Problem Action | Paxar 9860 guide

Use this table to solve some common printer/network problems.

Problem	Action
Printer does not appear	The value for each segment must be
to save IP, subnet, or	less than 255 in these addresses.
gateway address.
Printer does not	If you have reset network or wireless
communicate with	settings, allow time for the printer to
network card or access	reset and connect to an access point.
point.	This may take a minute or more,
	depending on network traffic.
The printer does not	The network settings must match the
communicate with your	print server’s settings for:
network.	♦ IP address, gateway, and subnet

		mask
	♦	SSID
	♦ Ad-Hoc or infrastructure mode
	♦	Security

Cannot see print server	The devices must be on the same
on network.	logical network and the subnet masks
	should be the same.
Configuration/test label	The message “searching” indicates the
shows “searching” or	print server has not connected to the
“set manually” for boot	network yet.
method/DHCP.	The message “set manually” indicates
	the boot method is Static. If the boot
	method is not Static, the print server
	was not able to connect to the network.

6-2MonarchNet2 Operating Instructions

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Paxar 9860 manual Problem Action

Contents

Monarch Printers Trademarks B L E O F C O N T E N T S Getting Started Using the WEB Interface Specifications Page E r v i e w T T I N G S T a R T E DD i e n c e I n g T h i s M a n u a l S t e m R e q u i r e m e n t s P p o r t e d O p e r a t i n g S y s t e m s P p o r t e d N e t w o r k P r o t o c o l s T t i n g U p t h e P r i n t S e r v e r E c k i n g t h e P r i n t S e r v e r H a r d w a r e R i f y i n g S u c c e s s f u l Installation LED Indicators Status Getting Started O u t P r i n t M o d e R e a d y Description I n t i n g a C o n f i g u r a t i o n L a b e l MonarchNet 2 Network Status 10MonarchNet2 Operating Instructions D I P S E T T I N G S Options are listed in the table below V i n g S e t t i n g s C a d d r e s s A d d r e s s B n e t M a s k G a t e w a y O t M e t h o d R e l e s s Signal Strength Option Choices Ssid Wireless Mode Point Density Transmit Rate Channel Fault N e t w o r k Factory Defaults Description Default S t L a b e l L S e t t i n g s 18MonarchNet2 Operating Instructions I N G a W E B B R O W S E R G g i n g I n Using a Web Browser N f i g u r i n g t h e P r i n t e r Changing the Printer Setup Do not use extended backfeed on non-knife printers Changing the System Setup S e t / I n i t i a l i z e N e t w o r k N f i g u r i n g t h e N e t w o r k S e t t i n g s Changing TCP/IP Settings Enter the Secondary DNS Server’s IP address Changing Snmp Settings Enter the System Location Changing Wireless Settings Using a Web Browser Using WEP Configuring Certificates Setting Alerts Receiving An Alert Enter the Mail Server Port Enter the Mail Domain Name A d i n g t h e V i r t u a l P a n e l I n g C u s t o m C o m m a n d s Enter the Current Password Enter the New Password A n g i n g t h e P a s s w o r d Using a Web Browser D a t i n g F i r m w a r e Enter the Tftp Server IP Address S i c S e c u r i t y C o n f i g u r a t i o n s Encryption Method Type Algorithm Size Description Bits See the following table of acceptable combinations N S O L E C O M M a N D S C e s s i n g T e l n e t C o n s o l e M o d e N v e n t i o n sKeyval Auto L p C o m m a n d s Help set Help set ip Chksum EN/DI Exit N e r a l C o m m a n d sEXIT/D Init SET DefaultSET Save SET SERVIce servicename BOT nn SET PROTect passwordSET SERVIce servicename protocol EN/DI SET SERVIce servicename EOT nn SET PRN Firmware SET PRN Reset Uptime T u p C o m m a n d sUNPROTect ZEroPage SHow PRN MONetary MOnetarysign/ SEcondarysign/ DEcimaldigits SET PRN QUEuecontrol REpeat SHow PRN STOrage FONts SHow PRN STOrage FLashSHow PRN STOrage FORmats format # or ALl CLear PRN STOrage FLash SET PRN SCRipts ENQpollbeforescript IMmcmdbeforscript value SET PRN SCRipts LOad/ ENable/ DISable/ DeleteSHow PRN SUPply SYncsupply SET PRN VERifier STate/ SCanbeam/ CAbledetect value SET EN 2 1 b / g W i r e l e s s C o m m a n d sSET EN Apden LOW/MED/HI SET EN Mode IN/AD SET EN Inap PAP/MSCHAPV2 SET EN REGDOMain countrycode Country Description Code P / I P C o m m a n d s SET IP Http EN/DI SET IP Banner EN/DISET IP FTP EN/DI SET IP LPD EN/DI SET IP Telnet EN/DI SET IP Range EN/DI/ALLSET IP TCP EN/DI SET IP Tftp EN/DI M P C o m m a n d s I D C o m m a n d s Syntax N,number,action,device,name Concmds I n g t h e N e t w o r k P a c k e tExample N,1,A,T,mystore Set ip me static Init Exit 24MonarchNet2 Operating Instructions I N G T H E S M a R T R E L a Y S T E M I t i a l S m a r t R e l a y S e t u p P r o c e d u r e s O u t t h e P r i m a r y P r i n t e r O u t t h e P a r t n e r P r i n t e r N n e c t i n g t h e P r i n t e r s I n g t h e S m a r t R e l a y T e l n e t C o m m a n d s N f i g u r i n g t h e P a r t n e r P r i n t e rSET PRN RELay PORt None/S2 SET PRN RELay POS 0-2400 SET PRN RELay FILter OFF/NONE/RFID/NONRFIDSET PRN RELay COUNTer NONE0-9999 Example SET PRN REL POR S2 Example SET PRN REL Count O u t t h e S m a r t R e l a y C o u n t e rExample SET PRN REL POS 10 SET PRN REL Count None Smart Relay collation field Troubleshooting I n t i n g a T e s t L a b e l Problem Action Operating Instructions N e r a l Troubleshooting I n f o r m a t i o n Troubleshooting Ping ip address i.e. ping C h n i c a l S u p p o r t 8MonarchNet2 Operating Instructions 2 Specification s Specification ST i o n a l 8 0 2 1 b / g Specification s T i o n s O S S a R YG Absolute Pathname Leap Glossary G-3 PSK Glossary G-5 WPA2 D E Mpcl Tcpip Iv MonarchNet2 Operating Instructions