C h n i c a l S u p p o r t | Paxar 9860 guide

T r o u b l e s h o o t i n g W i r e l e s s C o n f i g u r a t i o n P r o b l e m s

1.Your computer’s wireless adapter and/or access point should be configured to match your print server.

2.The printer should be within range (90 meters or 300 feet) of your computer and away from metal objects and other devices with radio signals (Bluetooth, 2.4 GHz cordless phones, and microwaves).

3.Use infrastructure mode to connect through an access point. Use Ad-Hoc mode to connect without an access point.

4.To use encryption or password protect your wireless network, and your wireless adapter or access point normally uses a password or pass-phrase instead of WEP, it should allow you to enter 0x followed by a ten digit (for 40-bit or 64-bit WEP) or twenty-six digit (for 128-bit WEP) key in hexadecimal format (0-9 or A-F).

5.Change the RF channel (Ad-Hoc mode only) to correct intermittent connection problems or slow performance. Change it to at least three channels lower or higher than any other wireless networks within range.

T e c h n i c a l S u p p o r t

If these solutions do not work, call Service at the number listed on the back of this manual.

Troubleshooting 6-7

Image 99

Paxar 9860 manual C h n i c a l S u p p o r t

Contents

Monarch Printers Trademarks Getting Started B L E O F C O N T E N T S Using the WEB Interface Specifications Page T T I N G S T a R T E D E r v i e wD i e n c e S t e m R e q u i r e m e n t s I n g T h i s M a n u a l P p o r t e d N e t w o r k P r o t o c o l s P p o r t e d O p e r a t i n g S y s t e m s T t i n g U p t h e P r i n t S e r v e r E c k i n g t h e P r i n t S e r v e r H a r d w a r e LED Indicators Status R i f y i n g S u c c e s s f u l Installation Getting Started Description O u t P r i n t M o d e R e a d y MonarchNet 2 Network Status I n t i n g a C o n f i g u r a t i o n L a b e l 10MonarchNet2 Operating Instructions Options are listed in the table below D I P S E T T I N G S C a d d r e s s V i n g S e t t i n g s A d d r e s s B n e t M a s k G a t e w a y O t M e t h o d R e l e s s Option Choices Signal Strength Ssid Wireless Mode Point Density Transmit Rate Channel Fault N e t w o r k Description Default Factory Defaults S t L a b e l L S e t t i n g s 18MonarchNet2 Operating Instructions I N G a W E B B R O W S E R G g i n g I n Using a Web Browser N f i g u r i n g t h e P r i n t e r Changing the Printer Setup Do not use extended backfeed on non-knife printers Changing the System Setup S e t / I n i t i a l i z e N e t w o r k N f i g u r i n g t h e N e t w o r k S e t t i n g s Changing TCP/IP Settings Enter the Secondary DNS Server’s IP address Changing Snmp Settings Enter the System Location Changing Wireless Settings Using a Web Browser Using WEP Configuring Certificates Setting Alerts Enter the Mail Server Port Enter the Mail Domain Name Receiving An Alert A d i n g t h e V i r t u a l P a n e l I n g C u s t o m C o m m a n d s A n g i n g t h e P a s s w o r d Enter the Current Password Enter the New Password Using a Web Browser Enter the Tftp Server IP Address D a t i n g F i r m w a r e Encryption Method Type Algorithm Size Description Bits S i c S e c u r i t y C o n f i g u r a t i o n s See the following table of acceptable combinations N S O L E C O M M a N D S N v e n t i o n s C e s s i n g T e l n e t C o n s o l e M o d eKeyval Auto Help set L p C o m m a n d s Chksum EN/DI Help set ip N e r a l C o m m a n d s ExitEXIT/D Save SET DefaultSET Init SET SERVIce servicename EOT nn SET PROTect passwordSET SERVIce servicename protocol EN/DI SET SERVIce servicename BOT nn SET PRN Firmware SET PRN Reset ZEro T u p C o m m a n d sUNPROTect UptimePage SET PRN QUEuecontrol REpeat SHow PRN MONetary MOnetarysign/ SEcondarysign/ DEcimaldigits CLear PRN STOrage FLash SHow PRN STOrage FLashSHow PRN STOrage FORmats format # or ALl SHow PRN STOrage FONts SET PRN VERifier STate/ SCanbeam/ CAbledetect value SET PRN SCRipts LOad/ ENable/ DISable/ DeleteSHow PRN SUPply SYncsupply SET PRN SCRipts ENQpollbeforescript IMmcmdbeforscript value 2 1 b / g W i r e l e s s C o m m a n d s SET ENSET EN Apden LOW/MED/HI SET EN Inap PAP/MSCHAPV2 SET EN Mode IN/AD Country Description Code SET EN REGDOMain countrycode P / I P C o m m a n d s SET IP LPD EN/DI SET IP Banner EN/DISET IP FTP EN/DI SET IP Http EN/DI SET IP Tftp EN/DI SET IP Range EN/DI/ALLSET IP TCP EN/DI SET IP Telnet EN/DI I D C o m m a n d s M P C o m m a n d s I n g t h e N e t w o r k P a c k e t Syntax N,number,action,device,name ConcmdsExample N,1,A,T,mystore Set ip me static Init Exit 24MonarchNet2 Operating Instructions I N G T H E S M a R T R E L a Y S T E M O u t t h e P r i m a r y P r i n t e r I t i a l S m a r t R e l a y S e t u p P r o c e d u r e s O u t t h e P a r t n e r P r i n t e r N n e c t i n g t h e P r i n t e r s N f i g u r i n g t h e P a r t n e r P r i n t e r I n g t h e S m a r t R e l a y T e l n e t C o m m a n d sSET PRN RELay PORt None/S2 Example SET PRN REL POR S2 SET PRN RELay FILter OFF/NONE/RFID/NONRFIDSET PRN RELay COUNTer NONE0-9999 SET PRN RELay POS 0-2400 O u t t h e S m a r t R e l a y C o u n t e r Example SET PRN REL CountExample SET PRN REL POS 10 Smart Relay collation field SET PRN REL Count None I n t i n g a T e s t L a b e l Troubleshooting Problem Action Operating Instructions N e r a l Troubleshooting I n f o r m a t i o n Troubleshooting Ping ip address i.e. ping C h n i c a l S u p p o r t 8MonarchNet2 Operating Instructions Specification S 2 Specification sT i o n a l 8 0 2 1 b / g Specification s T i o n s Absolute Pathname O S S a R YG Leap Glossary G-3 PSK Glossary G-5 WPA2 D E Mpcl Tcpip Iv MonarchNet2 Operating Instructions