Trouble- shooting the IAD

This section provides information for troubleshooting symptoms associated with the operation of the IAD. Table 14–1describes symptoms, probable causes and suggested corrective action to correct the problem.

Table 14–1.Troubleshooting—Symptoms and Causes

Symptom

Power indicator is not lit.

LAN Link indicator is not lit

No dial tone is present

Probable Cause

Power is not available to the IAD

Incorrect Ethernet connection

Incorrect PVC/DLCI set for voice channel

IAD is improperly provisioned at the voice gateway.

Incorrect network provisioning.

Incorrect directory number at the Class 5 switch.

Corrective Action

Ensure that the power cord is securely connected.

Ensure that the power cord is plugged into a live outlet.

Ensure that the power switch is on.

If powered by an adapter, ensure that the correct adapter is used.

Ensure that an Ethernet cable is properly connected to the IAD and its upstream connection.

Verify these settings: VPI: 0 to 255

VCI: 0 to 65535

DLCI: 16 to 1023 (default PVC 0/39; DLCI 33)

Verify and correct provisioning of IAD as required (Table 9-2).

Check and correct network provisioning at DSLAM, network switches, etc.

Check and correct as required

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Paradyne JetFusion Integrated Access Device Trouble- shooting the IAD, Troubleshooting-Symptoms and Causes, Probable Cause

JetFusion Integrated Access Device specifications

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