TROUBLESHOOTING
If you experience problems while using your cell phone, please refer to the following checklist. If the problem persists, contact your dealer or nearest service center.
When the “Insert SIM Card” message appears:
Make sure the SIM card is correctly installed. Check to see if the SIM card is working properly. If it does not work, try cleaning the contact point of the card. If it is out of order, take it to the nearest service center.
When the “Handset locked enter password” message appears:
Enter the handset password. If you cannot remember the password, contact the nearest service center.
When the “Enter PIN1” message appears:
Type in PIN1. If you cannot remember it, contact the nearest service center. You can still receive calls even if your cell phone becomes locked by entering the incorrect PIN1 on three consecutive attempts.
When the “No service” or “Network failure” message appears:
Check the SSI (Signal Strength Indicator) state. If you cannot make a connection in underground areas or in buildings where signal strength may be low, try moving to another place. If you still cannot make a connection, contact the nearest service center.
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