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Pelco C2631M-A DX8100 Client Emergency Agent, Setting Up and Using the Client Emergency Agent

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178 DX8100 Client Emergency Agent C2631M-A (6/07)

DX8100 Client Emergency Agent

Welcome to the DX8100 Client Emergency Agent application. The DX8100 Client Emergency Agent works with networked DVRs to alert users

when one or more particular channels detect a motion, alarm, or video loss event. The Emergency Agent runs on a networked client PC.

This section describes how to install, set up, and use the DX8100 Client Emergency Agent and includes the following topics:

•Setting Up and Using the Client Emergency Agent

•Recommended System Requirements

•Installing the Client Emergency Agent Application

•Enabling IPSec Security Services

•Disabling IPSec Security Services

Setting Up and Using the Client Emergency Agent

The following steps must be completed in sequence before the Emergency Agent can receive event notifications:

1. You must install the Client Emergency Agent software on your client PC before you can use it. Refer to the installation manual for

instructions on installing the Client Emergency Agent utility.

2. The DX8100 server must be turned on and operating.

3. Both the DX8100 server and client must be connected to the same network.

4. The Emergency Agent Notification system must be operating on the DX8100 server.

5. The client PC must be listed in the emergency agent notification list of the DX8100 server, and at least one camera must be linked to the

client. For more information, refer to Emergency Notification Setup.

6. The Client Emergency Agent must be configured and activated on the client PC.

RECOMMENDED SYSTEM REQUIREMENTS

The DX8100 Emergency Agent recommended minimum system requirements include the following:

• Processor: Intel Pentium III, or Pentium 4 with 800 MHz minimum processor speed

• Memory: 128 MB of RAM

• Video: AGP VGA card with minimum of 64 MB of video RAM, 1024 x 768 display resolution, 32-bit color, and DirectX 8.1 or later hardware

acceleration

• 2.5 MB of free disk space for the full application and additional space to store images

• Monitor: SVGA or XGA with 1024 x 768 resolution, 32-bit color

• Operating system: Windows 2000 (SP4) or Windows XP only

POWER HDD

USB

POWER SWITCH

Contents

Main Page Contents Client Application Page Page DX8100 Client Emergency Agent DX8100 Viewer DX8100 Mobile Client DX8100 Web Client Page List of Illustrations Page Page Page Page List of Tables Client Application Welcome to DX8100 Client Application DX8100 CLIENT EMERGENCY AGENT DX8100 VIEWER DX8100 MOBILE CLIENT DX8100 WEB CLIENT NEW DX8100 FEATURES Getting Started with DX8100 Client Software DESCRIPTION OF DX8100 CLIENT SOFTWARE WINDOWS XP DISPLAY PROPERTIES CONFIGURATION REQUIREMENTS INSTALLING THE CLIENT APPLICATION Page Page SETTING UP SECURITY SERVICES ENABLING IPSEC SECURITY SERVICES DISABLING IPSEC SECURITY SERVICES STARTING THE DX8100 CLIENT APPLICATION BEFORE YOU START DX8100 CLIENT SOFTWARE STARTING DX8100 CLIENT SOFTWARE AUTOMATIC SYSTEM UPGRADE Logging In to the Client Application CHANGING THE DX8100 CLIENT APPLICATION LOGIN PASSWORD ENABLING DIRECTDRAW VIDEO HARDWARE ACCELERATION Connecting to DX8100 DVR Server Sites ADDING A DX8100 DVR SERVER TO THE CONNECTION LIST ADDING A SITE WITH A KNOWN IP ADDRESS Page 3a 3b 3c DELETING A DX8100 DVR SERVER EDITING DX8100 SERVER INFORMATION FROM CONNECTION LIST Page LOGGING IN TO A REMOTE SITE LOGGING OUT OF A REMOTE SITE DISCONNECTING FROM A REMOTE SITE EXITING THE DX8100 CLIENT APPLICATION Understanding the DX8100 Application Window DESCRIPTION OF THE DX8100 MAIN WINDOW Page DX8100 MENU BAR File Menu Edit Menu View Menu Export Menu Favorite Menu Help Menu DX8100 TOOLBAR DISPLAYING THE DX8100 WINDOW FROM A PAGE DESCRIPTION OF OPERATING MODES DISPLAYING VIDEO IN FULL SCREEN VIEW Displaying Live Video in Full Screen View Displaying Playback Video in Full Screen View Displaying Index Search Video in Full Screen View UNDERSTANDING VIEW PANES AND PANELS WORKING WITH VIEW PANES AND PANELS CONFIGURING VIEW PANELS NAVIGATING VIEW PANELS Navigating Between View Panels Expanding and Collapsing View Panes Manually Cycling Through Hidden View Panels Automatically Cycling Through View Panels Starting an Automatic Cycle View Mode Stopping an Automatic Cycle View Sequence Selecting User Groups to Set the Cycle View Dwell Time Selecting the Cycle View Dwell Time WORKING WITH THE SITE TREE ASSIGNING CAMERAS TO VIEW PANES SETTING UP LINKS Manually Turning On and Off a Relay Linking Alarm Inputs to a Camera Linking a Relay Output to a Camera Linking Relay Outputs to Alarm Inputs REMOVING LINKS Removing a Linked Alarm Input from a Camera Removing a Linked Relay Output from a Camera Removing a Linked Relay Output from an Alarm Input Working in Live View Mode ASSIGNING AND REMOVING CAMERAS FROM VIEW PANES SETTING UP FAVORITES ADDING A CAMERA VIEW TO FAVORITES ORGANIZING FAVORITES IN FOLDERS Creating a Favorites Folder Organizing Favorites in Folders Page LIVE VIEW ON-SCREEN DISPLAY (OSD) CUSTOMIZING THE ON-SCREEN DISPLAY (OSD) INSTANT RECORDING ENABLING AND DISABLING INSTANT RECORDING Enabling Instant Recording Disabling Instant Recording ADDING INSTANT RECORDING TO OSD STARTING AND STOPPING INSTANT RECORDING Starting Instant Recording Stopping Instant Recording OPERATING THE ON-SCREEN PTZ CONTROLS OPERATING THE PTZ CONTROLS Page Page USING PC KEYBOARD SHORTCUTS TO OPERATE PTZ AND LENS FUNCTIONS PTZ PRESETS PROGRAMMING A PRESET Page CLEARING A PRESET PTZ PATTERNS PROGRAMMING A PATTERN Start Programming a Pattern Page Accessing a Remote Camera Programming Menu Page SENDING AUXILIARY COMMANDS TO A DEVICE CONFIGURING PRESET TOURS PROGRAMMING A PRESET TOUR Accessing a Preset Tour Group Page Page ACTIVATING A PRESET TOUR DEACTIVATING A PRESET TOUR Working in Playback Mode ACCESSING PLAYBACK MODE ASSIGNING CAMERAS TO VIEW PANELS PLAYBACK ON-SCREEN DISPLAY (OSD) Page Page Page PLAYING BACK VIDEO BY TIME STARTING PLAYBACK FROM A SPECIFIC POINT IN TIME UNDERSTANDING INSTANT PLAYBACK PLAYING BACK VIDEO BY EVENT OPERATING PLAYBACK DIGITAL ZOOM ZOOM USING THE DIGITAL ZOOM CONTROL ZOOM USING THE MOUSE Page PANNING A ZOOMED IMAGE Working in Search Mode SEARCH WINDOW DISPLAYING A DEINTERLACED IMAGE IN THE SEARCH MODE REUSING THE SEARCH TIME RANGE INDEX VIDEO SEARCH Page THUMBNAIL VIDEO SEARCH Page Page Page SEARCHING AND DISPLAYING POS DATA BY DEVICE NAME Searching POS Data by Device Name Page SEARCHING BY POS TRANSACTION NUMBER SEARCHING FOR ALL TRANSACTIONS WITH EXCEPTIONS SEARCHING FOR TRANSACTIONS THAT SATISFY SPECIFIC EXCEPTIONS SEARCHING FOR TRANSACTIONS BY LINE ITEM b 3 SEARCHING FOR TRANSACTIONS BY ACTION CODE PIXEL VIDEO SEARCH SEARCHING VIDEO BASED ON CHANGES IN SCREEN PIXELS VIEWING A VIDEO THUMBNAIL WORKING WITH SPECIAL VIEW AND SEARCH METHODS VIEWING VIDEO IN THE DEINTERLACED MODE VIEWING LIVE AND PLAYBACK VIDEO SIMULTANEOUSLY Exporting Video EXPORTING BOOKMARKED VIDEO REGIONS CREATING BOOKMARKS CLEARING BOOKMARKS Clearing a Single Bookmark BOOKMARKING AND EXPORTING MULTIPLE CHANNELS INSERTING AND REMOVING A USB FLASH DRIVE INSTALLING A USB FLASH DRIVE REMOVING A USB FLASH DRIVE ENABLING THE DEINTERLACING FILTER MAPPING AND DISCONNECTING A NETWORK DRIVE MAPPING A NETWORK DRIVE DISCONNECTING A NETWORK DRIVE PERFORMING THE EXPORT STARTING AN EXPORT PROCESS Page ASSIGNING A CUSTOM EXPORT VIDEO FILE NAME SELECTING THE EXPORT FORMAT EXPORTING A SEQUENCE OF STILL IMAGES FINALIZING AN EXPORT PROCESS u v Printing Images PRINTING IMAGES IN THE DEINTERLACED MODE Setting Up the DX8100 ACCESSING THE SETUP MODE Page CAMERA SETUP BASIC CAMERA SETUP Page MOTION DETECTION SETUP Page Setting Up the Standard Audio Options Setting Up the Expanded Audio Options LISTENING TO LIVE AUDIO Listening to Live Audio at a Local Server Listening to Live Audio from a Remote DX8100 System CONFIGURING VIDEO LOSS DETECTION APPLYING SETTINGS TO ALL CAMERAS LINK SETUP 2a 2a 2 CONFIGURING BASIC RELAY AND ALARM SETTINGS Understanding How Relays and Alarms React to a Power Outage Configuring DX8100 Basic Relay and Alarm Settings Configuring Basic Relay Operating Properties Configuring Basic Alarm Input Operating Properties LINKING RELAY OUTPUTS TO EXTERNAL EVENTS Linking Relay Outputs to Motion Events Page Page Page Page Page Page Page SCHEDULE SETUP ACCESSING THE SCHEDULE SETTING UP THE CAMERA RECORDING MODE Scheduling a Record Mode Clearing a Scheduled Recording Page CREATING YEARLY RECORDING SCHEDULES Creating a Yearly Recording Schedule Scheduling Individual Days Using the Year View Copying Schedule Attributes to a Different Day CREATING MONTHLY OR MULTIPLE-DAY RECORDING SCHEDULES Creating Multiple-Day Schedules Creating Single-Day Schedules Working with Single-Day Schedules Page EDITING SCHEDULES Changing an Existing Schedule Profile Page WORKING WITH CUSTOM CAMERA SETTINGS Configuring Custom Camera Settings Page Page CONFIGURING THE FRAME RATE Accessing the Frame Rate Configuration Dialog Box Setting the Frame Rate Setting the Resolution and Frame Rate Page Understanding DX8100 Server Maximum IPS Recording Setting Up DX8100 for Maximum IPS Recording Page Understanding the DX8100 Frame Rate Calculations SETTING UP ADVANCED RELAY OUTPUT Configuring Advanced Motion-Activated Relay Output Configuring Advanced Alarm-Activated Relay Output Configuring Advanced ATM/POS-Activated Relay Output Configuring Advanced Video Loss-Activated Relay Output SETTING UP NETWORK PROPERTIES DATA BACKUP SETUP WORKING WITH BACKED UP VIDEO ON CLIENT VIEWING AND SEARCHING BACKED UP VIDEO EXPORTING AND PRINTING BACKED UP VIDEO Page Page BUILT-IN USER ACCOUNTS DEFINITION OF USER ACCESS LEVELS DEFINITION OF CAMERA SECURITY ACCESS MODIFYING USER ACCESS RIGHTS ADDING NEW USERS Page CHANGING USER PASSWORDS CHANGING A USERS GROUP AFFILIATION DELETING EXISTING USERS SETTING LOGIN TIMEOUT ASSIGNING AUTOMATIC LOGIN PERMISSION TO A USER SITE SETUP SYSTEM SETUP ACCESSING THE SYSTEM PAGE WORKING WITH THE EXPORT FEATURE Exporting Current DVR Settings 5a5 Using the Edit Menu to Perform an Export WORKING WITH THE IMPORT FEATURE Importing DVR Settings Using the Edit Menu to Perform an Import 4a 4a4 USING SYSTEM LOGS Viewing a Log File Exporting Log Information EXTERNAL MONITOR SETUP EMERGENCY NOTIFICATION SETUP ACCESSING THE EMERGENCY AGENT NOTIFICATION SETUP ADDING CLIENT EMERGENCY AGENTS TO BE NOTIFIED CHANGING CLIENT EMERGENCY AGENT PROPERTIES DELETING CLIENTS FROM THE NOTIFICATION LIST LINKING CAMERAS TO CLIENT EMERGENCY AGENTS SETTING SERVER EVENT TRANSMISSION TIME EMERGENCY E-MAIL NOTIFICATION SETUP ACCESSING THE EMERGENCY E-MAIL NOTIFICATION SETUP CONFIGURING EMERGENCY E-MAIL NOTIFICATION Enabling or Disabling E-mail Notification Setting Up the E-mail Server Page SETTING UP THE TIME PERIOD Configuring E-Mail Notification Frequency Setting the Time of Day Sending E-mail Notifications in Response to Motion Events Sending E-mail Notifications in Response to Alarm Events Sending E-mail Notifications in Response to Video Loss Events SETTING UP E-MAIL NOTIFICATION GROUPS Adding an E-mail Notification Group Modifying an E-mail Group Name Deleting an E-mail Group Page Page Page Page y DX8100 Client Emergency Agent Setting Up and Using the Client Emergency Agent Page Page ENABLING IPSEC SECURITY SERVICES DISABLING IPSEC SECURITY SERVICES Before You Begin STARTING THE CLIENT EMERGENCY AGENT REAL-TIME EVENT MONITORING SETTING THE CLIENT EMERGENCY AGENT LISTEN PORT VIEWING PREVIOUSLY LOGGED EVENTS Page DX8100 Viewer Setting Up and Using the DX8100 Viewer Page Page Page Page VIEWING MEDIA FILES PLAYING VIDEO SAVING SNAPSHOTS Page Working with the Playlist ACCESSING THE PLAYLIST ADDING FILES TO THE CURRENT LIST REMOVING MEDIA FILES FROM THE CURRENT LIST PLAYING A FILE FROM THE PLAYLIST LOADING A PREVIOUSLY SAVED PLAYLIST SAVING THE CURRENT PLAYLIST Working with Viewer Configuration Tools ACCESSING VIEWER CONFIGURATION TOOLS ADJUSTING PICTURE QUALITY CHANGING THE SNAPSHOT DIRECTORY CHANGING THE LANGUAGE ENABLING/DISABLING FILTERED IMAGE DISPLAY VERIFYING THE WATERMARK EXITING THE DX8100 VIEWER APPLICATION DX8100 Mobile Client Setting Up and Using the DX8100 Mobile Client MOBILE (PDA) CLIENT RECOMMENDED SYSTEM REQUIREMENTS MOBILE (PDA) CLIENT SOFTWARE INSTALLATION Page Page CONNECTING MOBILE CLIENTS TO A DX8100 SERIES DVR Page EXITING THE DX8100 MOBILE CLIENT SETTING UP USER SECURITY SETTING UP AN INITIAL PASSWORD CHANGING AN EXISTING PASSWORD LOGGING IN TO THE MOBILE CLIENT APPLICATION WORKING WITH SITES AND GROUPS CREATING SITE GROUPS Page EDITING AN EXISTING GROUP DELETING A GROUP ADDING A DX8100 SITE TO A GROUP EDITING A DX8100 SITE DELETING A DX8100 SITE Page VIEWING LIVE VIDEO Page Page DX8100 Web Client Using the DX8100 Web Client DESCRIPTION SYSTEM REQUIREMENTS INSTALLATION STARTING THE DX8100 WEB CLIENT Page Page Web Client Configuration WORKING WITH THE CONNECTION LIST ADDING SITES TO THE CONNECTION LIST Adding a DX8100 Site with a Known IP Address Adding a DX8100 Site with a Unknown IP Address GROUPING DX8100 SERVERS IN THE CONNECTION LIST Adding a Group to the Connection List Adding a DX8100 Server to a Group with a Known IP Address Adding a DX8100 Server to a Group with an Unknown IP Address MODIFYING A CONNECTION LIST Deleting a DX8100 DVR Server from the Connection List Editing a DX8100 Servers Information in the Connection list WORKING WITH REMOTE SITES CONNECTING TO A REMOTE SITE LOGGING IN TO A REMOTE SITE LOGGING OUT OF A REMOTE SITE DISCONNECTING FROM A REMOTE SITE VIEWING LIVE VIDEO CONFIGURING VIEW PANELS ASSIGNING CAMERAS TO VIEW PANELS OPERATING THE ON-SCREEN PTZ CONTROLS Operating PTZ Controls PTZ Presets Programming a Preset Page Page Clearing a Preset PTZ PATTERNS Programming a Pattern Activating a Pattern Clearing a Pattern Accessing Programming Features of Remote Cameras Page Index A B C D E F G H I L M N P R S T U V W Z Page PRODUCT WARRANTY AND RETURN INFORMATION