documents
automatically.
The paper comes out	•	Make sure that the document is loaded properly in the
blank when you receive a		feeder of the transmitting machine. Make a copy or
fax.		print a report to confirm the printing ability of your
		machine.
The received document is	•	Ask the other party to resend the document using a
faint.		higher contrast setting.
	•	If other printed output is also faint, the toner cartridge
		may need replacement (see page 115).
Received images are	•	Noise on the telephone line may cause distortion.
distorted.		Have the other party try sending the document again.
	•	Make a copy or print a report on your machine. If the
		copy or report is also distorted, your machine may
		need service.
When a fax is received,	•	Make sure that an appropriate reception ratio setting
the size of the printed		has been selected (see page 107).
document image does not
match the size of the
paper.
No reception occurs when	•	Make sure the transmitting machine is in automatic
polling is attempted.		reception mode.
	•	If the transmitting machine has polling security, make
		sure that your fax number has been entered both in
		your machine (see page 23) and in the transmitting
		machine.

11. Trouble- shooting

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